Field Service Engineer

**** ********* **** ********, ******* *****

Phone: 770-***-**** E-MAIL: ******.*.******@*****.***

Marcus Percell Greene

SUMMARY OF QUALIFICATION

Dynamic, OEM certified, focused professional with a demonstrated ability in servicing diagnostic imaging as well transportation security equipment of all types across the United States. Articulate communicator in fast paced hospital, clinical and high risk environments while maintaining focus on customer/stakeholder uptime and relationships. Adept at time management, accustom to SR’s, expense reports, weekly to annual preventative maintenance, radiation survey forms and extensive travel. Familiar with the UNIX and Windows OS. Familiar with computer hardware and software upgrades, replacement and repair. Comfortable with DICOM/MUX and basic to advanced computer networking. SUMMARY OF CERTIFICATIONS*/HANDS ON EXPERIENCE

HOLOGIC Insight, Insight FD*

HOLOGIC Selenia*, Dimensions*

HOLOGIC Discovery*

PHILIPS Super 80 CP

OSHA*

HIPPA*

HOLOGIC Affirm Breast Biopsy*

DICOM*

GE Light speed CT

CTX 9000, 9800

HIS/RIS*

MUX

GE OEC 9800

GE AMX 4

HOLOGIC Secure Exchange*,Cenova*

HOLOGIC Image Checker*

PROFESSIONAL EXPERIENCE

Jan. 2017 – Present Safran Morpho

Field Service Technician I

Perform Field Service on Transportation Security Equipment. Level 1 National Security Clearance. Primarily serviced the CTX 9000, 9800, and the MUX. Sept. 2015 – Sept. 2016 Hologic

Field Service Engineer I

Traveled the U.S. working with field engineer teams to maximize customer uptime and service medical capital. Worked primarily in the high volume areas of Los Angeles, California and New York City, New York.

July 2015 – Sept. 2015 Piedmont Healthcare of Atlanta Diagnostic Imaging Team Member Intern/Volunteer

Worked with the Diagnostic Imaging Team on all major imaging modalities. To include portables, CT, C-Arms, MRI, Ultrasound, and Fluoro. March 2015 – July 2015 R and F Imaging

Field Service Engineer

Performed Installs, uninstalls, and preventative maintenance across Georgia under the instruction of Senior Field Service Engineers.

Jan. 2013 – May 2013 Philips Healthcare Internship Observed customer call center workflow and escalation mitigation for all imaging modalities. Jan. 2012 – Sept. 2015 Chattahoochee Technical College Electronic and Computer Engineering Technology Teaching Assistant Created curriculum and assisted students in the following courses: Imaging and Biomedical Instrumentation 1-2, Java, C, Digital Fundamentals 1-2, Circuit Analysis 1-2, Networking fundamentals, Electronics Fundamentals 1-2, Biomedical Instrumentation 1-2.

EDUCATION

Dec. 2011 – Dec. 2013 Chattahoochee Technical College Associates in Electronics and Computer Engineering Technology Specialization in Biomedical Instrumentation

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