Tracey Fahey
Calgary, AB
************@*****.***
Objective: Seeking a Full Time Position in Customer Service/Receptionist Position
Highlights of Qualifications
* ***** ** *****ience in the area of Customer service/Office Assistant
High Confidence in Microsoft 2010 Word, PowerPoint, Excel and Access
Excellent phone Etiquette and Customer support in relation to incoming emails
Scheduling and billing accounts
Experience in several office duties including Phones, Mailing, Shipping and account Information
Demonstrate time management, organizational and conflict resolution abilities.
Excellent written and verbal communication skills with an ability to represent the company in a professional manner
Personal Attributes
Outgoing, friendly and energetic
Positive attitude with an optimistic outlook
Recognized as an adaptable self-starter who enjoys taking initiative
Outstanding organizational skills
Conflict Resolution Skills
Ability to work in a fast paced environment and adapt to change
Exceptional at communicating effectively, diplomatically and tactfully
Excellent trouble shooting skills, creative problem solver
Work Experience
Receptionist/ Customer Servie Calgary AB 2014- 2016
Customer Service/Office Assistant, Kelowna BC 2008-2014
Education
Pre-Employment Program, McBride Career Group Inc. (Completion Date: July 2016)
Microsoft Computer Skills Upgrading, Customer Service, Office Administration and Conflict Resolution.
Business Certificate, Academy of Learning
Bondable/Criminal Record