Customer Service Microsoft Office

ASHNA A SALIH

** ***********, ********** ****., ******** UPON THAMES, UK, KT1 3RL

Mobile No.079********

Email:********@*****.***

Personal Profile

Graduate Civil Engineer from Coventry university, achieving a 2.2 classification. An excellent problem solver studying towards a project management qualification. I am currently seeking a graduate opportunity within a construction engineering field with a leading organisation.

Skills

Technical Engineering Skills

CAD experience using Autodesk (AutoCAD), pro DESKTOP.

Understanding sketch up, Revit software, Microsoft office, Midas.

Mathematic, calculus,

Surveying; theodolite, levelling bearing, coordinates.

Language; English, Arabic, Kurdish.

Experienced user of Microsoft office, including word, Excel Spreadsheet, Accesses database creation, Power point presentation.

Soil classifications, concrete mixing, testing and casting, sieve analysis, field surveying.

Pavement design to reduce the noise level.

I also own full UK driving licenses.

British Passport.

Education

2013-2016: BSC Civil Engineer and Structure (2.2) Coventry University

2010-2012: ESOL at Harplace City College Coventry level 2

ITQ Level 1, ICT Level 2

2004-2008: BSC Administration and Economy

2003-2004: A Level, Mathematic, Economics, English, History and Geographic (76%).2000-2001: GCSC: Freshta Secondary School. Mathematics, physic, chemistry, and biologic, English Over (90%).

Project Work

Design of a Temporary Train Station

The aim of this project was to develop soft skills such as teamwork, leadership, communication and time management. The project was also designed to put learnt hard skills into practice such as use of AutoCAD, Sketch up and IT.

Within this project, my role mainly focused on distributing the tasks; members to work accordingly and to finish on time. I was involved in leading other members on site investigation and came up with concept designs and produced 3D and 2D models using hand sketching, AutoCAD and Sketch up. Assessing risks and safety issues as well as presenting the findings of the project were also parts of my duties within the group.

The outcome was positive Good feedback from other team members and the project assessor were obtained; Over 70% average. The skills learnt within this project involved time management, leadership, team work, design processes including manual sketches and calculations, as well as producing detailed reports.

Employment and Voluntary Activity

Data Entry Director April 2013-May 2013 Worked as a director for the independent Electoral Commission of Iraq. Developed communication skills by dealing with the people and directing them how to enter the data and cooperate staff.

Customer Service Decamber2011-May2012

Working for Marks and Spencer, I was part of group providing instore customer service to shoppers.

Voluntary Receptionist Septamber2009-May2010

Working at Harp Place City Collage I was answering phones dealing with staff and students, as well as emailing users and dealing with internal post.

Accountant 2006-2007

Working in the Health and Ministry office as a placement for my Economics degree. Also in ALWARKA Bank in Sulamanyah for 2 years.

Personal Interests

Travelling

Reading books

Television

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