Customer Service Sales Representative
Resume:
FARAH FAWAZ
***********@*****.***
TELEPHONE
ADDRESS
DEARBORN MI
OBJECTIVE
To work in a progressive environment with opportunities for career growth, where I can interactively use my educational qualification, professional experience, and interpersonal skills.
SKILLS
Action oriented team player with a strong drive for results
Strong communication & interpersonal skills with high level of learning agility
Solid costumer focus with high level of integrity and trust
Bilingual in Arabic, French, and ENGLISH (Spoken & Written)
COMPUTER SKILLS
Extensive usage of: Microsoft office (Word, Excel, Power Point)
Adobe Design (Photoshop, Dreamweaver, In Design.)
Programs: Visual basic, ASP.NET.
EXPERIENCE
CUSTOMER SERVICE/WESTBORN MARKET
From November 2015- December 2016
Maintain excellent customer service relations. I interact with each and every customer in the store. Follow the customer service goals such as: I don’t point, acknowledge how to engage, being accurate, being friendly and smile, being enthusiastic, and answer all questions politely and honestly. Working on the floors to keep the products organized.
PERSONAL BANKER/ BANK OF BEIRUT (LEBANON)
Beirut, Lebanon 2013-2014
Completing Crystal reports and analysis
Filling out applications on VisualBasic.net
Analysis statistical data on credit card purchases
Business training
Creating Databases for clients
SALES REPRESENTATIVE/MEGA-MART (LEBANON)
From November 2011- December 2012
Selling the products of the company
Educate customers on new products
Creating interest and Stimulating demand
Providing information
EDUCATION
Henry Ford College/ Dearborn, MI
Associate Degree in Management Information System 2016-2017
Certificate of Credit
H&R Block Hereby Authorizes and Awards
75 Qualifying Education Credit hours and successfully completing
H&R Block Income Tax Course on 27 Nov 2015 with a score 80%.
BA in Management Information System/ Saint-Joseph University
Beirut, Lebanon 2011-2015
High School Tibnin
Tibnin, Lebanon 2008-2011
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