Timothy McMillan

*** ******* **** ** **** * C** – 919-***-**** – acyp9k@r.postjobfree.com

Professional Summary

Highly effective, self-motivated, and a life-long learner who enjoys working independently as well as in teams. Possess excellent communication and problem solving skills with experience in various disciplines.

Experience

Sr Sales Manager

The Art Depot and Framing, Durham, NC

January 2013 – January 2017

Answered inbound phone calls and catered to client concerns in regards to purchases

Trained/mentored new employees on proper procedures related to inventory handling, packaging, customer interactions, and sales

Oversaw receiving of incoming shipments to accurately enter into the automated inventory system to allow customers the ability to order seamlessly.

Integral part of the expansion of the corporate facility. Worked on planning the office and inventory warehouse layout to ensure operational excellence

Utilized established company distribution procedures in order to prepare and frame art prints, package home décor and gift items for shipping

Negotiated business supply contracts with external vendors to ensure financial adherence to the budget while maintaining proper business supply levels so that shipping deadlines were met

Perform quality controls and monitored production standards to ensure individual and company goals were met and customers received items in proper packaging and in good condition

Customer Service Agent/Inside Sales

Idea Integration, Research Triangle Park, NC

February 2011 – August 2011

Cold-called small businesses and answered inbound calls offering marketing products and services

Collected required data in order to properly develop a quote for potential clients

Negotiated prices and contracts related to the marketing needs of small businesses

Scheduled presentations for potential clients in order to introduce products and services

Maintained a quality score of 90% and above for six straight months

Inside Sales

Fast Lane, Morrisville, NC

July 2010 – December 2010

Made outbound cold calls to Cisco and Net App employees to verify IT certifications

Developed and built business relationships with multiple business sources, and both internal and external clients which allowed negotiation of new and existing accounts

Guided customers through the process of obtaining IT certification and re-certification

Virtual Loan Officer

Maverick Funding, Durham, NC

June 2007 – June 2010

Cold calls to potential customers to generate business and follow up on leads

Interviewed loan applicants via phone and in person and analyzed rate sheets

Maintained constant communication with Realtors and Attorneys to fund and close loans

Obtained necessary documents to make loan decisions, properly secured collateral used to qualify customers for loan approval in a timely manner to meet borrower’s needs

Recruiter/Account Executive (Remote Worker)

Orion International, Cary, NC

May 2007 – September 2007

Outbound calls to executives to establish partnerships with hiring authorities

Generated profitable sales contacts and marketing services

Scheduled appointments at recruiting hiring events

Maintained communication with businesses to create job opportunities for Military Veterans

Followed up on sales leads to prospective businesses

Maintained call volume as a remote worker

Worked closely with management to create new marketing strategies.

Business to Business Inside Sales Representative

The Training Network, Durham, NC

January 2006 – April 2007

Cold-called small businesses as well as answered inbound calls offering training products

Collected required data to properly develop a quote for potential clients

Negotiated prices and contracts related to the training needs of small businesses

Scheduled presentations for potential clients to introduce products and services

Education

Bachelor of Arts, Political Science

North Carolina Central University, Durham, NC 1997

Computer Skills

Microsoft Word Shipstation

Microsoft Excel Google Mail for Business

Sales Force Quickbooks

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