Manager General

FABIOLA MARTINEZ

***** ***** ******* ****, ********, TX 77407

H: 281-***-**** C: 281-***-**** ********@*******.***

PROFESSIONAL SUMMARY

Resourceful General Manager driven to cut company costs and boost company revenue

through innovative management techniques. Organized and diligent, with excellent

written, oral, and interpersonal communication skills. Successful in building and

motivating dynamic teams.

SKILLS

Cost Control Bilingual

Process optimization Goal attainment

Strategic planning Policy improvements

Inventory management Team leadership

Staff development Performance reviews

WORK HISTORY

KINGDOM AND WHEELS

General Manager 25757 Westheimer Pkwy, Katy Texas 77494 April 2016 - Current

Maximize efficiency of administrative processes by completing paperwork in a timely manner and

ensuring proper filing of every document.

Work with team members to increase individual performance and set realistic improvement goals.

Determine areas of improvement for costs control and initiate changes.

Reduce expenses by minimizing waste and allocating staff levels correctly.

Define employee functions and keep individuals on task.

Implement safety policies to reduce or eliminate incidents.

Facilitated a fast-paced and dynamic entrepreneurial environment.

Executed training programs.

Oversaw HR training, coaching, mentoring and staff retention.

Developed monthly reports.

STOMPING GROUNDS

General Manager Sugar land May 2014 - February 2016

Managed a staff of 45 people.

Prepared operational and salary budgets.

Facilitated a fast-paced and dynamic entrepreneurial environment.

Drove specification, scheduling, status and review processes.

Reconciled business and creative needs.

Developed strategic plans and initiatives.

Oversaw HR training, coaching, mentoring and staff retention.

Developed monthly reports.

Revised plans as needed to meet changing goals and requirements.

Increased revenue by 20%.

COACH

Operations Manager Houston March 2008 - January 2014

Evaluated employee performance, set goals, and develop improvement plans.

Promoted company at industry and trade conference.

Mentored junior team members to improve performance.

Attended industry conferences and fashion shows to maintain knowledge and network.

Solicited information from administrative staff, executive leadership, and other department managers

to make informed decisions regarding operational changes.

Customer service

Reordered inventory when it dropped below predetermined levels.

Examined merchandise to verify that it was correctly priced and display.

Hired, trained and evaluated personnel in sales and marketing.

Scheduled and led weekly store meetings for all employees.

Completed profit and loss performance reports.

Reported to the district manager regarding all store and staff issues.

References upon request

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