Microsoft Office Service

Vashone D. Hendrickson

*** * **** ******, ********, NY 11236 * Phone: 917-***-***** email: ********@*****.***

PERSONAL PROFILE

Experienced Human Service professional that is highly skilled with a diverse range of experiences in service to youths. Possess outstanding communication and interpersonal skills. An individual that easily interacts with individuals at all levels. With over ten years of professional work history and education, would be an asset to any environment. If given the opportunity, an excellent problem solver that works independently and as part of a team.

PROFESSIONAL EXPERIENCE

Elmcor Youth and Adult Activities Corona, NY 2006-Present

Prevention Supervisor

Supervise a team of five youth prevention counselors

Establish work schedules, trainings, and assign work to staff members

Coordinate activities between departments, such as recreational and educational activities

Provide crisis intervention to students when difficult situations occur at schools.

Confer with parents or guardians, teachers, administrators, and other professionals to discuss children's progress, resolve behavioral, academic, and other problems, and to determine priorities for students and their resource needs.

Prepare students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks.

Youth Prevention Counselor 2004-2006

Interviewed clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.

Served as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty.

Consulted with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.

Counseled individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.

Administrative/Teacher’s Assistant 2002-2004

Answered telephones, directed calls and took messages.

Compiled, copied and filled office documents.

Operated office machinery including fax, scanner and performed other assigned duties.

Provided recreational and educational activities to all the children and youths

SKILLS

Type 40wpm, Microsoft Office XP, Copy, Fax, GroupWise, & Vista, Outlook

EDUCATION

Outreach Training Institute Brooklyn, NY 2003-2004

Certified Alcohol and Substance Abuse Counselor Trainee

Borough of Manhattan Community College New York, NY 1996-1997

Major: Sociology

Minor: Psychology

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