Erin Jamieson Brood
843-***-**** acyptm@r.postjobfree.com
SKILLS SUMMARY
US and Canadian Benefits Conflict Resolution Employee Relations
Workday: HRIS Systems Performance Management Mergers and Acquisitions
HR Policies and Procedures Corporate Wellness Benefits Administration
EXPERIENCE
Blackbaud, Inc., Charleston, South Carolina (Industry: Technology; Software)
May 2010 – Present
Benefits Analyst II, Blackbaud, Inc., Charleston, South Carolina
April 2012 – Present
US and International Human Resources experience with a background in employee relations, hiring, training, and benefits management and administration for 3000 employees. Create influential enterprise-wide strategies for managing benefits and provides programs in a cost effective manner that attract and retain top talent. Strong ability to organize, set priorities, work independently, and couple multiple projects within established deadlines.
Benefits lead during six acquisitions over the past five years.
Benefits and company leave lead for full Workday HRIS implementation.
Company leaves and benefits partner and administrator for Workday.
Manage the annual enrollment process to include benefit design changes, system changes, compliance updates, web content and communications (internal and external). Accountable for accurate and timely completion of annual enrollments for standard active plans.
Manage the benefit call center, benefit vendors and consultant relationships. Responsible for efficient and effective use of consultants and for holding vendors accountable to meaningful performance standards. Review and analyze all annual benefit renewals to determine whether services and performance standards are properly reflected. Attend vendor stewardship meetings and provide constructive feedback on vendor performance.
Manage and team lead for HR Associate
Implemented a health, mind, body and financial wellness program called Sonic Boom
Implemented and designed a benefits and retirement communication program called Alex by Jellyvision
Redesigned Canadian benefits, retirement services program and communication strategies
Develop and communicate benefits information to employees throughout the year and during open enrollment
Enforce and update employee handbook affecting benefits, and makes recommendations to management on benefits related practices and procedures
Assist with program compliance with company policies and controls and with the laws, regulations and rules issued or enforced by state, Federal and foreign regulatory authorities.
Develop, recommend and implement approved, new or modified employee benefits plans and policies.
Reconcile self-funded accounts, analyze claims, identify high dollar stop loss claims and forecast expenditures.
Manage PTO and leave policies including FMLA, STD, LTD, maternity, paternity and personal leave.
Responsible for overseeing other HR Generalist responsibilities including but not limited to: service awards, tuition reimbursement, gym reimbursement, wellness incentive program, commuter program, billing/invoices, COBRA administration, life events, payroll changes, 401k, medical, dental, vision, life and disability, EAP, manage 15+ vendors, 529 college savings plan, QDRO, new employee orientation, enforce policy, budget, HR event coordinator for volunteer activities, employee relations, terminations.
Write policies, procedures, and processes for benefits including but not limited to; PTO, dress code, tuition reimbursement, wellness subsidy, tobacco surcharge, maternity, paternity, leave of absence, sick leave, and medical leave.
Maintain and update HR information on the internal Sharepoint
Corporate Recruiter, Blackbaud, Inc., Charleston, South Carolina
May 2010 – April 2012
Developed and maintained strong relationships with candidates, hiring managers and key business partners for a leading-edge software organization. Proven ability to successfully identify and recruit world-class talent. Experience with proactive recruiting methodologies to include sourcing, networking and resume mining. Proven track record of recruiting accomplishments.
Worked closely with the recruiting team and hiring managers to understand business objectives and develop strategies to meet current and future staffing needs
Proactively utilized effective passive sourcing strategies fostering relationships with high potential candidates
Managed candidate process and acted as a candidate advocate by evaluating candidate skill level and managing the offer process
Engaged in timely and appropriate communications with all candidates, hiring managers, recruiting managers, peer recruiters, vendors and other stakeholders
Screened resumes, conducted phone and onsite interviews, effectively communicated status of candidate pipeline, compose ads and posting positions on job boards
Directly recruited potential candidates from targeted resources
Kept the recruiting process moving without interruptions or lulls in decision-making
Account Executive, AppleOne Employment, Charleston, South Carolina
June 2008 – May 2010
Responsible for developing and streamlining contacts with clients to provide qualified candidates for immediate, temporary, and long-term employment. Qualified, acquired, serviced, maintained and expanded client base; obtained job orders (temp, temp to full-time and full-time) solicited from the business community; contributed to the professional standing of AppleOne as a personnel staffing service by supplying clients and applicants with outstanding customer service and results; continually meet the needs of our clients and applicants.
Recruited, interviewed, evaluated and referenced all candidates to determine their skill level and suitability for employment and/or placement
Utilized Office Automation database to generate status reports, financial reports, and budget analysis
Conducted background investigations, including drug screening and reference verifications
Generated custom management reports to track employment costs, monitor areas in temporary usage, and customized client specified reports
COMPUTER SKILLS
HRIS: Workday, UltiPro
Microsoft: Outlook, Word, Excel, PowerPoint
EDUCATION
Elon University, Elon, North Carolina
Bachelor of Science, Major: Business Administration
Concentration: Finance and Marketing
Graduated Cum Laude
VOLUNTEER EXPERIENCE: Hope Lodge (America Cancer Society), My Sister’s House, Lowcountry Food Bank, Lowcountry Orphan Relief, Susan G. Komen, Operation Home
Carrier and Vendor relationships:
BCBS of SC, Delta Dental, Merrill Lynch, Bank of America, VSP, Discovery Benefits, Voya, Sonic Boom, Jellyvision, Aon Consulting, Gallagher Benefits, Wage Works, Sun Life (Canada), Aon Canada, CVS Caremark, Mass Mutual, Liberty Mutual, Benefitfocus