Office Manager. Administrative Assistant. Executive Assistant

Ashley A. Parks

**** ********* ****** **, *****, NY 10465

914-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Driven, resourceful professional with strong technical, personal, and organizational skills, team oriented with a dedication to continuously improve individually, as well as any group involved with. Over 9 years of progressive experience in administrative assistance in private sector businesses - working directly with Executive C-level support, and ownership. A fast learner that is passionate about solving complex challenges that will assist clients as well as the team itself. Looking to leverage expertise and skill-sets via a results-driven role.

EDUCATION

NEDERLAND HIGH SCHOOL Nederland, TX

Renaissance Club (A/B Honor Roll) May 2004

PROFESSIONAL CERTIFICATION

NEW YORK STATE New York, NY

Notary Public, NNA January 2008 - Present

EXPERIENCE

Fisher Real Estate Development Purchase, NY

Administrative Assistant December 2007 – November 2016

Assisted directly under the Chief Financial Officer daily to collaborate with operational tasks assigned by working independently, exercising tactical thinking with multiple assignments - prioritizing projects crucial to the operation, and business; including undertaking of the highest critical, and confidential manner, while ensuring business and personal tasks set forth by other C-level executive are completed timely, with efficiency and great attention to detail.

Collaborated with subsidiary office operations, taking on ad hoc projects and assignments as needed to continue smooth business operations - including communications with clients, tenants, and other personnel.

Notarizing documents, and contracts - with proper procedure of identification, and administering oaths, and affirmations - thoroughly checking documents before endorsing; affixing stamp on documents as proof of witnessing event or deal. Maintain records of notarized items. Additionally, entrusted to act as witness to the signing of any contracts by the business and legal counsel - personal, and business alike.

Handled the routing of phone calls in a professional and prompt manner, while also taking detailed messages for other calls that cannot otherwise be directly routed. Existing as the main point of contact between internal, and external businesses, ensuring the highest confidentiality, and professionalism.

Managed Outlook online correspondence through website inquires, and the delivery to the right personnel.

Maintained online contact database, and additional databases as needed for contracts, and document retention.

Interacted with high level clients, media correspondent requests, and other C-level Executives, through external communications, and while in-house. Handling any special requests from said clients upon their visits to the office.

Greet any guests in a professional, friendly manner, and dispatched their requests to the appropriate team member, while also accommodating any other request they may have while in the office.

Provided administrative support by making copies of material for spiral binding, and presentations - additionally, sending facsimile documents, and shipping out prepared presentations for team members for use at on-site meetings.

Maintained reception area appearance to keep a professional, pristine look to the office environment.

Organized and managed file keeping of contracts, documents, and any additional record keeping - via physical copies, transmitted documents, and any documents sent electronically.

Served as liaison between the company and building management, to ensure any requested - preventative, repair, or maintenance work was accomplished in a timely, and satisfactory manner.

Managed the acceptance and sending of packages to FedEx, USPS, UPS, and other courier to ensure contracts and other assorted packages were both delivered to their respective recipient, as well as promptly sent out to clients to keep operations running smoothly.

Assisted with maintaining office security by following proper procedures, rules, and regulations set by both the building management, as well as the company itself.

Maintained supplies, and inventory by checking stock to determine and anticipate needed supplies; placing and expediting orders for supplies and verifying receipt of supplies for billing and payment.

Organized the staff pantry for use by other team members, handled the discarding of old items from refrigerator, and maintained the overall cleanliness of the area itself to ensure everyone was able to use a clean office space.

Edited and entered data as requested in documents for other members of the team to ensure the highest level of professionalism for documents being sent out to clients.

Famous Footwear Port Chester, NY

Assistant Manager June 2007 – November 2007

Managed the training of new employees to ensure the best team would work together.

Focus on hourly quota sales by driving results and taking a hands on approach with employees.

Enforce sound merchandising and loss control strategies, while optimizing customer satisfaction and associate productivity.

Ensured employees were arriving to work in a timely fashion, and assisted with their scheduling so the store was always properly staffed.

Met directly with customers to ensure a positive experience in regards to their purchase and the business as a whole.

Instructed customers by providing knowledge of proper shoe care and maintaining their purchase so they can receive an optimal return on their investment in the product.

Delivered cash from the register at the end of the night to the local bank to make sure the operations continued smoothly.

Aldo Port Chester, NY

Sales Associate November 2006 – June 2007

Greeted guests and customers in a friendly, professional manner.

Answered any questions about a customer purchase so the customer felt their money was well spent.

Instructed customers on proper shoe care, to assist with a positive customer experience.

Assisted with the stocking of shelves upon the delivery of new merchandise.

Department of Community Mental Health White Plains, NY

Clerical Associate December 2006 – January 2007

Created and maintained the current patient records for any patients that arrived at the facility.

Audited current employee records to ensure accuracy; assisted with payroll documents, submitting them for final approval.

Front desk coverage; handling the answering of phones when secretaries were not available and managed the routing of any phone calls, as well as taking written messages upon their request.

Assisted in ad hoc projects on an as needed basis.

ADDITIONAL INFORMATION

Extensive Software Experience in the following: Mac OS X, Windows (7, 8, 10), MS Office (2016), Adobe Creative Suite, Enterprise Google Apps (Gmail, Drive, Calendar, etc.), Apple iOS

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