Erika L. Filson

403-***-****

acyqa4@r.postjobfree.com

Education

Bachelor of Arts (English), Athabasca University (2006)

Certifications

Microsoft Word Level 3 (Expert), New Era Technologies (2013)

Microsoft Word Level 2 (Advanced), New Era Technologies (2013)

Microsoft Word Level 1 (Introductory), New Era Technologies (2013)

Adobe Acrobat (Expert), New Era Technologies (2012)

Technical Skills

Editing, formatting and proofreading

Project administration

Document control

Municipal, provincial, and federal proposal work

Proposal coordination and delivery

Windows and Linux user

Expert MS Office and Acrobat user

Template creation

Style guide creation

Team management and building

Professional writer Professional Summary

Proactive, personable, skillful, driven professional with 12 years of editing, formatting, and proofreading experience adding value to the organization by helping industry experts put their “best foot forward”. Developed and implemented corporate writing standards to ensure consistency in documents company-wide. Adheres to stringent confidentiality guidelines, ensuring that private information is protected from competition, media, and public.

Expert user of Microsoft Office products and Adobe Acrobat, as well as Windows and common Linux operating systems. Easily adapts to proprietary company software, learning new programs with ease and can document how to use software for future users to learn more readily. Continues to learn and develop new skills outside of work hours to provide additional benefit to team, performing additional tasks and training others to do the same.

Major Career Accomplishments

Amec Foster Wheeler: Edited, proofread, and compiled 350+ page, multi-disciplinary report published to the Government of Alberta following the floods of 2013.

Improved proposal success for Water Resources group by more than 1.5 times.

Created templates for all Word documents following AMEC and Foster Wheeler’s merger.

Matrix Solutions Inc.: Lead editor and Calgary point of contact for team responding to April 2013 Plains Midstream oil spill near Sundre, Alberta, coordinating efforts, turning around documentation for client and regulators promptly and efficiently.

Created protocol for in-house editors to handle proposals.

Gunther’s Building Centre: Kept up with demands of Calgary’s builders (Shane Homes, Heartland Homes, Landmark Homes, and others) during housing boom in 2007, lowering carrying costs by 17% and improving stock turn-over.

Calgary SCOPE Society: Improved daily client reporting by introducing a checklist system for staff to use, ensuring important details were passed forward to team members. Clients received more comprehensive care as a result.

Employment History

2013 – 2016, Senior Document Specialist, Amec Foster Wheeler, Calgary, Alberta

Word process documents (proofread, format, edit) to correct errors and ensure consistency

Provide administrative assistance, project set-up and project documentation maintenance

Implement and manage projects, as assigned, through life of the project

Document production, including PDF assembly, photocopying, binding

Coordinate the creation and enhancement of documents and support materials

Review and track documentation, including regulatory and internal documents

Coordinate meetings, conference calls, and other project related events

Manage and maintain filing systems digitally and hard copy

Maintain proposal content database, ensure tracking and maintenance of proposal materials (resumes, project summary sheets, etc.)

Create new Word templates following merger between AMEC and Foster Wheeler

Manage multiple concurrent projects while adhering deadlines

Create high quality, bookmarked PDFs

Train team in advanced functions of MS Word and use

2008 – 2013, Senior Project Assistant, Matrix Solutions Inc., Calgary, Alberta

Manage document services team to ensure the completion of documents within strict timelines

Train new staff on corporate standards and perform orientations

Assist in proposal production process as document controller

Coordinate with multiple groups in the preparation of proposals

Word processing of documents, arrange reviews with content experts to ensure accuracy

Format corporate documents for both internal and external clients, including regulatory bodies

Facilitate quick review by technical staff and incorporation of edits

Create PDFs and production of printed copies within strict deadlines

Assist in creation and maintenance of company-wide standards and styles

Data management, FTP site uploads, archiving

2007 – 2008, Purchaser, Gunther’s Building Center Ltd., Calgary Alberta

Develop and maintain relationships with vendors

Obtain and communicate product information on existing and new products

Negotiate pricing, delivery, storage and freight for new and existing products

Distribution and tracking of purchase orders and related documents

Maintain product database

Advertise annual Stampede BBQ

Compose and distribute request for donations from vendors for annual BBQ

Plan and execute staff appreciation functions

2006 – 2007, Support Worker, Calgary SCOPE Society, Calgary, Alberta

Provide caring one-to-one support for persons with cognitive, psychological and physical disabilities

Train new staff in procedures, practices and policies of SCOPE

Write daily reports on client progress and catalogue any incidents occurring throughout the day

Maintain records of medications given, refuse or missed

Conduct interviews with SCOPE clients, staff and guardians to gauge effectiveness of programs and gain direction for future endeavors

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