TAUSIF KHAN

Talent ● Persistence ● Dependability ● The Unexpected Extra

Phone: 954-***-**** 4344 NW 67th Way ● Coral Springs, FL 33067 acypf5@r.postjobfree.com

Results oriented IT professional with a wide array of knowledge and problem solving abilities to meet and exceed the current needs and future expectations of business

Areas of Experience and Certifications

● OS Administration (Win2K/XP/Vista/7/Linux) ● Programming (VB .net, Java, C/C++, C# .net)

● Scripting (AutoIt,VBScript,Shell Script,Batch,Python) ● Web (HTML, JavaScript, jQuery, ColdFusion, PHP, ASP.NET)

● Databases (SQL Server, Postgres, Access, SQLite) ● Networking (TCP/IP, Routers, Switches, Cabling)

Professional Experience

ORGANIC ONLINE MEDIA SOLUTIONS, INC Nov 2013 – Present

ColdFusion, .NET, Python, SQL and SSRS Developer

● Create, modify, and maintain ColdFusion web applications, web services, and components (CFC’s)

● Create, modify, and maintain SQL stored procedures, functions, and triggers, occasionally fine-tuning query performance using various tools (i.e. actual and/or estimated execution plans)

● Recommend and/or implement changes to various algorithms (SQL stored procedures, SSRS reports, web application and/or services code) to keep up with changing trends in lead submissions, clicks, conversions, and scrub

● Maintain data entry application code (C# .NET) and modify code to accommodate requested features to satisfy business requirements

● Develop and enhance features to backend API components of web services on the Python/Django MVC framework

● Create and modify SSRS reports based on business requirements from sales, IT, and traffic teams

● Debug existing code on all applications due to internal or external changes (3rd party APIs, networking changes, etc.)

● Provide occasional enhancements to internal call center web portal and integration with call center software (Five9 VCC) to tightly integrate with external affiliate call center web portals and/or APIs for increased productivity of agents

● Integrate existing architecture to interface with 3rd party vendor APIs (REST, XML, JSON) and/or web services

CITRIX SYSTEMS, INC Nov 2012 – Oct 2013

Web Systems Administrator (Contract)

● Be responsible for the day to day administration and availability of systems and applications including coordination of daily troubleshooting for business users, monitoring of performance, disk space, and usage for all servers that support the system, and ensuring 24/7 availability and management of critical incidents

● Partner with other IT departments to ensure data and systems are available and performing within SLAs

● Perform continuous reviews to align technology to process, improvement, adherence to standards, and any system and data problems and/or other issues and coordinate with and/or provide recommendations to application owners, system

vendors and/or project teams accordingly

● Identify modification needs for the Integration architecture to accommodate project

● Set up proof of concept environments to stay current on the newest technologies

● Coordinate IT resources for the purposes of supporting projects and enhancements

● Support and optimize the existing applications to meet the business requirements

● Support the ongoing relationship between Citrix IT and the customer/business unit

● Ensure the environment is current on service pack, patches, firmware updates, versions, and security fixes

● Follow the company change control process to implement system and application changes

● Coordinate and perform monthly outage weekend and quarterly disaster recovery tests

● Perform duties associated with build of environments for PROD/DR

● Monitor backlog of open tickets and determine trends and opportunities for improvement

KOBENI, INC Aug 2010 – Sep 2012

System Admin/Application Developer

● Assist web application development team with code to interface and integrate company websites with 3rd party API’s

● Debug and pinpoint shortcomings in existing algorithms and code and recommend fixes to the development team

● Write and deploy automated scripts to test performance of email broadcast servers, identify IP conflicts and mismatches, and open tickets with appropriate vendors for resolution of trouble tickets

● Assist development team in testing and mass deployment of updates to software components across broadcast servers

● Develop and update automated testing, configuration, and deployment scripts based on current needs as specified by the software development and IT support teams

● Assist IT support team in resolving escalated technical support tickets opened by clients and internal employees

● Configure, troubleshoot, secure, and maintain company’s database and web application servers, routers, and switches at company office and data center

● Maintain, troubleshoot and upgrade company's data center equipment as needed

● Manage and maintain company's private LAN and Internet configuration and recommend upgrades to equipment

● Provide day to day computer hardware and software helpdesk support to internal employees

● Work with NOC staff of partnered web hosting companies to process rDNS requests, resolve network connectivity issues, troubleshoot hardware malfunction, and resolve software and configuration issues with their servers when clients open trouble tickets regarding the servers

