Gloria M. Douglas

*** **** *****, ***. ***, Pontiac, MI 48341

313-***-****

acypa5@r.postjobfree.com

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Administrative Assistant - Secretary - Clerical

Professional Great Interpersonal Skills Strong Work

Ethics Dependable Type 75 wpm

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Relevant Skills and Abilities

o Proficient in MS Word/Excel 2010 o Effective Oral

and Written Communication Skills

o Strong Analytical Abilities o Skill User of

Internet

o Able to Work Independently/Team Member o Maintain Electronic

and Hard Copy Filing System

o Excellent Organizational Skills o Coordinate

Travel Arrangements

o Proficient in Filing Electronic and Manual o Self-

Motivated

Legal Documents in Local, State and Federal o Commitment to Quality

Courts

Accomplishments

. Implemented an award winning pilot process for tracking 30 pool cars via

General Motors Suggestion Award Program

. Presented a training class to 50 engineers and production supervisors on

how to write a business case to request funds for a plant project in

order to meet local and headquarter requirements

. Developed a project report database tracking spreadsheet to be utilized

during weekly Financial and Engineering meetings

. Instrumental in creating a data file to track all incoming purchase

requisitions and maintenance requests to be utilized for capital and

operation spending

Other Training and Software Applications Used

. Electronic Filing Websites for Oakland, Macomb, Wayne and Genesee

Counties

. Internal Controls - lead auditor for plant to ensure compliance of and

report to Comptroller

. E-Dacor - electronic system for tracking vendor payments and looking

up invoices and purchase

orders

. General Motors Hourly/Salary Timekeeping and Payroll Systems

. MicroStrategies Database System - used for tracking projects and

reporting

. Waterford School District Systems/Applications

. E-File Websites for Filing Legal Documents in Courts

Gloria M. Douglas

862 Golf Drive, Apt. 202, Pontiac, MI 48341

313-***-****

acypa5@r.postjobfree.com

[pic]

Professional Experience

01/13 - 01/14 - Waterford School District-Kurzman Administration Building,

Waterford, Michigan

Part-Time Receptionist/Secretary

V Greet incoming visitors (i.e., school district employees, parents,

students and outside vendors) and directed to proper department

V Answer multi phone line and route to respective departments/staff

V Reserve Conference Rooms Electronically for all personnel by using

Schedule Star Program

V Register, enroll and receive payment from residents inside/outside

Waterford School District for various community education classes

offered by the district utilizing ActiveNet Online Enrollment

System

V Create and run various reports requested by management or class

instructors (i.e.; demographics report of students; number of

enrollees on waiting list; qualified students to receive

free/reduce lunch, etc)

V Processed and assist parents/students with summer school

registration forms and enrolled students in their recommended

classes, and processed various payments of tender (cash, checks,

credit/debit card transactions, coupons)

V Utilize MS Office 2007 Software Programs (i.e., Word, Excel, Check

Registry)

V Assist with creating spreadsheets and balancing during month end by

running financial reports

V Compiled and distributed bulk mailings to the various elementary,

middle and high schools and to the community via pony mail and U.S.

Mail when required

V Assist parents and staff when required

10/78 - 04/09 - General Motors Pontiac Metal Center, Pontiac, Michigan

Administrative Assistant

V Assign to assist comptroller, engineering managers and their

employees

V Receive incoming calls for managers and delivered messages when

appropriate

V Create and type various memos, letters, reports and varying

correspondence daily

V Write and post journal vouchers to various accounts

V Record, compile and distribute weekly meeting minutes

V Create excel spreadsheets for reporting and tracking of data

V Open, sort and distribute incoming mail and faxes for supervision

Gloria M. Douglas

862 Golf Drive, Apt. 202, Pontiac, MI 48341

313-***-****

acypa5@r.postjobfree.com

[pic]

V Subject Matter Expert on office equipment such as; copiers, heavy

duty printers, fax machine, scanners, desktop computers and

communication devices

V Coordinate travel arrangements for hourly and salary employees

(flights, hotels, petty cash and transportation)

V Track expense reports required and processed in electronic

reporting system (Captura)

V Schedule meetings and update calendars

V Responsible for maintaining electronic and hard copy filing system

V Maintain and track office supplies for department

V Internal Controls Auditor for plant

V Assist management with employee timesheets and payroll issues

Education

. Pontiac Central High School, Pontiac, MI

High School Diploma

. Oakland Community College, Auburn Hill, MI

One and Half Years - No Degree

. Wayne State University-Offsite Campus, Pontiac, MI

Legal Administration - Certification

References

Provided upon request

Contact this candidate