Instructional Designer and Training Manager

Forest Bell

Dallas, Texas 571-***-**** **********@*******.*** www.linkedin.com/in/forestbelliii

PROGRAM DIRECTOR – TRAINING MANAGEMENT – DEVELOPMENT

Nationally recognized Training Manager and Developer with 10 years of experience in Adult Learning and Development in both corporate and non-profit environments, national and internationally. A specialist in apprenticeship based learning methodologies with a proven track record of a 90% success rate. Strong academic background with 16 years in leadership, and administration with a proven success record with both national and regional accreditation bodies. Results oriented leader utilizing both matrix driven and qualitative evaluation processes ensuring quality through maintaining a flexible approach. Persuasive clear communicator establishing immediate rapport, identifying client needs, ensuring quality service, and consistently contributing to bottom-line profitability. Experienced managing a team of 50 up to Director level and equally effective as an independent contributor requiring minimal direction. Awarded for Excellence in Customer Service, sales leadership, effective training, project management, eLearning, relationship building and creative problem solving.

CORE COMPETENCIES

• Instructional Design and Implementation

• Courseware Design and Development

• Learning Management System Development

• Talent Acquisition

• Sales Management

• Project and Program Management

• Process Improvement and Development

• Performance Improvement/Management

• Compliance, Audit, Reporting

• Evaluation and Assessment

KEY ACCOMPLISHMENTS

Leadership

Created a new program leading a diverse staff of five Trainers, three Team Leads, and Quality Assurance in conjunction with Human Resources team, to ensure all OSHA safety requirements and necessary aids were available for trainees through the transition process from training room to manufacturing division with a 100% transition success rate.

Implemented government funded national program between the Philadelphia Independent School District and private sector resulting in an 85% increase in revenue.

Directed the implementation of new online database program resulting in increased transparency of data throughout the system and improved overall adult learner experience.

Training Management

Developed, managed, and delivered all necessary aspects of training including procuring equipment, space requirements, labor costs while managing a budget of >200K for the Dallas Lighthouse for the Blind Textile program ensuring the needs of both executive level and management were met by using a matrix driven evaluation model, utilizing an ADDIE methodology.

Managed the audit and reporting as it pertains to Quality Enhancement Plan, foundational courses, entrance and placement exams, as well as learning outcomes for regional accreditation body with and exemplary outcome and no findings.

Established and administered on site orientation training program for National Call Center employees creating a 12% increase in lead to sale conversion.

Training Development

Created, implemented, maintained curriculum, and authored all course materials establishing the first high-end garment sewing program in the nation for the blind and visually impaired with a 100% success rate.

Developed training for all leadership, faculty, and staff for accreditation, implementing all national directives resulting in a 100% success rate.

Established matrix driven evaluation ensuring quality standards throughout the program meeting ISO-9001 compliance standards.

PROFESSIONAL EXPERIENCE

Wade College, Dallas, Texas 2011 – 2017

Design Division Director

Managed all aspects of the Wade College fashion design division including curriculum design, sequencing, and learning outcomes to meet accreditation requirements and industry needs.

Produced local events to build brand awareness leading to an increase in lead generation.

Director of Academic and Student Affairs

Established curriculum for Fashion Design Bachelor’s Degree program, with a 92% success rate.

Coached students in course selection, sequencing, and satisfactory academic progress to maintain 90%+ retention rate.

Adjunct Professor (part time)

Created and taught course in trend forecasting, product development, fashion design, and Adobe programs, also responsible for scheduling and management of guest lectures, critics, field trips, and expanding student involvement in industry by creating a network of support.

Dallas Lighthouse for the Blind, Dallas, Texas 2016

Training Manager

Created nationally recognized multi-level training program for the blind and visually impaired with 100% success.

Assessed incoming talent through practical and interview styles for entrance and placement into program. Using placement results built an educational plan with consistent evaluation of key performance indicators to ensure constant growth and upward mobility throughout the program.

Art Institute, Texas Region 2006-2016

Adjunct Professor – Austin and Dallas Campus (part time)

Taught courses in fashion design and merchandising with outstanding student reviews

Westwood College, Fort Worth, Texas 2007-2012

Director, School of Design and General Education

Created and edited nationally implemented curriculum for the Adobe Suite to ensure consistent outcomes system wide.

Directed both an associate and bachelor degree building on current student body while managing retention, learning outcomes, career readiness, and talent acquisition.

Sharon Young Inc., Dallas, Texas 2007-2008

CAD Artist and Technical Illustrator

Created all training and sales collateral for national sales team and was responsible for all visual communication with overseas factory.

Sylvan Learning, National/International 2001-2006, 2009

Director, Kuwait

Built business utilizing developed franchised model for Sylvan Learning Kuwait, modifying curriculum as necessary for cultural differences to meet standards set by the national Ministry of Education and exceeding baseline educational expectations by approximately 25% while keeping labor at 90% of budget and exceeding revenue standards by 15%.

Assistant Director, Philadelphia, Pennsylvania

Assisted in the management and development of two inner-city privately held supplemental education institutions, increased enrollment and reduced accounts receivable by 60% while implementing collection services to maintain a positive revenue stream.

Director, Washington D.C. metro area – 12 locations

Floating Director between 12 locations, responsible for sales and management follow up training, accounts receivable troubling shooting and solutions while consistently exceeding revenue goals for largest volume centers in Northern Region while maintaining labor costs and scholastic quality.

EDUCATION

University of North Texas, Denton, Texas: Ph. D. in Art Education, dissertation pending 2019

Focusing on Adult Learning Theory, Apprenticeship methodology, and Communities of Practice

Drexel University, Philadelphia, Pennsylvania; Master of Science in Fashion Design

Corcoran College of Art and Design, Washington D.C.; Bachelor of Fine Art

AWARDS

Excellence for Administration of Call Center orientation training program

Excellence in Customer Service

Faculty of the Term

Publication: Fashion Studies Journal, What is Steampunk?

Course work featured on D Magazine, Women’s Wear Daily, DFW Style Daily, NBC, CW33, and Univision

PROFESSIONAL AFFILIATIONS

Co-Chair, The Arc of Fashion. Charity fashion show benefiting The Arc of Dallas

Library Committee

Faculty Senate

Curriculum Design – State of Texas in Fashion Design

Program Enhancement Team

DACUM Curriculum Panel

Guest Critic, Universidad De Monterrey, Monterrey, Mexico

TECHNICAL SKILLS AND SYSTEMS

Windows Systems, MAC iOS, Microsoft (MS) Office Suite including Excel, Word, Power Point, Outlook, Adobe Acrobat Software, Adobe Creative Suite including Photoshop, Illustrator, InDesign, Dreamweaver, Flash, Premier, Bridge, Adobe Captivate, CRM tools, Cloud Based learning software, eLearning, Lectra software applications, Learning Management Systems, Cloud based presentation software, Education Management databases, Cloud based storage and shareware, Google docs, Pantone color systems, Traditional and Large scale printing operations, Color matching systems, other software and databases

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