Anukriti Ghosh

Phone: +91-900*******

Mailto: acyp07@r.postjobfree.com

Professional Experience

Has approximately 4.9 years of experience in various domains like Banking and Financial Services, Hi-Tech and Enterprise Solutions in methodology Agile Scrum and DevOps

Have excellent communication skills and have worked with third parties, developer and functional teams

Have worked on various technologies like SAP SD, EDI, C4C and Service Management (ITIL certified)

Have articulated End to End Landscape for Enterprise Architecture using tool Archi

Have H1B visa

Technical Skills

Primary skills

SAP SD, EDI (IDOC)

Secondary skills

C4C, Basic Knowledge of SAP ABAP and Smartforms

Tools

Remedy, JIRA, Cisco AnyConnect, SAP ECC 6.0, CRM, Solman, MediationZone (SAP Convergent Mediation), SAP XI, WebMethods, WinSCP, Outlook 2013, C4C

Methodology

Agile Scrum

Operating system

Windows

Work Experience Summary

Sep 2016 to present

Client Bose

Module SAP ECC, EDI (IDOC)

Technologies/Tools SAP ECC 6.0, CRM, Remedy, JIRA, SolMan, Outlook 2013, Seeburger

Methodology Agile Scrum

Responsibilities:

Setting up EDI for Trading partners via IDOC for Message Types ORDERS, ORDRSP and INVOIC, including Partner profile setup, maintaining Condition Records, assigning partners to Customer Master; for different document types like credit notes, debit notes, repairs, sales order, invoices, Order response

Customizing IDOC segments as per the requirement of the Trading Partners and business

Working cohesively with Seeburger team to implement the EDI guidelines and specifications

Enhancements in Order to Cash cycle, like adding new Order Reason codes, new condition types in Pricing Procedure, configuring existing Delivery Output types, adding new customer attributes, configuring new Service Center, Instalments Billing

Work with ABAP team to create customer Exits for the EDI output types for Sales and Billing

Creating custom reports for business

Transferring data from ECC to C4C via CRM using IDOC

Jan 2014 to Aug 2016

Client Adobe Systems Inc.

Module SAP ECC, EDI (B2B), SAP CM

Technologies/Tools SAP ECC 6.0, Remedy, WinSCP, WebMethods, Cisco AnyConnect, SAP XI,

Java, MediationZone (Digital Route), Remedy, JIRA, Eclipse

Responsibilities:

Identifying defects that may impact business in terms of revenue or customer and provide the resolution

Monitoring and scheduling jobs in case of any failure or on ad-hoc business requests

Mitigating business risks by setting up proactive automated notifications/jobs and working with customers of potential impact, if any

Enhancements in agile methodology

Working on EDI for information exchange with the Channel, Logistics and Revenue partners

Coordinating with partners for the stuck IDOCs and processing them

Managing on-boarding partner profiles for B2B

Working closely with relevant stakeholders during code releases/go-live and outages

Worked closely with QA team in performing sanity checks and testing modules post development

Worked as a SPOC for Knowledge Transfer during Transition to Operation phase for Support teams

Analysed production issues and proposed probable solutions to the customers within defined SLAs

Handled service and change requests to ensure hassle free business

Assisting articulation of End to End existing Landscape for the entire Process under Enterprise Architect using tool Archi

Nov 2012 to Dec 2013

Client American Express

Module Sales and Servicing Portal for phone banking

Technologies/Tools SAP ECC, Java

Responsibilities:

Worked on service management, code analysis, solution identification, bug fixing, sanity check performance and deployment of the fix to production for the phone banking portal for the client.

Additional Qualifications and Certifications

Certified in ITIL 2011 Foundation

Certified in OCJP 6

Certified in Proficiency in German Language from Vikram University (Madhya Pradesh)

Cleared SAP SD (TCS Internal Certification Exam)

Part of Technical Interview Panel in Recruitment Drive 2016

Training Attended

MediationZone Product Foundation Training by DigitalRoute

SAP SD- High level OTC configurations

Educational Qualifications

Degree

University/Institution

Primary Subject

Year Of Passing

Bachelor Of Engineering

Ujjain Engineering College/ RGTU

Computer Science

2012

Higher Secondary

CBSE

Mathematics, Physics, Chemistry, English, Painting

2008

Secondary

CBSE

Mathematics, Science, English, Social Science

2006

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