Manmeet Sandhu

** ******** *****, ********, *******, L6X 0X8

Tel: 416-***-**** E-mail: acypqg@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Self-motivated and solutions-oriented professional with 10 years of progressive experience in administration; including, procurement, financial reporting and analysis, expenditure monitoring, filing and budget preparation.

Exceptional communication and presentation skills with experience in preparing notes, presentations, training material and summary reports for management.

Advanced knowledge of Microsoft Office applications (Outlook, Word, Excel, Internet Explorer and PowerPoint) and Google Chrome; advanced proficiency in Adobe and MS Project with some experience using Visio. Working knowledge of Domino Tiles and WordPress for updating and maintaining divisional documents.

Daily use and familiarity with Provincial Government based software programs, such as: OCMS, WIN, IFIS and CMS.

PROFESSIONAL EXPERIENCE

Administrative Coordinator August 2015 – Current

Ministry of Government & Consumer Services, Pay & Benefits Business Solutions Branch (PBBSB), Toronto

Provide project and administrative support to Director of branch and to the managers of the Project and Change Management teams. Responsibilities include: administration, financial and coordination advice to team and management on issues through sound administrative planning, monitoring, and reporting.

Provide executive and administrative support to the Project Management Team as well as the Change Management team of the PBBSB and also the Director of the entire branch (including calendar and meeting management);

Financial administration (e.g. budget expenditure reporting, payment of bills, expense tracking and purchase administration); Prepare financial reports and investigate anomalies to determine cause and extent of error required follow-up and corrections (if necessary), to ensure that all payments follow appropriate directives;

Show sound advice and discretion when dealing with various communications at confidential levels;

Assist the team with SharePoint database drive (adding, updating and removing files for the entire branch to access);

Update the relevant websites with new or existing data using either Domino Tiles or WordPress;

Organize team and branch meetings.

Central Services Coordinator March 2015 – August 2015

Ministry of Labour (MOL), Office of the Worker Advisor (OWA), Toronto, ON

Provided project and administrative support in a highly emotive and confidential sector. Responsibilities included: administration, financial and coordination advice to team and management on issues through sound administrative planning, monitoring, and reporting.

Provide executive and administrative support to the Central Client Services Unit as well as the Occupational Health and Safety Reprisals Unit of the OWA.

Financial administration (e.g. budget expenditure reporting, payment of bills, expense tracking and purchase administration); Prepares financial reports and investigate anomalies to determine cause and extent of error required follow-up and corrections (if necessary);

Provide forecasting and budgeting for two offices and produce accurate reports to senior management, bring forward upcoming issues and find solutions by consulting senior financial authorities of the ministry. Work with management on budget preparation and forecasting exercises for various reports

Ensuring Job Competition assistance within the organization. This includes, setting up interviews, arranging French testing, all testing requirements completed as needed, form completion (including HR forms) for new hires, which is to be filed and submitted.

Ensure that the procurement process runs smoothly for the office; which includes smaller item, such as stationery, and larger ones, such as furniture.

Responsible for asset management, including movable assets (e.g. furniture, telephone and internet and PC’s), ensuring unnecessary expenditure of new or key assets.

Administrative Assistant December 2014 – March 2015

Ministry of Labour (MOL), Information Management (IM) & Freedom of Information Office (FOI), Internal Administration Services Division (IASD), Toronto, ON

Provide administration, financial and coordination advice to team and management on issues through sound administrative planning, monitoring, and reporting. Review, interpret and communicate FIPPA policies, directives and divisional reporting expenditure estimates process and other initiatives.

Provide executive and administrative support to the Information Management Office as well as the Freedom of Information and Privacy Office of the Ministry of Labour. Provide guidance on Recorded Information Management issues such as relevant policies and procedures, directing Ministry staff to guidelines and necessary forms held on the Ministry`s Information Management intranet site including appropriate records retention schedules, destruction approval forms, necessary transfer lists forms, RIM policies and procedures; reviewing of initial destruction notices for Manager`s final approval; establishing the distribution of Records Centre documentation on Ministry records holdings to relevant program areas

Assist with program delivery in the FOI and Privacy office by conducting duties such as responding to Freedom of Information (FOI) questions from the public and Ministry staff, generate and produce reports from the Occupational Health and Safety Act database in response to FOI requests related to purchases of a company or a property, providing compliance check and due diligence reports

Provide word processing/computing services for a variety of materials such as statistical analysis, planning documents, charts, letters, memoranda, reports, spreadsheets, meeting notes/minutes, and presentations, based on hand-written drafts or electronic copy. Use fully programmable features to merge, format, index, create covers and borders, etc. Proof-read to ensure appropriate format and layout, accuracy of grammar, spelling and punctuation.

Process high volume Freedom of Information and Privacy access requests from various stakeholders, including different level of government, law offices, general public while ensuring sensitive time lines are met.

Escalate and follow up on contentious and sensitive issues with the ministry’s program areas. Initiate necessary meetings and discussion in order to find appropriate and accurate response to upcoming issues.

Handle sensitive privacy and freedom of information inquiries while interpreting legislation and information available to a diverse client group.

Provide forecasting and budgeting for two offices and produce accurate reports to senior management, bring forward upcoming issues and find solutions by consulting senior financial authorities of the ministry. Work with management on budget preparation and forecasting exercises for various reports

Maintain and gather human resources information for the staff, produce variety of human resources letters and documents such as WEAR forms, hiring contracts, etc. Follow up on staff merits and advise management accordingly.

