Erika L. Filson
***********@*****.**
Education
Bachelor of Arts (English), Athabasca University (2006)
Certifications
Microsoft Word Level 3 (Expert), New Era Technologies (2013)
Microsoft Word Level 2 (Advanced), New Era Technologies (2013)
Microsoft Word Level 1 (Introductory), New Era Technologies (2013)
Adobe Acrobat (Expert), New Era Technologies (2012)
Technical Skills
Editing, formatting and proofreading
Project administration
Document control
Municipal, provincial, and federal proposal work
Proposal coordination and delivery
Windows and Linux user
Expert MS Office and Acrobat user
Template creation
Style guide creation
Team management and building
Professional writer Professional Summary
Proactive, personable, skillful, driven professional with 12 years of editing, formatting, and proofreading experience adding value to the organization by helping industry experts put their “best foot forward”. Developed and implemented corporate writing standards to ensure consistency in documents company-wide. Adheres to stringent confidentiality guidelines, ensuring that private information is protected from competition, media, and public.
Expert user of Microsoft Office products and Adobe Acrobat, as well as Windows and common Linux operating systems. Easily adapts to proprietary company software, learning new programs with ease and can document how to use software for future users to learn more readily. Continues to learn and develop new skills outside of work hours to provide additional benefit to team, performing additional tasks and training others to do the same.
Major Career Accomplishments
Amec Foster Wheeler: Edited, proofread, and compiled 350+ page, multi-disciplinary report published to the Government of Alberta following the floods of 2013.
Improved proposal success for Water Resources group by more than 1.5 times.
Created templates for all Word documents following AMEC and Foster Wheeler’s merger.
Matrix Solutions Inc.: Lead editor and Calgary point of contact for team responding to April 2013 Plains Midstream oil spill near Sundre, Alberta, coordinating efforts, turning around documentation for client and regulators promptly and efficiently.
Created protocol for in-house editors to handle proposals.
Gunther’s Building Centre: Kept up with demands of Calgary’s builders (Shane Homes, Heartland Homes, Landmark Homes, and others) during housing boom in 2007, lowering carrying costs by 17% and improving stock turn-over.
Calgary SCOPE Society: Improved daily client reporting by introducing a checklist system for staff to use, ensuring important details were passed forward to team members. Clients received more comprehensive care as a result.
Employment History
2013 – 2016, Senior Document Specialist, Amec Foster Wheeler, Calgary, Alberta
Word process documents (proofread, format, edit) to correct errors and ensure consistency
Provide administrative assistance, project set-up and project documentation maintenance
Implement and manage projects, as assigned, through life of the project
Document production, including PDF assembly, photocopying, binding
Coordinate the creation and enhancement of documents and support materials
Review and track documentation, including regulatory and internal documents
Coordinate meetings, conference calls, and other project related events
Manage and maintain filing systems digitally and hard copy
Maintain proposal content database, ensure tracking and maintenance of proposal materials (resumes, project summary sheets, etc.)
Create new Word templates following merger between AMEC and Foster Wheeler
Manage multiple concurrent projects while adhering deadlines
Create high quality, bookmarked PDFs
Train team in advanced functions of MS Word and use
2008 – 2013, Senior Project Assistant, Matrix Solutions Inc., Calgary, Alberta
Manage document services team to ensure the completion of documents within strict timelines
Train new staff on corporate standards and perform orientations
Assist in proposal production process as document controller
Coordinate with multiple groups in the preparation of proposals
Word processing of documents, arrange reviews with content experts to ensure accuracy
Format corporate documents for both internal and external clients, including regulatory bodies
Facilitate quick review by technical staff and incorporation of edits
Create PDFs and production of printed copies within strict deadlines
Assist in creation and maintenance of company-wide standards and styles
Data management, FTP site uploads, archiving
2007 – 2008, Purchaser, Gunther’s Building Center Ltd., Calgary Alberta
Develop and maintain relationships with vendors
Obtain and communicate product information on existing and new products
Negotiate pricing, delivery, storage and freight for new and existing products
Distribution and tracking of purchase orders and related documents
Maintain product database
Advertise annual Stampede BBQ
Compose and distribute request for donations from vendors for annual BBQ
Plan and execute staff appreciation functions
2006 – 2007, Support Worker, Calgary SCOPE Society, Calgary, Alberta
Provide caring one-to-one support for persons with cognitive, psychological and physical disabilities
Train new staff in procedures, practices and policies of SCOPE
Write daily reports on client progress and catalogue any incidents occurring throughout the day
Maintain records of medications given, refuse or missed
Conduct interviews with SCOPE clients, staff and guardians to gauge effectiveness of programs and gain direction for future endeavors