Customer Service Manager

Sandra L. Brausch

***** ** ***

Lawrence, Mi ****4

269-***-****

********@********.***

OBJECTIVE

I am seeking a clerical or administrative position.

Also looking to get an accounting asst position

EMPLOYMENT HISTORY

Administrative Assistant, MV Metal Products Dowagiac, MI 11/2012-Present

Payroll administrator, working in Optima and ADP systems.

Premier Tool and Die Cast (11/2012-Present)

(Premier Tool and Die Cast purchased by MV Metal Products and Solutions)

Receptionist, timesheets, purchasing, shipping, keeping production data to date and converting to spreadsheets, customer service, organizing conferences, maintaining data with high confidentiality on personal, problem solving with employees and executives, keeping company records to date and filing, running office equipment, working with M2M systems.

Manager, OFF THE EDGE Benton Harbor, MI 02/2003-05/2012

Interviewing, Hiring and Scheduling of employees, customer service, accounts payable, accounts receivable, payroll, sales, generating weekly and monthly sales reports, inventory. Advertising, merchandising, setup displays. Balancing of cash drawer and check book. Sponsored talent shows and organized events for the mall. Organized opening up a kiosk in the mall called S&G Variety.

Manager, Kwick & Easy Mart Hartford, MI 03/1989-07/2002

Hiring and training of employees, customer service, inventory, recording daily receipts, balancing weekly reports, merchandising, pricing and shelving incoming product, and running lottery machine.

EDUCATION & TRAINING

Associates, accounting and business, Lake Michigan College, Benton Harbor, MI,

CERTIFICATES & LICENSES

Basic Excel, Fred Pryor, MI

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