DANIEL J. TUER
**** ****** ***. *******, ** *****
*******@*****.***
www.linkedin.com/pub/daniel-tuer/33/a38/563
MANAGEMENT PROFESSIONAL
OBJECTIVE: Seeking a position where I can utilize my 20 years of management experience in operations, scheduling and customer service, and demonstrated track record of increased proficiency and customer satisfaction. Enjoy helping others to perform their jobs better and for consumers to have a fuller experience.
ACADEMIC CREDENTIALS:
BS in Business Management Anderson University 1994
MBA program - currently attending Keller School of Management
STRENGTHS AND ACCOMPLISHMENTS:
Customer driven manager and resourceful problem solver able to quickly identify and resolve potential issues to increase profits and grow customer satisfaction.
Developed a business strategy that increased revenues from $10,000 to $250,000 in 16 months.
Collaborated with top management to develop and implement methods to better estimate jobs by 10%, which also allowed us to efficiently schedule employees and track inventory reducing overtime by 50%
Worked on a cross functional team to safely launch new products resulting in two perfect launches with zero defects.
CAREER HISTORY:
TRANSPORTATION SPECIALIST
Horizon Transport, Wakarusa, IN July 2016 – Current
Deliver new trucks from the manufacturer to the end customer across the United States and Canada. Responsible for paperwork and maintaining log book. Proven record of honesty and on time delivery.
TRANSPORTATION SPECIALIST
Pinnacle Driveaway, Inc., Elkhart, IN May 2015 – February 2016
Deliver new trucks from the manufacturer to the end customer across the United States and Canada. Responsible for paperwork and maintaining log book. Proven record of honesty and on time delivery.
DRIVER (temporary)
ABC Carriers, LLC, Ft. Wayne, IN August 2014 – May 2015
Deliver expedited shipments across the US. Maintain paperwork/driver logs. Interact with Shipping and Receiving depts.
PRODUCTION & WAREHOUSE SUPERVISOR
Gopher News Company, Minneapolis, MN January 2013 – January 2014
Oversaw QC, workforce deployment of 30 employees and shipping/receiving. Responsible for the safety and security of the warehouse and our employees.
ATTRACTIONS HOST
Epcot at Walt Disney World, Orlando, FL May 2012 – September 2012
Made guests feel welcomed and feel transported to another place where they can forget their problems and enjoy themselves to the fullest. Worked in multiple parks doing various jobs.
SERVICE WRITER / ASSISTANT MANAGER
Tires Plus, Hudson, WI August 2011 – January 2012
Responsible for providing the customers with a enjoyable experience while directing the staff to perform tasks safely, correctly and efficiently. Wrote service orders and then followed up with customers on estimates for future work.
MANAGER (Social Enterprises)
Aspire Indiana, Anderson IN February 2009 – October 2010
Complete responsibility for the entire social enterprise program. Ran two small businesses (vending & housekeeping). Responsibilities included P&L, HR Functions, Sales, Supply Chain Management.
LEAD SUPERVISOR
Visteon Corporation, Indianapolis, IN July 2003 – November 2008
Managed several departments for this global automotive parts supply company. Responsible for up to 70 employees. Responsible for production scheduling, inventory management, training and lean management cells. Assumed superintendent responsibilities when needed and visited customer plants to resolve issues.
SUPERVISOR
Delphi, Anderson, IN September 2002 – June 2003
Oversaw 4 different departments. Responsibilities included scheduling, training, inventory control and managing 40 employees in a lean manufacturing environment.
GENERAL MANAGER
Kir-Tac, Inc. (Taco Bell), Noblesville, IN January 2002 – July 2002
Responsible for all store/restaurant operations. Responsibilities included scheduling, training, safety, inventory control and great customer service.
CUSTOMER SERVICE / TRAFFIC MANAGER
Witt Galvanizing, Muncie, IN June 1998 – October 2001
Responsible for the Shipping/Receiving Departments - a multiple building operation with 3 shifts. Responsible for scheduling work, training, inventory, customer billing, quotes and resolving customer disputes.
COMMUNITY SERVICE:
Cub Scouts (2004-2010) served in den leader and committee chair positions.
Babe Ruth Baseball Manager (Middletown, IN, 2010)
Assistant Varsity Basketball Coach (Anderson, IN 2010)
Indiana High School Athletic Association, sports official (football, basketball, soccer, baseball 1991- 2010)