Anukriti Ghosh
Phone: +91-900*******
Mailto: ********.*****@***.***
Professional Experience
Has approximately 4.9 years of experience in various domains like Banking and Financial Services, Hi-Tech and Enterprise Solutions in methodology Agile Scrum and DevOps
Have excellent communication skills and have worked with third parties, developer and functional teams
Have worked on various technologies like SAP SD, EDI, C4C and Service Management (ITIL certified)
Have articulated End to End Landscape for Enterprise Architecture using tool Archi
Have H1B visa
Technical Skills
Primary skills
SAP SD, EDI (IDOC)
Secondary skills
C4C, Basic Knowledge of SAP ABAP and Smartforms
Tools
Remedy, JIRA, Cisco AnyConnect, SAP ECC 6.0, CRM, Solman, MediationZone (SAP Convergent Mediation), SAP XI, WebMethods, WinSCP, Outlook 2013, C4C
Methodology
Agile Scrum
Operating system
Windows
Work Experience Summary
Sep 2016 to present
Client Bose
Module SAP ECC, EDI (IDOC)
Technologies/Tools SAP ECC 6.0, CRM, Remedy, JIRA, SolMan, Outlook 2013, Seeburger
Methodology Agile Scrum
Responsibilities:
Setting up EDI for Trading partners via IDOC for Message Types ORDERS, ORDRSP and INVOIC, including Partner profile setup, maintaining Condition Records, assigning partners to Customer Master; for different document types like credit notes, debit notes, repairs, sales order, invoices, Order response
Customizing IDOC segments as per the requirement of the Trading Partners and business
Working cohesively with Seeburger team to implement the EDI guidelines and specifications
Enhancements in Order to Cash cycle, like adding new Order Reason codes, new condition types in Pricing Procedure, configuring existing Delivery Output types, adding new customer attributes, configuring new Service Center, Instalments Billing
Work with ABAP team to create customer Exits for the EDI output types for Sales and Billing
Creating custom reports for business
Transferring data from ECC to C4C via CRM using IDOC
Jan 2014 to Aug 2016
Client Adobe Systems Inc.
Module SAP ECC, EDI (B2B), SAP CM
Technologies/Tools SAP ECC 6.0, Remedy, WinSCP, WebMethods, Cisco AnyConnect, SAP XI,
Java, MediationZone (Digital Route), Remedy, JIRA, Eclipse
Responsibilities:
Identifying defects that may impact business in terms of revenue or customer and provide the resolution
Monitoring and scheduling jobs in case of any failure or on ad-hoc business requests
Mitigating business risks by setting up proactive automated notifications/jobs and working with customers of potential impact, if any
Enhancements in agile methodology
Working on EDI for information exchange with the Channel, Logistics and Revenue partners
Coordinating with partners for the stuck IDOCs and processing them
Managing on-boarding partner profiles for B2B
Working closely with relevant stakeholders during code releases/go-live and outages
Worked closely with QA team in performing sanity checks and testing modules post development
Worked as a SPOC for Knowledge Transfer during Transition to Operation phase for Support teams
Analysed production issues and proposed probable solutions to the customers within defined SLAs
Handled service and change requests to ensure hassle free business
Assisting articulation of End to End existing Landscape for the entire Process under Enterprise Architect using tool Archi
Nov 2012 to Dec 2013
Client American Express
Module Sales and Servicing Portal for phone banking
Technologies/Tools SAP ECC, Java
Responsibilities:
Worked on service management, code analysis, solution identification, bug fixing, sanity check performance and deployment of the fix to production for the phone banking portal for the client.
Additional Qualifications and Certifications
Certified in ITIL 2011 Foundation
Certified in OCJP 6
Certified in Proficiency in German Language from Vikram University (Madhya Pradesh)
Cleared SAP SD (TCS Internal Certification Exam)
Part of Technical Interview Panel in Recruitment Drive 2016
Training Attended
MediationZone Product Foundation Training by DigitalRoute
SAP SD- High level OTC configurations
Educational Qualifications
Degree
University/Institution
Primary Subject
Year Of Passing
Bachelor Of Engineering
Ujjain Engineering College/ RGTU
Computer Science
2012
Higher Secondary
CBSE
Mathematics, Physics, Chemistry, English, Painting
2008
Secondary
CBSE
Mathematics, Science, English, Social Science
2006