R. Doug Laven
General Manager - NorCon Ltd
Burlington, KY
*******@***.*** - 859-***-****
Warehouse Operations Manager with 25+ years experience in managing 100+ groups, 24/7 distribution operations. Experienced with WMS, AS400, JD Edwards, RF, ERP, MS Office Products, and have done 5 warehouse start-ups.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
WORK EXPERIENCE
General Manager
NorCon Ltd - March 2011 to Present
Managing a warehouse team serving distribution centers in the USA and Canada.
Team received a Gold award in 2015.
Acts as liaison between customers, vendors and carriers.
Setup RF scanning system.
Started a 5S program for the warehouse.
Directly oversees all logistics scheduling for inbound and outbound transportation.
Developed and trained Managers, dock workers, truck drivers and office personnel.
Created a safe work environment that lead to no accidents in 2012 thru 2016.
Maintain the security of the warehouse.
Reviews KPI reports and directs the resolution of operational and customer service problems to ensure minimum costs and prevent operational delays.
Developed, implemented and directs; safety & security, equipment preventative maintenance programs, and facility building/grounds maintenance programs Distribution Manager
Smyth Parts Plus - Cincinnati, OH - April 2010 to March 2011 Managing 100,000sqft pick-pack retail distribution center with over 200,000 sku.
Re-Organized all areas of the warehouses and created a location system to enable parts pullers to locate items faster.
Discovered thousands of barcodes that were incorrectly setup and had them corrected.
Conducted monthly and yearly inventory cycle counts.
Managing multiple shifts on a seven day work schedule.
Maintain the security of the warehouse.
Created new KPI improvement practices to hold workers accountable.
Manages the implementation and maintenance of government regulations such as OHSA, EPA, DOT, Hazardous materials transportation and codes. As they apply to the warehouse, delivery, buildings and grounds.
Developed and mentored supervisors, warehouse workers and truck drivers.
Dispatched and ensured truck drivers did their daily inspections, maintenance and created logs.
Responsibilities include training employees, hiring/firing, inventory, addressing complaints and resolving issues.
Warehouse Manager
Werner Company - 1989 to 2008
Managing 2 business unit's with two shifts in a 520,000 square foot distribution center and a 20,000 square foot parts fulfillment center.
Was the contact person for MFG. suppliers coming in from China, Mexico and United States. Ensured quality control inspections were done on all incoming products.
Ordered and transferred parts from other sources and moved to the Mexico plant or use them for rework production at the Kentucky plant.
In charge of all production work such as assembly, knitting, repackaging and rework.
Work on international project management teams.
Was on the Budget/P&L team.
Duties included KPI's, distribution standard operating procedures, warehousing layout, maintenance, hr issues, and inventory control.
Help setup a AS400/JDE/WMS/RF scanner automated operating system.
Acted as liaison between the distribution center and 18 satellite warehouses.
Developed and mentor a group of eight supervisors and up to 100+ employees.
Oversaw all product holds, damage returns, shipping tests, returns, cycle counts and production done at this facility.
Work with the VP and Director of Engineering to ensure quality control was at ISO14000 and ISO9001 standards.
Also interacted with IT, accounting and sales departments. EDUCATION
AAS in Marketing/Management
Normandale Community College - Bloomington, MN
US Army Noncommissioned Officers Academy Graduate
SKILLS
Microsoft Office (10+ years), Jd Edwards (7 years), WMS (7 years) LINKS
https://www.linkedin.com/in/douglaven
MILITARY SERVICE
Service Country: US
Branch: US Army
Rank: Sergeant
AWARDS
World Record Holder
1985
Fishing Hall of Fame
Brook Trout
BI Gold Supplier Award
1999
NS Gold Consolidator Award
2015
NS Silver Consolidator Award
2014
NS Silver Consolidator Award
2013
NS Silver Consolidator Award
2012
NS Silver Consolidator Award
2011
CERTIFICATIONS/LICENSES
Forklift Certified
PUBLICATIONS
Dayton Ghosts
2009