Clerk / Costumer Services

Claudia Monge

Administrative Assistant

Mechanicsville, MD 20659

*****.*******@*****.*** - 240-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Administrative Assistant

QUALITY BUILDING MAINTENANCE - Washington, DC - January 2013 to 2017 Trained and experienced in all aspects of administrative management. Employs strict attention to detail and astute planning skills to optimize office productivity and meet or exceed scheduling requirements.

● Embrace all clients and visitors, ensuring that they received outstanding first impression of the company.

● Efficiently handled more than 60 employee records utilizing Microsoft Word and Excel.

● Take charge of hiring new employees; coordinating security clearances; filing company bills; and arranging meetings from vendors.

● Preside over safety training to new and current employees as well as process timesheets, payroll, absences, and leaves.

● Promptly address all building maintenance trouble calls and requests.

● Prioritized and handled multiple tasks while meeting established deadlines. M.D DERMATOLOGY SPECIALIST

DR. DANIEL KESSEL, M.D - Hamilton, NJ - 2008 to 2013 Medical Assistant: Superbly coordinated and prepared patients for examination and treatments. Expert knowledge of office management, programs and procedures.

● Displayed interpersonal skills in greeting patients and visitors upon entering the establishment.

● Efficiently documented patient medical history as well as prepared laboratory specimens and patients for their medical procedures.

● Held responsibility in verifying insurance paperwork, sterilizing surgical equipment, and filing patient records.

● Consistently praised for efficient handling of administrative duties that allowed doctors and nursing staff to focus on the health concern of their patients. Loan Processor

USA PATRIOT MORTGAGE - Springfield, VA - 2006 to 2008 Expeditiously processed loans, including reviewing application documents for completion and accuracy. Observed strict adherence to company policies, underwriting guideline, and lending-program requirements.

• Ensured exceptional client experience by overseeing loan process from origination through closing.

• Evaluated credit worthiness by processing loan applications and documentation within specified limits.

• Maintained active communication with various financial institutes regarding loan approvals.

• Assessed customer needs, explored all options and introduced different types of loans. EDUCATION

Course

TRINITY COLLEGE - Washington, DC

2001

Certification in Additional Skills

TECHNICAL SCHOOL JOB CORPS CENTER - Pittsburgh, PA

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