Logistics Operations Supervisor
Resume:
CHESTER W. HAWKINS, JR.
DeSoto, Texas 75115
469-***-**** -home
469-***-**** - mobile
**********@*****.***
SUMMARY OF QUALIFICATIONS
15+ years of experience in a fast-paced, large volume, high-intensity environment, with strong focus on meeting/exceeding measurable expectation.
5 years experience in a logistics/distribution center environment utilizing SAP, Manhatten System, PC Miler, TMS, and WMS technology.
15+ years experience in logistics management/administrative/dispatch experience in the transportation (Air Parcel/Ground, 3PL, LTL Ground, Heavyweight/freight forwarding) and distribution center industry.
2 years experience in Smith System Certified Safety Trainer.
5 years experience as an Insurance Sales Representative - selling financial security by offering protection coverage: auto, home/condo, commercial, life, health, and annuity. Generating $600,000 premium volume revenue.
Marketing and securing new Internet business for notary loan signing business. Oversee the daily operations responsibilities for efficient, accurate, and timely processing of refinance homeowner loans. Notary commission in the State of Ohio and Texas.
Member of the National Notary Association for 7 years.
Proficient knowledge level of Word, Excel, Access, PowerPoint, Publisher and Outlook Exchange. Excellent typist - 50+ words per minute (wpm).
Accomplishment
Received cash bonus for maintaining 99.98 % (standard 99.6%) for FY Quarters 2008/2009
Received the highest employee’s survey rating for the corporation logistic centers 2 years in a row.
Implemented the Japanese Housekeeping Five S’s program.
Redesigning and implementing shipping operations new packing workstations for the logistics center. Improving productivity for packers by 70%.
Implementing and conducted quality focus meetings. A quality action tool to improve efficiency, quality life, and productivity of the logistics center.
Received cash bonus for redesigning and implementing operations procedures for small aircraft freight shuttle between regional cities..
Increase sales revenues more that 150% for six consecutive calendar quarters in the insurance agency business.
Logistics/Transportation Operations
Interviewed, selected, trained, scheduled, conducted performance appraisals, and motivated 40 hourly employees, including Line Haul Drivers, Dispatchers, Lead Coordinators, Clerical Personnel, Merchandise Processors, Dock Handlers, and Couriers. Provide education and monitor the employees’ performance.
Knowledge of Line-Haul LTL and Small Parcel rate structures.
Manages 3PL office administration, route scheduling/invoicing (billing)/drivers settlement, backhaul load tender confirmation, creating route trip sheet, equipment PM scheduling, outbound operations, and Smith System Training certified safety driver trainer.
Experience with worldwide small package and / or truckload transportation industry, including knowledge or relevant carriers and high-volume small package/line haul operations.
Proficiency with government regulations including Sarbanes Oxley, OSHA, and Hazard Material needed in operating Distribution Center, Transportations Docks or Cargo Warehouse environment.
Developing, implementing, and directing: Japanese Housekeeping 5 S’s program, equipment PM programs, safety programs, and facility building/grounds maintenance programs.
Performed workflow analysis/time studies, and traced the processing of each warehouse and terminal operations tasks. Make recommendations to management for productivity and safety improvements.
Meets customer and company KPI’s and SLA’s on a monthly, quarterly and yearly basis.
Dispatching drivers and coordinating vendor pickups with the correct paperwork for on-time to deliver of products/merchandises. Using Transportation Management Software system to keep accurate trip/driver records.
Auditing driver Hours of Service (HOS) logbook for exceptions and violations of DOT regulations.
Preparing and filing bills of lading and shipment paperwork for compliance with all DOT and hazmat regulations.
Preparing daily and weekly reports of payroll, delivery variance, and expenses.
Ensure all Overage, Shortage, Damage (OSD) is identified and processed in a time manner.
Directed loading/unloading of vans, trailers, and aircrafts to facilitate - utilizing proper freight transfer equipment.
Develop plan for distributing break loads to achieve cut time goals.
Experience operating stand up pallet lifts, cherry pickers, and standard forklifts.
Supervised the loading of long-distance “line-haul” units/vans for the effective of freight on-time departure.
WORK HISTORY
SIMOS Insourcing Solutions (Wal Mart) 2015 to Present
Fort Worth, TX
Operations Supervisor
Uti (The Home Depot RDC) 2013 to 2015
Dallas, TX
Operations Supervisor
Yellowbook USA 2011 to 2013
Hurst, TX
Associate Distribution Manager
Strategic Distribution Inc (American Airlines) 2010 to 2011
DFW Airport, Texas
On-Site Warehouse Operations Lead
Cardinal Logistic Management Corporation (Office Depot) 2008 to 2009
Arlington, Texas
Operations Supervisor
Tech Data Corporation 2005 to 2008
Fort Worth, Texas
Area Manager
“I AM” Financial Services Group (Independent Insurance Agency) 2003 to 2005
Columbus, Ohio
Agency Owner
ALLSTATE INSURANCE COMPANY 1999 to 2003
Columbus, Ohio
Agency Owner
LIMITED, INC 1997 to 1999
Columbus, Ohio
DC Operations Supervisor
Viking Freight System Inc. (purchased by Federal Express) 1995 to 1997
Columbus, Ohio
Transportation Operations Supervisor
Federal ExpressCorporation 1981 to 1995
Memphis, Tennessee
Station Operations Manager
Senior Ramp Handler
Personnel Information Control Center Specialist
EDUCATION AND TRAINING
Texas Southern University, Memphis State University: working toward a BA Degree
Mountain View Communitany College, Dallas, Texas:
Center of Excellent Processing/Outbound Operations Training - The Home Deport - 2014
Smith System Certified Trainer – Cardinal Logistics - 2008
Interaction Management and Safety Training
1996 -- Viking Freight
1994 -- Federal Express
Management Development Program, 1994 -- Federal Express
Personnel Services and Legal, 1994 -- Federal Express
Facilitator Training, Total Quality Management, 1994 -- Federal Express
LC’s Receiving and Shipping Manager Training 2004
Six Sigma Management Training – Yellow Belt Certification - 2007
Total Quality Management Training, 1987 -- Xerox Corporation
Owner, Development Program, 1999 – Allstate Insurance Co.
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