Heather L. Row
*** ******** ***** • Sykesville, MD 21784 • e-mail *********@*****.***• Phone 443-***-****
Objective
To obtain a challenging position in an organization offering growth potential, utilizing my present skills and/or learning new skills.
Experience
3/13 to 7/16 – RE/MAX Advantage Realty
Technology Advisor/Processor
Social Media Marketing on Facebook, Twitter, LinkedIn, Google+, YouTube
Create and maintain Company and Real Estate Agent websites
Teach Real Estate Agents to use web based technologies (Dotloop, WOLFconnect and CirclePix), social media marketing
Install company printers/drivers on agent computers
Troubleshoot any and all problems agents had with their computers
Create PowerPoint presentations and flyers
Create and maintain instructional materials for all web based technologies
Create accounts for new Real Estate Agents
Process Contracts for legalities
Operational duties
Front desk duties when necessary
02/11 to 5/13 – Lookout Home Inspection/Piney Run Improvements Sykesville, MD
Payroll, Accounts Receivable, Accounts Payable, Scheduling
6/04 to 02/11 – Ashcraft &Gerel, LLP Baltimore, MD
Receptionist/Legal Assistant Front Desk duties (i.e.; telephones, mail, greeting clients)
Filing and handling questions for Class 7 and Class 6.1 Breast Implants Claims against Dow Corning and RSP
1/03 to 3/04 - Magco Inc. Jessup, MD
Executive Assistant Administrative Assistant duties (i.e.; scheduling, travel arrangements, all office duties)
Worked with Website Company to design new websites.
Creating and maintaining brochures and handout information
7/00 to 1/03 - Money Mailer Metro Baltimore, Inc. Owings Mills, MD Assistant/Telemarketer/Sales
Set new and current client appointments for Franchise Owner
Preparing invoices and correspondence
Helping with new client artwork and proofreading of ads
6/90 to 7/00 Hi-Tech Processing Services, Inc. Baltimore, MD Administrative Support Answered phones
Transcription
Correspondence
Created spreadsheets for accounts receivable and payable
Created proposals
Ran Access database
Updated web page
Desktop Publishing (insurance forms, menus, newsletters, flyers, ads) for clients
Word processing
Data entry
Created graphics for ads, brochure information and sales information
Temporary work
Education Harford Community College Interior Design Program South Carroll High School Graduated General Program
Skills Proficient in Microsoft Office (Word, Excel, PowerPoint, Access), Outlook, Outlook Express, CorelDraw, Adobe Illustrator, Adobe Photoshop, Adobe Acrobat, Front Page, Act, WordPerfect, Ventura, Page Maker, EZC (Data Entry).