customer service, cashier, and manager
Resume:
Starisha Austin
Cleveland, Ohio 44102
C: 216-***-****
*********@*****.***
Summary
Customer service Representative who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Highlights
Cash handling accuracy
Mathematical aptitude
Organized
Time management
Detail-oriented
Excellent multi-tasker
Accomplishments
Routinely helped as many as 100 customers each day in a high-volume environment.
Experience
May 2016- Feb 2017 Housekeeper
Hyatt Place- Lyndhurst, OH
Offered exceptional customer service to differentiate and promote the company brand
April 2015- May 2016 Housekeeper
Residence Inn Marriott- Middleburg Hts, OH
Offered exceptional customer service to differentiate and promote the company brand
Feb 2014- Feb 2015 Manager
Deal’s- Cleveland, OH
Answered customers’ questions and addressed problems and complaints in person and via phone.
Opened and closed the store, which included inventory, counting cash drawers and making bank deposits.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Processed shipments and maintained organized stock shelves.
Feb 2011- Jan 2014 Manager
Family Dollar- Cleveland, OH
Answered customers’ questions and addressed problems and complaints in person and via phone.
Opened and closed the store, which included inventory, counting cash drawers and making bank deposits.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Processed shipments and maintained organized stock shelves.
EDUCATION:
Bryant & Stratton College Cleveland, Ohio
Major: Medical Assistant
Graduation Date: April 2010
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