Operations Manager Medical
Resume:
MITCHELL C. BRAVERMAN
**** ***** ********* ****, ******, WI 53092
***********@*****.***
GENERAL/OPERATIONS MANAGER
SUMMARY OF QUALIFICATIONS
Executive MBA and BA in Business Management with honors.
Expertise in budgeting, research, analysis, mentoring, leadership, training, problem-solving, government compliance, influence, and ergonomics. Recipient of multiple promotions.
Oversee, guide, direct, and manage the execution of division performance by defining both short term and long term goals.
Manage multi-million-dollar external resource contracts.
Respond to customer complaints, participate in conflict resolution, defuse problems, and resolve claims.
Chairman of multi-business unit standardization team.
Performed duties as senior liaison between the business unit, corporate, and external stakeholders.
Member of corporate acquisition team merging 5 companies into one.
Combat Medical Badge Recipient – the highest honor for treating casualties under fire.
Managed one health care facility and two mobile hospitals.
Over 10 years of small and large scale logistics management.
EMPLOYMENT HISTORY
Wisconsin Energy Corp., Milwaukee, WI Aug., 2007-Present
GAS OPERATIONS SUPERVISOR (2008-Present)
CONSTRUCTION SUPERVISOR (2007-2008)
Responsible for all emergency response in a densely-populated residential and commercial area for 6 years. Altered processes from a division loss to a $200K profit.
Promotes company policy, procedure, and strong business ethics including compliance with federal, state, and local regulations.
Interacted with IT; replaced system; rewrote requirements for routing work which led to profit.
Promoted to Milwaukee Northern; oversaw internal and external responses for five counties.
Eliminated significant backlog within one year. Changed standard operating procedures, work flow and priorities. Outsourced jobs as appropriate.
Managed external contractor resources and multi-million-dollar supplier contract in the Construction Division.
Managed logistics for multi-million dollar projects.
Lead new business process implementation and procurement activities for complex projects.
Focused on analysis, engineering plans, and government compliance for municipalities.
Nominated and elected as Chair of the Safety Committee (uncontested).
Partnered with multiple stakeholders and leadership to establish strategic visions.
Member of corporate acquisition team merging 5 companies into one.
Directed the development and implementation of operational work processes and systems with direct oversight for multiple departments.
Monitored monthly performance metrics and leveraged them to improve business results.
.
Results:
Limited absenteeism, raised customer satisfaction scores, and saved money.
Achieved all positive performance evaluations.
Endorsed (and often sought) by peers and supervisors due to in-person attributes.
Authorized to currently supervise 22 employees with a focus on five counties.
Diffuse poor morale and poor customer satisfaction.
More streamlined efficient operations department
Mi-Tech Services, New Berlin, WI 2005-2007
RIGHT-OF-WAY AGENT
Negotiated with private land owner for easements with positive results.
Represented clients at Planning Commission meetings.
Resigned for a better opportunity.
MITCHELL C. BRAVERMAN PAGE 2 OF 2
RA Smith National, Brookfield, WI 2000-2005
LAND SURVEYOR
Specialty: settled boundary disputes.
JR Engineering, Colorado Springs, CO 1998-2000
Land Surveyor
Specialty: construction staking.
United States Army 1985-1998
ACTIVE DUTY – EMT/COMBAT MEDIC (1990-1998)
ARMY RESERVES (1985-1990)
SERGEANT – Operated Medical Clinic, taught IV and First Aid
Based in Milwaukee, WI, Ft. Bliss, TX, Ft. Carson, Co and Desert Storm (six months) in Saudi Arabia. Recipient of Combat Medical Badge.
FORMAL EDUCATION
University of Wisconsin-Milwaukee, Milwaukee, WI
EXECUTIVE MBA: January, 2017 (GPA 3.74)
Cardinal Stritch University, Glendale, WI
BA – BUSINESS MANAGEMENT: 2006 (GPA 3.79)
US Army: Multiple Awards and Certifications
AFFILIATIONS
Youth Football Coach, Mentor for Struggling Youth (teach Leadership Classes and facilitate program). Black MBA Association Candidate. Feed and volunteer with the homeless. Associate Pastor at Christian Faith Fellowship Church. Conduct Marriage Seminars. Leader and Speaker at Men’s Support Group.
XXX
Contact this candidate