Customer Service Administrative Assistant
Resume:
Medical Administrative Assistant
Sheylan West
Houston, Texas, 77072
Email: ***********@*****.**
Phone: (713-***-****
Summary
Medical Administrative Assistant with extensive hands-on experience in providing administrative support complex medical groups and health clinics. Skilled in managing front office functions, including customer service, patient appointments, billing and collections, and records management. Seeking to take next carrier step in health administration with a respected organization dedicated to providing high-level care to diverse patient populations.
Strength
Honest and responsible
Good looking
Be able to give great solution
Be able to make a good relationship
good communication and interpersonal skills
Programming and Software Skills
Online Claim Submission
Medisoft
Petty Cash
Optum EHR
Medical Records
Telephone etiquette
Insurance Verification
Accounts Payable
ICD-10/ CPT
Medical Insurance
Account Receivable
Faxing & Filing
Medical Terminology
Insurance and State, Federal and Local Laws
Computer Office Package
Speed and Typing
Communication Skill
Billing and Code
Medical Terminology
Professional Experience
Wal-Mart, Houston TX
01/2011-09/2013
Cashier
Achievements:
Integrated a system that worked with available data to check credit cards for expiry at the time of punching.
Reduced waiting time for customers by providing quick services
Promoted from stocker to the position of a cashier owing to demonstration of excellent cash handling acumen brought on by substituting for the position
Responsibilities:
Scan items and ensure pricing is correct.
Greet customers and ask if they want paper or plastic.
Take customers' orders.
Deliver hot or cold food to customers.
Take coupons and scan correctly.
Dispense correct change.
Take money in the form of cash, credit card, or check
Microsoft Visual Basic, HTML, Microsoft Office, Microsoft Windows, Adobe PhotoShop and Illustrator
Dalasi's House Healthcare- Houston, TX
Medical Administrative
January 23, 2014 – PRESENT
Responsibilities:
Manager all front office activities to optimize facility work flows and patient management, and provide comprehensive administrative support clinical and office manager, including appointment management, billing and collections, office administration, and customer service.
Addressed and responded to incoming/ outgoing calls and correspondence.
Created and maintained confidential patient files, implemented HER systems to automate patient records management.
Trained new and existing staff on new computer systems and facilitated communication between clinic and system support specialists.
Submitted claims to insurance companies with attention to detail and commitment to accuracy.
Prompt Care Medical- Houston, TX
Medical Administrative
March 15- 2016/ June 1,2016
Responsibilities:
Manager all front office activities to optimize facility work flows and patient management, and provide comprehensive administrative support clinical and office manager, including appointment management, billing and collections, office administration, and customer service.
Addressed and responded to incoming/ outgoing calls and correspondence.
Created and maintained confidential patient files, implemented HER systems to automate patient records management.
Trained new and existing staff on new computer systems and facilitated communication between clinic and system support specialists.
Submitted claims to insurance companies with attention to detail and commitment to accuracy.
File insurance claims
Education
High school diploma– Penn Foster, Houston, TX 2015
Medical Administrative Assistant – Pima Medical Institute, 2015
Language Skill
Spanish; fluency- Good ( Read, Write, Speak).
English ; fluency- Good (Read, Write, Speak).
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