Consultant
Resume:
Scott A. Boyles
Edgewater, MD 21037
https://www.linkedin.com/in/saboyles13 **********@*****.***
Summary
Results oriented senior operations manager with strong leadership, business process improvement and superb technical expertise. My in-depth logistics and extensive service industry expertise will contribute to the further success of any global or domestic operation. Personal management style is dynamic with emphasis on service excellence, lean principles along with high professional ethics.
Distribution &Warehousing Management
Budgeting and P&L
Quality & Performance Improvement
Cost Optimization and Control
Supply Chain Management
Operations Management
Career Highlights
Sysco Foods: Championed new warehouse associate training curriculum with emphasis on safety, proper work methods, service metrics and work schedule leading to 47% reduction in warehouse associate turnover
Aramark: Recognized for ability to incorporate innovative management techniques that result in enhanced business practices, increased productivity and profit which led to 11 percent reduction in overtime hours and 7 percent increase in productivity
ComRent International: Troubleshot and turned around poorly performing freight delivery operation with significant and sustainable cost reduction amounting to $287,000 in 6 months streamlining existing transportation network
Professional Experience
Operational
Introduced a series of productivity improvements, process re-engineering, cost reduction and performance management programs that consistently improved production, quality and safety within the warehouse operation
Reorganized and re-negotiated new transportation contracts for client’s product delivery network within the US and Europe decreasing cost by 13 percent and improving customer lead times
Decreased warehouse operational accidents by 45 percent through the implementation of a formal safety program incorporating OSHA standards and forging strong business relationships focused on teamwork with employees and union
Process Improvement
Recognized for ability to incorporate innovative management techniques that result in enhanced business practices, increased productivity and profit which led to 11 percent reduction in overtime hours and 7 percent increase in productivity
Spearheaded a series of continuous improvement initiatives that consistently strengthen company productivity, service quality, and customer satisfaction which resulted in seven consecutive years of operational profitability
Monitored and controlled effectiveness of 71 independent contractors regionally, eliminating $1.3 million annually in independent contractor costs for DHL through extensive operation analysis and route/delivery restructuring
Scott A. Boyles Page Two
Project Management
Orchestrated the start-up of complete logistics operations to Saudi Arabia and Persian Gulf countries in delivering commercial electronics testing equipment for new Middle East global market expansion
Completed 3 month special project as Logistics Manager for the start-up of a North American delivery and freight division to improve customer delivery service and establish consistent transportation profitability
Directed 21 regional station managers to restructure the building vendor services. Redesigned entire facility vendor service network by streamlining vendor work requirements and contracts, capturing $497,000 in annual savings
Work History
Consultant NetWrkX Inc., Washington, DC Metro Oct 2015 - Present
Consultant Express One Logistics, Washington, DC Sep 2014 - Sep 2015
Director Warehousing Sysco Baltimore, Jessup, MD Jul 2013 – Aug 2014
Consultant Thrush Automotive, Baltimore Metro Nov 2011 – Jul 2013
G.M. Logistics Services Aramark Corporation, Washington, DC Oct 2010 – Oct 2011
Logistics & Inventory Mgr. ComRent International, Owings, MD Jan 2010 – Oct 2010
Consultant Cevenini USA Baltimore Metro Mar 2008 – Dec 2009
Senior I.E. DHL Express, Washington, DC Jan 2007 – Feb 2008
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Founder & Owner Detail Oriented Car Services Inc., Elkridge MD Sep 1995 – Dec 2006
I.E & Operations Mgmt. United Parcel Service, Baltimore, MD Sep 1982 – Aug 1995
Education
PMP Certification (Projected February 2017)
HACCP & Food Safety Certified (Coordinator) 2014
Green Belt, Six Sigma, Villanova University, 2011
Bachelor of Science, Business Management, University of Baltimore
Technical Skills
PC Systems Software: Microsoft Office Professional 2013, MS Project, MS Access
Industry Specific Software: SAP, SWMS, Business Warehouse, Roadnet Technology
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