● Respond to technical support tickets for company's proprietary web-based email marketing software

BROWARD COLLEGE Jan 2010 – Aug 2010

Desktop Support Technician – Computer Science Department

● Prepare and configure Cisco routers and switches for Cisco training courses based on hands-on problem requirements

● Install and configure equipment (Cisco routers and switches, servers, workstations, cables, etc) prior to class

● Assist senior IT admins in testing, implementing, documenting, and deploying various types of server deployment and implementation projects on campus production network (i.e. application, file, web, management, terminal, etc)

● Manage Active Directory and Unix LDAP domain users, group policies, etc.

● Deploy OS Ghost images (Win7, Server 2008, CentOS) to classroom workstations in preparation for classes

● Provide helpdesk support to department faculty and staff

LAVINA INTERNATIONAL, INC July 2008 – Aug 2010

Technical Installation Project Manager

● Survey potential job sites and obtain system requirements from customers

● Develop system installation project proposals based on customer requirements

● Provide Point-of-Sale integrated solutions for retail customers concerned about employee and customer theft

● Supervise team of CCTV installers and technicians at job sites during installation

● Periodically follow up with customers on installation issues and/or changes to system after installation

LAVINA INTERNATIONAL, INC Jan 2005 – July 2008

Senior System Technician

● Configure POS systems or cash registers for POS integration (i.e. view live transactions with video) with DVR units

● Configure IP network with DVR for live remote viewing of cameras (firewall configuration of routers/gateways)

● Configure PDA, PocketPC, iPhone, and Blackberry devices to view DVR system over a 3G or GPRS connection

● Write POS text filtering protocols for text overlay of POS system transactions on the DVR display at job sites

● Write customized recovery scripts (using AutoIt) to configure DSL/Cable gateway/modem for port forwarding

● Build and custom configure PC-based DVR units for customers

● Perform installation and final configuration/adjustment of CCTV cameras and DVR units

● Perform repair and maintenance service of CCTV cameras and DVR equipment during service calls

● Assist customers with diagnostics and troubleshooting equipment over the phone during technical support calls

● Remotely configure and troubleshoot PC-based DVR units during technical support calls

Consulting and/or Project Work Experience

SOCIAL BLUEBOOK Sep 2016 – Oct 2016

Designed, developed, and implemented an enhanced, performance optimized search logic complete with fuzzy search, spell correction, and relevance based on input criteria, filters, keywords, and sort preference in order to facilitate brands to easily find relevant social media content creators (YouTube, Instagram, Facebook, Twitter, etc.) to promote their products and/or services (Technologies: Python, Django, AngularJS, Node.js, PostgreSQL, Linux)

FSA LOGISTIX Feb 2016 – May 2016

Developed a web-based central claim entry, management, and reporting system complete with CRM, user and group role management, and report builder, allowing managers from multiple locations across the country to directly submit claim data, view status updates to pending claims, and to view claim reports specific to their locations (Technologies: PHP, MS SQL Server 2008, Windows Server 2012, IIS)

ORGANIC ONLINE MEDIA SOLUTIONS, INC May 2013 – June 2013

Designed, developed, and implemented an algorithm and a system for external affiliate web traffic distribution and redirect based on clicks, IPs, conversions, and type of traffic to optimize distribution to appropriate affiliate portals associated with current active campaigns (Technologies: ColdFusion, PHP, MS SQL Server 2008, Windows Server 2008, IIS)

Other Projects

● Designed, developed and implemented an Android application, companion Arduino microcontroller sketch, and a circuit to interface an aftermarket car stereo headunit to an Android tablet (installed in front of headunit; communication with Arduino via Bluetooth SPP) and steering wheel controls (Android/Java, C/Arduino)

● Developed a touchscreen friendly GUI interface to overlay on and automate a Windows based Point of Sale software (RegitPOS) to mimic transaction entry similar to traditional cash registers for a retail convenience store (family business) while utilizing the benefits of bar code scanning and inventory tracking capabilities of Point of Sale systems.

Education

BROWARD COLLEGE Sept 2008 – Aug 2010

Degree: Certificate in Information Technology Management; GPA: 3.75

UNIVERSITY OF FLORIDA Sept 1999 – April 2004

Degree: BS in Computer Engineering and Electrical Engineering; GPA: 3.54

Contact this candidate