Global Supply Chain Operations Logistics Manager

Results-driven manager with verifiable accomplishments in automotive, telecommunications, emergency medical device, food and beverage, & aeronautical industries.

Areas of Expertise

Logistics

Materials Management

Manage Supplier Relationships

Cost Manufacturing Strategies

Six Sigma Yellow Belt

Project Management

Buyer

Establish Lean Organizations

Sourcing

Procurement

Cross-Functional Project Leader

Value Stream Mapping

Continuous Improvement

Logistics Management

Malleable Business Strategies

Standardize Production Process

Optimize Strategic Sourcing

Manufacturing

Global Supply Chain Overhaul

Professional Experience & Accomplishments

Tronair-Holland, OH 5/2016 – 2/2017

Ground Support Equipment

Logistics Manager

Manage the daily operations and workload for the logistics, warehouse, and packaging teams.

Take an active role in understanding Customer base and their shipping needs and develop

“best” practices to ensure customer satisfaction and meet Company’s performance expectations

Measure daily shipping performance and develop other related metrics to assess and report on departmental effectiveness and vendor/carrier performance.

Organize and create visual management tools necessary to effectively manage inventory for raw materials and finished goods.

Manage freight flow in the most effective and efficient manner possible, taking full advantage of internet technology.

Provide coaching and mentoring to develop team members by ensuring proper training and certifications are completed and identified as it relates to the Company’s position as a Global Shipper.

Maintain Logistics Manual to keep current and reflect up-to-date logistics processes to ensure ISO compliance and provide a comprehensive department overview.

Provide logistics management with timely, accurate information relative to transportation that supports tactical and strategic supply chain initiatives.

Identify and implement continuous improvement initiatives.

Reflects a continuous improvement mindset through interactions with suppliers, carriers and manufacturing associates to identify and eliminate system defects.

Develop solid relationships with carriers to execute service and savings agreements; working in tandem with Customer Experience and Sales to development and implement short-term and long-term strategies.

Responsible for safety in area of supervision and entire manufacturing floor. Notifies HR immediately and completes accident investigations within 24 hours.

Supervise direct reports by providing coaching, feedback, reminders and mentoring as appropriate to enhance the functioning of the team.

Maintain positive employee relations through fair and consistent application of Company policies and procedures and use of direct and proactive communication skills.

Prepare and communicate regular performance appraisals and development plans for assigned employees in conjunction with the company’s standards.

Ensure cross-training to different roles within the department.

Take an active role in resolving and mediating employee conflict situations in a timely and appropriate manner, consulting with and/or referring such matters to Human Resources as needed.

Conduct regular meetings with team members as a group and individually, and educates team on company and department procedures, changes, new information, etc., asking for input and obtaining support and buy-in from the team.

Syncreon – Livonia, MI (Works Remotely) 2/2014 – 2/2016

Intelligent Supply Chain Solutions

Service Provider Manager

Oversaw the shipping and receiving of all inventory to dedicated warehouses, from initial order inception to final mile delivery to cell phone tower sites.

Recruited to overhaul an organization in disarray and re-initiate failed projects, leading the deployment of a $750MM 5G network for Ericsson.

Completed a three and a half month corporate logistics center closure, flying back and forth from Texas to Michigan to consolidate materials and replenish another service provider.

Collaborated project and construction managers, customer supply teams, third party logistics/warehouse suppliers, general contractors to maximize client engagement and comprehensively define project lifecycle.

Qualified, developed, maintained, and monitored warehouse support services delivered to personnel managing component inventory for cell tower operations.

Managed a territory comprised of the entire northeast, while overseeing service providers, ensuring SLA processes were enforced, and maintaining compliances by conducting audits and mergers.

oClients included: Black & Veatch, Calendar Club, Canon, Cricket, Diebold, Dolby, Ericsson, Fiber Tower, Google, Hickory Farms, Keysight Technologies, Lowe’s, Samsung, T-Mobile, and Verizon Wireless.

Oversaw mercury gateway portal and to enable accurate tracking, picking, and storage of product.

Worked in tandem with customer representatives to coordinate change management and developed actionable insights into program performance, inventory efficiencies, and KPIs.

Instituted policies, systems, and methodologies driving efficiency, cost control, and quality assurance. Fulfilled a critical role as a Quality Drive team member and Compliance Officer.

