Customer Service Representative

Experience

Edu. & Awards

Belmont High School Diploma

Traits

Bilingual

Proactive, always looking for new

ways to improve and go the extra

mile

Impeccable Customer Service Skills

Quick to learn new tasks and

computer systems

Full of Tenacity

Charismatic & Approchable

Eloquent & Enthusiastic

Flexible & Intuitive

Honorable record of networking,

communicating ideas and leading a

team

Proficient in Word, Excel, Google

Docs, Powerpoint, Pages on both

Macs and PCs

Ability to handle surprises well and

professional

Willingness & attentiveness to learn

as quick as possible

Quality oriented mind-set

Superb at planning organizing and

prioritizing.

INES VAZQUEZ

213-***-**** *******@***.*** 2026 City View Ave LA CA 90033

• Supervisor and Customer Service Representative at the Beverly Hills Hotel

From 10/2002 through 12/2011

• Supervisor and Customer Service Representative Department at the Montage Beverly Hills Hotel

From 2/2012 through Present

It is a great pleasure to apply for your position with more than 14 year of experience and passion for this field. As an employee with the perfect mix of of professionalism, potential, work ethic, and the energy to uplift a whole room I would be a great asset to your team. In closing, I am thrilled for the opportunity to further discuss how I may be of service to your business.

Supervisor

Preparing & maintaining

schedules, reports, and auditing

Handling day-to-day financial

accounts

Staff Supervision, Training and

Evaluating

Marketing Strategies, creating a

sale promoting atmosphere

Promoting a healthy and efficient

team environment

Store Display and Employee

presentation

Restocking Inventory

Clerical Duties: Faxing, Filing,

Front Desk Reception Coverage &

Incoming Mail

Customer Service Representative

Managing phone calls

Problem pinpointing

Ability to read customers

Superb ability to maintain

professional tone, posture, contact

and language regardless of

situation

Resolving Guest Complaints and

ensuring guest satisfaction with a

quick turnaround time

A drive to ensure a quality product

or service in order to build

Customer loyalty

Carrying out a Customer’s solution

until the very end to ensure

satisfaction

Contact this candidate