Secretarial post
Resume:
The Manager
Dear Sir / Madam,
Regarding your requirement for Receptionist cum Secrtary, I hereby submit my curriculum vitae for your kind perusal and consideration.
I have worked with Operation Division of Yue Lang International LLC, Winalite Group working as Customer Service Executive cum Logistics Coordinator. I also have worked as Personal Assistant to the Managing Director in one of the leading construction companies in Dubai. Previously, I worked as Secretary in Tiens International LLC and in Independent Tourism. Currently, I am working as Credit Control Assistant in JBC Express Freight LLC.
I am a hardworking and versatile person who strongly believes in team work.
Should I be selected to serve your organization, I assure to discharge the duties entrusted to me to the best of my ability and to the entire satisfaction of my superiors.
Thanking you whilst looking forward to a favorable response at your earliest.
Yours Sincerely,
ROSALIE C. QUELING
ROSALIE C. QUELING
Flat #1006 Al Diyar Building
Sheikh Zayed Road Fujairah,U.A.E.
Contact No. +971-*********
E-Mail Add: ***********@*****.***
CAREER OBJECTIVE:
To obtain a challenging and responsible position with a company which offers advancement opportunities wherein I can actively utilize my acquired skills, abilities & knowledge.
WORK EXPERIENCE
JBC EXPRESS FREIGHT LLC – Dubai U.A.E.
Position: Credit Control Assistant (From March 2013 until present)
1.Generating Statement of Accounts and sending to customers.
2.Sending email reminder to customer for payment.
3.Calling the customers for payment of the outstanding especially the overdue.
4.Sorting out issues on the non- payment and resolve them.
5.Coordinating with sales people whenever there are issues – difficulties in recovering the outstanding.
6.Provide payment details given by customers for allocation purpose.
7.Keeping customers’ records updated.
8.Issuing receipts to be given to the courier for payment collections.
9.Dispatching invoices to the customers.
10.Ensuring that Cash and CHQ’s payment are collected.
11.Any other job assigned by Supervisor / Head of the department from time to time.
INDEPENDENT TOURISM LLC – Dubai U.A.E.
Position: Secretary cum Tour Coordinator (From March 2012 until February 2013)
1. Arrange the tour programs and make the proper coordination with the tour guide.
2 Arrange hotel bookings, ticket reservation, hotel visas for tourists.
3. In charge of the marketing department, dealing with hotel Managers for possible business relation.
4. Attending the needs of the customers by explaining the route of the tours and insights of the beautiful and historical places to be visited.
YUE LANG INTERNATIONAL LLC, WINALITE GROUP– Dubai U.A.E.
Position: Customer Service Executive cum Logistics Coordinator (From March 2010 - August 2011)
1.Deal and handle all customers’ complaints, queries regarding products, system access, and commission disbursement, ensure to deliver solutions on all issues.
2.Develop and execute the acquisition of information from Head Quarters on the promotion policies to be implemented.
3.Manage work on EC system, our database hosting company.
4.Monitor and maintain the smooth operational flow.
5.Participate in core team meetings in various departments.
6.Follow up on Sales submission and System Order Confirmation of all Stockiest.
7.Coordination with all Stockiest Concerning All Related Matters in their Stockistship.(Bank Transfer Slip, Statement of Account, Shipment details)
8.Receiving Payment, Providing Training & Creating System Access to all Stockiest.
9.Dissemination of Information to Stockiest re: Advertisement & Promotions.
10.Keep track on the sales record of all Stockiest.
11.Monitoring Logistics Department.
TIENS EMIRATES LLC - Dubai U.A.E.
Position: Receptionist cum Secretary (From 28 February 2006 to
December 2008)
1. Perform administrative work and assist the Branch Manager.
2. Arrange hotel bookings, ticket reservation, hotel visas for visitors.
3. Assist all the distributors in appropriate product information.
4. Facilitate orders made from other countries as well as transport of goods.
5. Handling of petty cash.
6. Transfer of cash and cheques to bank. ( Deposit / Withdrawals ).
IBR ELECTROMECHANICAL WORKS LLC – Dubai U.A.E.
Position: Personal Assistant to Managing Director (From January 2009 to February 2010)
1. Perform the entire administrative task and report directly to the Managing Director.
2. Involves in over-all operation in the construction site such as providing all the materials (Audio/ Video equipments) and submission of the reports to Main Contractor.
3. Arrange all the meetings, business trips of the Managing Director.
4. Arrange hotel bookings, ticket reservation, hotel visas for visitors.
5. Preparation of the interim payment and request for quotation, as well as
the Tender to be submitted to clients.
6. Maintain the database record of all the employees including the labourers, keeping on track of their passport details,labour cards for renewal in case of expiration.
CONSTRATECH LLC ( Post Tension Works ) - Dubai U.A.E.
Position : Secretary
1.Handling all incoming and outgoing calls.
2.Receiving and screening emails.
3.Handling correspondence for profiling and stressing results.
4.Fax messages to the contractor.
5.Follow-up on documentation for clearing and liaise with the transport company.
6.Arrange hotel bookings, ticket reservation, hotel visas for company visitors.
7.Responsible for delivery of drawings /calculations to consultants and contractors.
8.Perform administrative work on related projects.
EEC ( Engineering Enterprises Company ) - Sharjah U.A.E.
Position : Secretary
1.Provide administrative support to the Engineering and Interior Department.
2.Assist the Office Manager on documentation for submission of reports to Managing Director.
3.Follow-up on quotations to the estimation department.
4.Faxing of the above to the clients.
5.Monitoring emails Microsoft outlook.
6.Handling all incoming and outgoing calls.
EDUCATIONAL BACKGROUND
Bachelor of Science in Computer Engineering
Adamson University
Ermita, Manila
1989 – 1993
PERSONAL INFORMATION
Birthdate : December 9, 1975
Birthplace : Manila
Computer Skills : MS Office (Word / Excel)
Internet Explorer etc.
Visa Status : Employment visa
Date of Joining : Can start immediately
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