Administrative Assistant Customer Service
Resume:
JOSIE BRUCKNER
*****.********@*****.***
EXECUTIVE ADMINISTRATIVE ASSISTANT
Experienced Executive Administrative Assistant with over 15 years experience in high tech organizations providing administrative support to groups of up to ten, including Executive Vice President, Vice President & Senior Directors. Skilled in calendar management, extensive travel arrangements and event/ meeting planning. Understands working with international groups and sensitive to time zone differences. Knowledge of multiple software packages: Solaris, Star Office, Windows, Microsoft- Word, Power point, Outlook, Excel, Meeting Central, Concur, SAP.
PROFESSIONAL EXPERIENCE
Kathy’s Florial Design: 3/2014 – 2/2015
Deliveries
Set up’s
Customer service,
Floral design
Accounting.
Misc. Administrative Assistant duties.
Curexo Administrative Assistant 1/2014 – 3/2014 (Contract Position).
Calendar Management,
Schedule meeting, organize & set up.
Heavy travel, hotel & ground travel.
Organized weekly building wide events.
Weekly lunches.
Space planning.
Review and distribute mail.
Cisco Systems / Administrative Assistant: Contract Position 05/2013 – 01/2014
Calendar Management, Schedule Meetings, organize room & set up.
Travel, Air, Hotel, Ground transportation.
Expense Reporting/ PO Management
Creating / Maintaining Organizational documents (Org chart, contact information)
Space planning
Schedule meetings: Telepresence, in person, phone & 1/1’s for organization. Coordinated logistics for all meetings
Organized social events: parties, lunches, dinners + more
AREVA Solar / Administrative Assistant 11/2010 – 3/2013
Supported Vice President of Operations, 2 Senior Directors & Procurement Organization.
Calendar Management, Schedule Meetings, organize room & set up.
Extensive travel, Air, Hotel, Ground transportation.
Securing Passports, Visas from various countries
Expense Reporting/ PO Management
Creating / Maintaining Organizational documents + much more.
AKAMAI / Senior Administrative Assistant: Contract position 01/2010 – 03/2010
Supported Senior Director of Engineering + team
SUN MICROSYSTEMS, MENLO PARK, CA 03/1999 – 6/2009
* 10 Years Total
Executive Administrative Assistant / Solaris Engineering Department.
Supported two Senior Directors in Sun Learning Services to ensure that department administrative tasks and functions were delivered in a timely manner. Kept Directors organized by effective calendar management, providing proper meeting materials for all department meetings.
Scheduled meetings (all hands, 5 day planning meetings, staff, one-on-ones
General organizational meetings).Created agenda’s & managed all logistics for all meetings, Recorded minutes and tracked action items
Schedule meetings with international organizations, Worked with multiple time zones.
Maintained department alias in order to send communications to entire organization
Maintained department organizational charts
Created and tracked purchase orders
Executive Administrative Assistant to Vice President
Supported Vice President of Documentation group, 5 direct reports and entire organization as needed.
Coordinated logistics for all meetings, created agendas, recorded minutes, tracked action items from meetings (3-5 day planning meeting, all hands, staff, etc…)
Coordinated video conference meetings and secured materials
Effectively managed travel, including air, hotel, and car. Secured visas and passports
Coordinated space needs for new hires, visitors and guests
Organized social events: parties, lunches, dinners and building wide events
Set up meetings with administrative assistants for self taught training
Managed space needs in general: secured office space and storage for multiple buildings
Executive Assistant to Executive Vice President of Software
Asked to support Executive Vice President. This assignment lasted for 4 months until he found a permanent administrative assistant (whom he already picked). Managed calendar, scheduled meetings and travel, kept him on schedule, handled sensitive information. Was asked because of my professional reputation.
Administrative Assistant to Sr. Director
Supported Senior Director of the Solaris Engineering Organization. Managed calendar for Senior Director and Directors reports. Provided back- up administrative support for 12 managers. Provided administrative support for the local team as international organization as needed.
Maintained organizational charts, information guides (contact information for 200+ people)
Extensive travel arrangements – UK, India, China, Russia, Prague, Germany, + more
Scheduled and coordinated all meetings for organization one–on-ones. Coordinated logistics for all meetings
Recorded minutes and tracked action items from meetings
Maintained spreadsheet for processing contractor pay
Published on call schedules & processed pay for engineers who worked after hours
Maintained department aliases as well as the building space alias (office allocation)
Managed space and storage needs in multiple buildings on campus
Secured offices for new hires. Helped new hires, and assisted in their orientation
Coordinated building wide clean ups
Lead for 3 separate restacks - Building wide move to seat organizations near each other
As event coordinator, set up lunches, dinners, special events, building wide parties for as many as 300+ people
Maxim Computer Systems Corporation 03/1991 – 03/1999
Receptionist/Dispatcher/Customer Service Representative
Education:
Bachelor of Arts, Human Development, CSUH, & AA Liberal Studies, Chabot College
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