Human Resources Customer Service
Resume:
LAUREN A. WALTERS
************@*****.***
Woburn, MA
SUMMARY
Highly motivated HR generalist with work experience in early-stage high growth companies. Seek increased responsibility to utilize exceptional verbal and written communication skills, attention to detail, and full employee life-cycle support to employees, management, and HR department. SELECTED WORK EXPERIENCE
EnterpriseDB Corporation, Bedford, MA October 2015 - Present Rapid growth to 275 employees in US, Europe and Asia. During tenure assisted with corporate restructuring. Human Resources Coordinator
Report to VP of HR and provide broad-scope operational support to the team. Accomplishments include:
• Recruiting and Global Hiring: Scheduling, interviewing, offer letters, background checks, on-boarding and travel arrangements
• Maintain and update quarterly hiring plan with yearly budget on a weekly basis
• Benefits: Administer all benefit programs and conduct monthly audits of programs
• Responsible for creating, running, and maintaining all reports for management, including any analysis required
• Implemented EDB’s first HRIS, TribeHR, and act as point of contact for support and troubleshooting of system
• Work with management in Pakistan and India to conduct first performance reviews using new HRIS
• Partner with outside company to gather data for compensation benchmarking
• Assist with ACA reporting, EEO1 Survey, and Workers Comp audit
• In training to use Paychex payroll system
• Manage all employee files with utmost confidentiality
• Carried out open-enrollment with new benefits and compliance software, Employee Navigator Meeting House Lane Medical Practice, Southampton, NY October 2014 – August 2015 Receptionist
• Responsible for all scheduling of appointments in busy practice
• Provide exceptional customer service to patients Art of Eating Catering, East Hampton, NY- Seasonal May 2014 – October 2014 Staffing Coordinator
• Scheduled staff of 20 for weekly events and ensured all necessary event information provided to chefs.
• Provided administrative assistance to chef/owner. AppNeta, Boston, MA November 2013- May 2014
Human Resources Assistant – Temporary Assignment
• Assisted in recruiting by posting jobs and by screening resumes on LinkedIn, CareerBuilder, etc.
• Scheduled interviews and managed multiple calendars.
• Generated offer letters and administered new hire paper work.
• Designed a vastly improved onboarding process where none existed previously.
• Updated HR network to stay current with 2014 benefits.
• Aided in all benefits paper work for open enrollment.
• Generated excel hiring reports for weekly management meetings.
• Created PowerPoint presentations with graphs, animation, and valuable content for management Lauren A. Walters Page 2
Coverys, Boston, MA July 2013- October 2013
Human Resources Assistant –Temporary Assignment
• Assisted in employee recruiting and onboarding processes
• Provided reliable reception coverage.
• Processed invoices.
• Aided in all administrative work.
EDUCATION
Simmons College, Boston, MA
Bachelors of Arts in Psychology, Minor in Business SKILLS
Computer Skills: Microsoft Word, Excel, PowerPoint, Outlook, NextGen, TribeHR (HRIS), Paychex, Employee Navigator, Lucid Chart, NetSuite,
Other Relevant Skills: Proficient in use of multiple social media for marketing purposes (e.g., Twitter, Facebook, and LinkedIn)
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