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Customer Service Administrative Assistant

Location:
Houston, Texas, 77072, United States
Posted:
February 07, 2017

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Resume:

Medical Administrative Assistant

Sheylan West

***** ******* *****

Houston, Texas, 77072

Email: acypsd@r.postjobfree.com

Phone: (713-***-****

Summary

Medical Administrative Assistant with extensive hands-on experience in providing administrative support complex medical groups and health clinics. Skilled in managing front office functions, including customer service, patient appointments, billing and collections, and records management. Seeking to take next carrier step in health administration with a respected organization dedicated to providing high-level care to diverse patient populations.

Strength

Honest and responsible

Good looking

Be able to give great solution

Be able to make a good relationship

good communication and interpersonal skills

Programming and Software Skills

Online Claim Submission

Medisoft

Petty Cash

Optum EHR

Medical Records

Telephone etiquette

Insurance Verification

Accounts Payable

ICD-10/ CPT

Medical Insurance

Account Receivable

Faxing & Filing

Medical Terminology

Insurance and State, Federal and Local Laws

Computer Office Package

Speed and Typing

Communication Skill

Billing and Code

Medical Terminology

Professional Experience

Wal-Mart, Houston TX

01/2011-09/2013

Cashier

Achievements:

Integrated a system that worked with available data to check credit cards for expiry at the time of punching.

Reduced waiting time for customers by providing quick services

Promoted from stocker to the position of a cashier owing to demonstration of excellent cash handling acumen brought on by substituting for the position

Responsibilities:

Scan items and ensure pricing is correct.

Greet customers and ask if they want paper or plastic.

Take customers' orders.

Deliver hot or cold food to customers.

Take coupons and scan correctly.

Dispense correct change.

Take money in the form of cash, credit card, or check

Microsoft Visual Basic, HTML, Microsoft Office, Microsoft Windows, Adobe PhotoShop and Illustrator

Dalasi's House Healthcare- Houston, TX

Medical Administrative

January 23, 2014 – PRESENT

Responsibilities:

Manager all front office activities to optimize facility work flows and patient management, and provide comprehensive administrative support clinical and office manager, including appointment management, billing and collections, office administration, and customer service.

Addressed and responded to incoming/ outgoing calls and correspondence.

Created and maintained confidential patient files, implemented HER systems to automate patient records management.

Trained new and existing staff on new computer systems and facilitated communication between clinic and system support specialists.

Submitted claims to insurance companies with attention to detail and commitment to accuracy.

Prompt Care Medical- Houston, TX

Medical Administrative

March 15- 2016/ June 1,2016

Responsibilities:

Manager all front office activities to optimize facility work flows and patient management, and provide comprehensive administrative support clinical and office manager, including appointment management, billing and collections, office administration, and customer service.

Addressed and responded to incoming/ outgoing calls and correspondence.

Created and maintained confidential patient files, implemented HER systems to automate patient records management.

Trained new and existing staff on new computer systems and facilitated communication between clinic and system support specialists.

Submitted claims to insurance companies with attention to detail and commitment to accuracy.

File insurance claims

Education

High school diploma– Penn Foster, Houston, TX 2015

Medical Administrative Assistant – Pima Medical Institute, 2015

Language Skill

Spanish; fluency- Good ( Read, Write, Speak).

English ; fluency- Good (Read, Write, Speak).



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