Brenda M. Billingslea
Riverdale, GA ***** 404-***-****
www.linkedin.com/in/brendabillingslea ******.***********@*****.***
It Security Analyst
Nurture a Culture of Compliance
Leverage in-depth knowledge of regulatory standards, risk and compliance control and hands-on experience with security and architecture of infrastructure systems to nurture a culture of compliance and access control.
Proactive with a logical approach to challenges. Detail oriented and team oriented, performing effectively in fast paced, high pressure working environments. Proven ability to stay motivated, and to motivate, ensuring even the tightest deadlines are met. Focused on quality and efficiency.
Core Competencies:
Technical Documentation Process Improvement Analysis
Technical Skills
Platforms:
Microsoft Windows, Active Directory, zOS, VM/370
Tools:
MS Word, MS Excel, MS PowerPoint, MS Access, and MS Outlook, Remedy, ISHOP, IBM Tools (ITIM, URT), HP Service Manager, IBM RACF Security product, CA-ACF2 Security product, OpenOffice Tools, Lotus Notes, NC-SYNCOM, SOFTWARE AG Natural Security,
Professional Experience
Kaiser Permanente, Atlanta, GA Jan 2016 – Dec 2016
Identify and Access Management
Performed ID Administration by creating and maintaining end-user, system, application account ID's and security profiles; controlling, monitoring, and maintaining access to mainframe environments while meeting published service level agreements.
IBM, Atlanta, GA 2006 – 2015
Security and Compliance Specialist
Prepared compliance reports by collecting, analyzing, and summarizing information. Analyze and oversee that corrective actions are performed. Participated as lead administrator for internal KCO audits, customer SAS70 audits and customer SOX audits. Provide second level support to ID Administration provisioning team for account id creation and maintenance.
Assigned to multiple accounts and managed them to completion by focusing on details, providing extensive communication and leveraging security and compliance knowledge.
Executed employment verification, continued business need, or privilege revalidation adhering with account contracted schedule. Executed quarterly privilege access reviews ensuring that all privilege access granted within the account defined process.
Brenda M. Billingslea ******.***********@*****.*** Page Two
Safeguarded business information assets within customer’s environment by reviewing security compliance control documentation.
Ensured key security control objectives were maintained by performing periodic access validations.
Gathered data for analysis and defined, implemented and enforced (logical access) security controls by coordinating support teams and working with internal and external resources resulting in the successfully internal and external audit reviews.
DELTA TECHNOLOGY, DELTA AIR LINES, INC., Atlanta, GA 1995 – 2006
Security Analyst / ID Administrator
Performed ID Administration by creating and maintaining end-user, system, application account ID's and security profiles; controlling, monitoring, and maintaining access to multi-platform environments, products, facilities, and corporate data. Identified and resolved moderately complex or sensitive customer problems, issues, and assisted support teams on more complex technical issues. Established and maintained good working relationships with support teams and customers while understanding customer’s business needs.
Maintained security compliance by controlling access to user id, resource and access rules databases for both IBM’s OS and VM systems using RACF, TSO/ISPF and CONSUL utility tools, Natural database using SOFTWARE AG Natural Security tool and within Windows Active Directory, Microsoft Exchange using Windows tools.
Participated in successful Sarbanes Oxley and PCI (Payment Card Industry) audit review as Lead administrator for ID administration team providing key documentation and evidence of properly approved requests for restricted access.
Participated as Subject Matter Expert for ID Administration team on various projects involving Technical Operations, In-flight Services and Flight Operations divisions of Delta Air Lines providing guidance based on security controls that ensured security compliance was maintained.
Created and implemented departmental security policy documentation along with training material used by Delta Air Lines Technology Help desk personnel to troubleshoot incoming user call issues which reduced calls transferred to second level support.
Conducted training classes for Delta Air Lines Technology Security administrative team and Help desk personnel that increased productivity.
Additional Relevant Experience
DELTA AIR LINES, INC., Atlanta, GA 1984 - 1995
Security Administrator
Technical Clerk
Education
Associate of Applied Science (AS), Southern Union Community College, Wadley, AL
Associate of Science (AS), Southern Union Community College, Wadley, A