Volunteer as the Events Coordinator for 2014 Federated Health charities for the Ministry of labour; organize and manage variety of fund raising events for the campaign and exceeded expectations.

Provide calendar and scheduling support for the Manager of IM and FOI.

Reviewed, interpreted and communicated complex technical FIPPA information to diverse audiences, consulted and worked collaboratively with external clients to resolve issues in a timely and efficient manner.

Administrative Assistant May 2013 – December 2014

Ministry of Labour (MOL), Agency Relations Unit (ARU), Internal Administration Services Division (IASD), Toronto, ON

Provide administration, financial and coordination advice to senior management on issues through sound administrative planning, monitoring, and reporting. Review, interpret and communicate corporate policies, directives and central agency reporting requirements to support the ministry’s OIC process, expenditure estimates process and other key initiatives.

Led the Order in Council (OIC) appointment/re-appointment process for several diverse agencies including the Workplace Safety and Insurance Board and the Workplace Safety and Insurance Appeals Tribunal. flow to ensure material is processed completely and within tight timelines (which including tracking, spelling/grammar and correct standards/format);

Financial administration (e.g. budget expenditure reporting, payment of bills, expense tracking and purchase administration); Prepares financial reports and investigate anomalies to determine cause and extent of error required follow-up and corrections (if necessary);

Performed monthly and bi-weekly Financial Reconciliation to ensure accuracy of system data through identifying and reporting significant variances and financial concerns and recommending corrective action as required;

Assisted with required research for confidential human resource matters related to OIC appointments by liaising, providing or reading documents and/or responding to requests for information from Agencies (e.g. WSIB & WSIAT), Public Appointments Secretariat, Ministry of Government Services or Legal Services Branch;

Reviewed, interpreted and communicated complex technical financial information to diverse audiences, consulted and worked collaboratively with central agency analysts to resolve reporting and financial issues in a timely and efficient manner.

Demonstrated sound financial planning skills by managing and analyzing large volumes of financial information; developed accurate forecasts and budget guidance and customer service to clients.

Strengthened stakeholder relations in the branch by proactively communicating information requests, seeking their input, negotiating timelines, providing status updates and promptly following up on issues.

Consulted with agency areas and other ministries to update program details and financial information ensuring the integrity and validity of all information, successfully meeting the ministry’s internal and external financial reporting requirements.

Acquired quotes from approved vendor lists for large purchases and make said purchase. Also made one-time and regular purchases and make sure all tabled purchases have gone through and follow-up if any discrepancies.

Have interpreted, applied and communicated responses to public enquiries or questions regarding specific questions addressed to the Minister’s Office (MO) around process within Agencies, which enabled the MO to operate and respond appropriately; this while using Online Correspondence Management System, to correspond within different departments within the Ministry.

Provide calendar and scheduling support for the Manager of ARU and Director of IASD.

Administrative Assistant September 2012 – May 2013

Ministry of Labour (MOL), Radiation Protection Services, Operations Division, Toronto, ON

Provided project and administrative support in a highly technical and confidential sector. Responsibilities included: logging and tracking of applications, responding to public inquiries, document control, and issues coordination.

Tracked monthly budget expenditure (which includes tracking, reports and summaries for Manger/and Director), to ensure costs were kept within budget;

Responsible for supporting Senior Management and project staff with tasks, such as: meeting coordination, material preparation, minute taking, database and records management, and document support

Worked with external agencies, such as the Ministry of the Environment, to arrange collection of samples for testing, ensuring the

Managed day to day operations including: purchasing and procurement, p-card reconciliation, business expense processing, IT support, and coordinating supplies and service requests

Managed financial operations including: preparing budgets and monthly forecasts, monitoring budget expenditures, processing invoices and travel claims, and writing financial reports. Purchasing including procurement and contract management support;

Responded and gave responses to inquiries from public, regarding legislation and technical drawings;

Maintained training records and human resources files, to ensure correct safekeeping of accessibility of files.

Project Administrator May 2011 – September2012

Givingallday.com, Toronto, ON

Community Investment Coordinator November 2007 – March 2011

United Way of Peel Region, Community Investment Team, Mississauga, ON

Office Manager January 2007 – November 2007

Toronto East Counselling and Support Services, Toronto, ON

Administrative Lead October 2002 – September 2006

Children and Parents Empowered Project/Kinara Child in Need Team – Royal Borough of Greenwich, UK

EDUCATION & PROFESSIONAL DEVELOPMENT

Diploma in Business Administration, Lewisham College (London, UK)

Certificate in Higher Education (Business Information Technology). London Guildhall University (London, UK)

Information and Security Classification training (based on FIPPA legislation)

Standard First Aid (Expiry July 2016)

Targeted AED Site Responder (Expiry July 2016)

Adult, Infant & Child CPR

iExpenses Essentials (2013)

IFIS Essentials – Overview (2013)

Financial Management Foundations (2014)

Outcomes Measurement – Centre for Community Based Research

Diversity Awareness (Train the Trainer) training

VOLUNTEER EXPERIENCE

Community Trainer Peel District School Board March 2010 – September 2012

Devised presentation and led educational session for social workers, teachers and head teacher around cultural competency within specific ethnic groups within the Peel Region.

Canvasser Coordinator Federated Health Charitable Campaign January 2014 – August 2014

Recruited and trained volunteer ambassadors to run a successful charitable campaign within the Ministry of Labour.

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