Customer Service Sales
Resume:
TOM PEGORARO
Oakville, Ontario. L6L 3V2
(C) 289-***-****
***.******@*****.***
CAREER OBJECTIVE:
Pursue a career specializing in econometrics, combined with online spatial relationships using GIS.
WORK EXPERIENCE:
Home Depot, Burloak, Flooring and Décor Sales Associate April 2016 – August 2016
Worked 40+ hours as sales associate. Responsibilities included:
Assisting customers with sales and finding appropriate products for their needs
Creating custom orders for flooring and decor projects for companies and home owners
Total custom sales over at least $75,000 and named associate of the Month, July 2016
Teaching associates the structure and online sale systems Home Depot, Waterloo, Flooring and Décor, Seasonal Sales Associate March 2014 – April 2016
Worked 25-40 hours as sales associate. Responsibilities included:
Assisting customers with sales and finding appropriate products for their needs
Creating custom orders for flooring and decor projects for companies and home owners
Teaching sales associates in seasonal department with barbecue and patio knowledge
Moving merchandise and orders to vehicles using a Reach Truck
Received multiple ”Homer Awards” for outstanding sales magnitude on the floor Target Canada, Oakville, Hardline Sales Associate December 2014-January 2015 Worked 28-40 hours a week as seasonal employee. Duties included:
Assisting customers on sales floor, stocking shelves and returns
Serving as cashier, and assisting at customer service desk during rush hours in peak holiday season
Barbecues Galore, Oakville, Seasonal Employee April 2013- August 2013 Worked full time as sales person and general labourer. Duties included:
Assembling barbecues/coolers and other outdoor and patio products
Performing general shipping and receiving activities
Stocking shelves, organizing inventory and warehouse
Carrying out general maintenance and repairs within store Metro Foods, Hopedale Mall Oakville, Seafood Department January 2010 – September 2012
Worked as sole customer service provider at seafood desk. Duties included:
Preparing, wrapping, and pricing seafood selections for customers
Stocking frozen seafood, organizing displays and other seafood related products
Performing clean up, sanitization and inventory at end of shift 2
ACHIEVEMENTS / SKILLS:
Academics
2014 and 2015 Laurier President's Gold Scholarship
2013/14 Deans Honour Roll
GPA: 9.68/12, Honours Economics GPA: 10.28/12
Experienced and proficient with GIS, in ArcGIS, QGIS, and SQL
- Example GIS work online at http://policeintoronto.weebly.com
- Knowledge of file geodatabase construction and analysis
- Experienced with Raster and Vector analysis, including analysis tools
Efficient with Computer Programming in Python, SPSS and R language Miscellaneous
Customer service expert, having 6+ years of customer service experience
Tool handy and experienced with décor, flooring and many others
Volunteered at various charities and local activities including: Habitat for Humanity (Burlington), Kidney Foundation of Canada, Chum City Christmas Wish, Oakville Food Share, St. Dominic’s Elementary School, St. Dominic’s Church
G2 Ontario Driving License, Certificate for MTO Driver Education Program, August 2013
Proficient with Microsoft Word, Excel, WordPerfect, and PowerPoint. EDUCATION:
St. Thomas Aquinas Secondary School, Oakville, Ontario
Ontario Secondary School Diploma, 2012.
Wilfred Laurier University, Waterloo, Ontario
2012-2017: Finishing Fifth Year; pursuing Double degree Honours Bachelor of Arts in Applied Economics and Geography, including a Geomatics option. Karlstad Universitet, Varmland, Sweden
2016-2017: Finishing Fifth Year; Completing Economics degree REFERENCES:
Ms. Genny Thai
Burloak HR Manager, Home Depot
3300 South Service Rd W, Oakville
905-***-**** ext. 457
Mr. David Street
Manager, Barbecues Galore
490 Speers Road, Oakville
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