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Customer Service Assistant

Location:
Saint Joseph, MI
Posted:
February 08, 2017

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Resume:

ADMINISTRATIVE & ACCOUNTING ASSISTANT

Created positive strategic partnerships to achieve corporate success

Poised to transition high-pressure, fast-paced business environments or general business setting. Utilize project management principles independently planned or direct high-level business affairs. Verbally and written Influential communicator with wisdom to foster open relationships while maintaining confidentiality. Proactive initiative-taker accomplished in overcoming challenges and taking on new roles to ensure timely, on-target project completion. Prominent detail-oriented Accounting Professional with strong background in all business accounting functions, including accounts payable, accounts receivable, general ledger, monthly and annual reports, reconciliations, billing. Instrumental in a methodical work setting where cross –functional collaboration, proactive involvement and idea generation by all members are encouraged.

CORE COMPETENCIES

•Executive Office Management •Meeting & Special Event planning• Confidential Correspondence• Client Communications Relationship Management• Document Management • Multi-line Telephone System • Process accounts payable for operations • Post client’s accounts receivable to QuickBooks and generate daily deposit reports• Provide comprehensive accounting and administrative support for the director.

PROFESSIONAL HISTORY

Guardian Adlitiem Health Service LLC Augusta, GA 309**-****-****

ASSISTANT MANAGER/PERSONAL ASSISTANT

Handle competing priorities with utilized expertise and sound judgment remotely. Reviewed, prioritized and took action upon all incoming communication for executives including, email, snail-mail, telephone calls, and internal correspondence. Control excellent, utilization of English grammar, spelling, and punctuation to prepare complex documents, presentations, proposals, and legal instruments. Manage areas of payroll operations, A/P, A/R, billing, client management, and scheduling and invoicing for firm, wrote checks, and opened client escrow accounts with banking facility.

Berrien County Section 8 Housing Commission Benton Harbor MI, 490**-****-****

ADMINISTRATIVE OFFICE ASSISTANT. Screened email, snail-mail, telephone calls, and internal correspondence support Sole Proprietor of a Home Based business. Answered, screened and directed all incoming calls, managed, greeted and escorted visitors and ensured all deadlines were met. Communicate with clients’ effort and perspective to answer questions that propel new clients and assist in bringing in new business.

MEIJER’S MEGA STORE INC, Benton Harbor MI, 490**-****-****

CUSTOMER SERVICE REPRESENTATIVE- CASHIER, DELI, and CAFE’ PERSONNEL

Maintained composure, worked efficiently in a fast paced environment while multi-tasking duties using cash register, meat slicer, café grill. Prepared meals pizza and cut selective choices of meats for customers. Greeted and took customers orders for retail sales. Also troubleshoot and obtain problem solving information to help customers who needed added care with specific orders that need the assistant with help of management. Exercised professional demeanor and diplomacy with challenging customers; achieved customer satisfaction and maintained company loyalty.

EDUCATION & PROFESSIONAL DEVELOPEMENT

University Phoenix –Phoenix, AZ

Associates of Arts in Accounting

Career Adult Training Center Benton Harbor, MI

Certificate in Desktop Bookkeeping Accounting

Walden University Minneapolis, MN

Bachelor of Science Business Administration

LAKE MICHIGAN COLLEGE Benton Harbor, MI

MS Office 2007 familiar with office 2010 Suite Application, adobe X Reader, Quick books, & Peachtree Acct,

College Courses



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