Rickey L. Gleason
*** * *** ** ******* Garland, TX 75040 Phone: 469-***-****
**************@*****.***
Objective
Exploring a career opportunity where I am able to develop effective working relationships and support the company's business mission both by working independently and as a part of a team. History of successful interaction within diverse groups, comfortable and effective with professionals at all levels, and adapt at peacefully resolving conflicts. I seek a challenging position and I am eager to provide top-notch skills in an environment which nurtures professional and personal growth.
SKILLS
*Ability to safely handle equipment. *Ability to prioritize tasks
*Hardworking Reliable *On the job training
EDUCATION
2014 I. Jean Cooper Private School
Diploma: High School
EXPERIENCE
04/2016 to Current Store Operator Google Express (Warehouse)
Pick, pay and pack out online orders from customers.
Overlook packed boxes to ensure the quality of orders are correct.
Hand off packages to FedEx to be delivered to customers.
03/2015 to 04/2016 Call Center Rep Florida Blue Insurance
Update client on the progress of troubleshooting and append initial cost
estimates when necessary.
Attend training courses on new developments.
Route calls to appropriate resource. Complete call logs by documenting all information according to standard operating procedures.
Service customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, and maintaining database.
09/2014 to 03/2015 Phone Tech Automation (Warehouse)
Ensure that all pertinent repair and testing tools and appliances are in proper
Determine parts to be replaced and provide cost estimates to the client prior to
starting any work.
08/2013 to 09/2014 Backroom Target
Pull CAF (merchandise) from the stockroom to the sales floor every hour.
Locate and place any extra merchandise into the stockroom.
Keep the receiving area and stockroom clean and safe.