Darlene Cooper
Edmonton, AB T5E 4A2
Tel: 780/475-0345
Cell: 780/288-7999
E-mail: ********@*****.***
February 7, 2017
Concord Consulting Corporation
Attention: Human Resources
I am interested in the Administrative Assistant position at Concord Consulting Corporation, as seen on the Concord Consulting webpage February 7, 2017.
As a dedicated and flexible individual, I have several years of transferable experience, and have worked as the Administrative Assistant/Receptionist for Gemini Corporation as well as the Administrative Assistant/Receptionist for Ledcor Group of Companies.
Following are some of the skills that I can offer your company:
sAdministrative Support – Daily time entry for field employees, reporting and investigating pay discrepancies. Office Supply orders, booking meetings, catering
and hotels. Organizing and planning staff functions.
sComputer Skills - Proficiency in Word, Excel, PowerPoint and Outlook.
sCustomer Service/Problem Solving - Recognized for Great Customer Service while assisting co-workers and clients with enquiries. Recipient of the Premier’s Award of Excellence (recognizes superior client service and business excellence practices).
sAdaptability - Keeping up with current process changes in the department and any changes within the Company.
In addition to the above, I have excellent time management abilities, strong organizational skills and proficiency in typing/data entry. I do firmly believe being able to enjoy your job and laugh every day is a definite bonus.
Thank you for your consideration and I look forward to meeting with you to discuss further how my qualifications can be an asset to Concord Consulting.
I can be reached at 780-***-**** or 780-***-****.
Sincerely,
Darlene Cooper
Darlene Cooper
Tel: 780/475-0345
Cell: 780/288-7999
E-mail: ********@*****.***
Highlights of Qualifications
sEffective communication skills in expression, clarity and detail, both oral and written.
sAptitude for instruction and motivation, to provide understanding and knowledge in a positive manner.
sAble to empathize with individuals to establish strong working relationships.
sAbility to work independently or as a team player.
sRecipient of 2003/2004 Premier’s Award of Excellence (recognizes superior client service and business excellence practices) for the Natural Gas Rebate Program.
sProficient in Microsoft suite of products and customized databases.
sDependable, loyal, general office support with over 15 years of transferable experience.
sExcellent communication and time management skills.
sCo-ordination and planning of Social Events (8 years).
Relevant Professional Experience
sAdministrative Assistant/Receptionist for Gemini Corporation Fort Saskatchewan Branch.
Employment History
Gemini Corporation, Fort Saskatchewan, AB
Reception/Administration November 2013 – November 2016
Ledcor Group of Companies, Edmonton, AB
Receptionist/Administration March 2010 – November 2013
Landlink Consulting, Edmonton, AB
Administrative Assistant May 2004 – March 2010
Education/Training
sNumerous Employee/Customer Relation Workshops
- Introduction to Service Quality
- Achieving Extraordinary Customer Relations
- Working With Others
- Strategies for Effective Listening
- Enhancing Customer Service
- Personal Change Workshop
- Insights
- Communicating with Impact
- High Impact Feedback and Listening
sVarious Gemini and Landlink In-House Systems
- Visions
- Natural Gas Rebate Program 6.7.1
- Disaster Recovery Program System
sGrade 12 General Diploma