Completed 72-hour turnaround leading root cause analysis (RCA) and corrective action in response to failure in the online Service Failure database.

Operating Systems: Microsoft Office Suites, Mercury Gateway, Q-Pulse, AMS, Ceridian, STARS, & SAP.

Faygo Beverages, Inc. – Detroit, MI 7/2012 – 9/2013

As the fourth largest branded soft-drink company in the U.S.

Supply Chain Manager

Managed and trained 80+ employees, instilling demand planning, production planning, inventory management, and product development skills to ensure an elite team.

Orchestrated critical business processes and served as trusted advisor as well as part of a sounding board presenting and analyzing options for automation and downsizing.

Oversaw 100% First In, First Out (FIFO) product life rotation resulting in efficient asset management.

Discovered cost-effective solutions through innovative equipment acquisitions, saving $175K.

Spearheaded inventory management, ensuring the fulfillment of daily sales requirements.

Developed operational strategies utilizing forecasting, customer service, and logistics to support fiscal shipping periods with a focus on product availability, customer collaboration, and inventory.

Improved team performance by implementing Lean and continuous improvement processes to the supply chain planning team utilizing standard industry tools.

Utilized plant initiatives such as Total Productive Maintenance (TPM), Maintenance Excellence, and Safe Quality Foods (SQF) to achieve the highest quality of organizational excellence.

Buyer Experience: Purchased Warehouse, Safety, & Office Supplies.

UTI, Inc. – Lansdale, PA 7/2007 – 11/2011

UTi Worldwide: Global Supply Chain Management Solutions

Distribution Center Manager

Supervised logistics, distribution, and operations, providing leadership, oversight, and problem solving strategies for 25 employees, while simultaneously planning/prioritizing daily and long-term processes.

Eliminated waste, cost overages, and excessive expenditures by utilizing value stream mapping.

Streamlined supplier relationships and reviewed buyer behavior metrics to reduce inventory and eliminate obsolete items, resulting in a savings of $113K annually.

Conducted audits with the Food and Drug Administration (FDA) and the Business Development Office (BDO) level standards, with a 100% passing rate internally and externally.

Buying Experience: Facility Maintenance & Repairs, Warehouse Material, Transportation, Safety Equipment, & all Office Supplies.

Operating Systems: WMS4000, SAP, & Microsoft Office Suites.

Active Aero Premium Transportation Management – Belleville, MI 1/2005 – 7/2007

Active Aero Group provides specialized transportation management solutions for ground expedite, air cargo and air charter shipments.

Premium Logistics Coordinator

Monitored and deployed cost effective measures in order to achieve JIT service to Ford, General Motors, Chrysler, Toyota, & Honda.

Increased on-time delivery from 71% to 98% through Lean process analyses and communication.

Established and maintained relationships with local carriers, ensuring customer needs were fulfilled.

Executed cross-departmental functions, providing backup for Charter Management and training new employees on booking customer shipments and tracking orders to final destinations.

Operating Systems: (TMS), Transportation Management Systems, & Microsoft Office Suites.

Ruan Transportation Management Services – Inkster, MI 1/2004 – 1/2005

Ruan Transportation Management Systems is a privately held transportation company providing dedicated fleet management, logistics management.

Global Supply Chain Operations / Terminal Manager

Directed operations, including accurate forecasts, inventory control, purchasing, and quality assurance as a just-in-time (JIT) cargo provider, resulting in increased client revenue.

Established global supply chain and distribution channels from vendors in China, the Netherlands, and Mexico; utilizing the assistance of brokers such as DHL Danza and UPS Supply Chain Solutions.

Negotiated with overseas vendors to establish exclusive 3rd party logistics management.

Via language translation software, was able to communicate to overseas vendors in order to maintain order accuracy.

Buying Experience: Facility Maintenance & Repairs, Warehouse Material, Transportation, Safety Equipment, & all Office Supplies.

Operating Systems: (TMS), Transportation Management Systems, UPS, FedEx, Oracle, Plexus, AS400, & Microsoft Office Suites.

Overnite Transportation – Romulus, MI 6/2002 – 1/2004

Overnite Corporation is a leading interstate trucking company serving all 50 states, Canada, Mexico, Puerto Rico, and the U.S. Virgin Islands.

Outbound Operations Manager

Oversaw inbound and outbound shipments for 106 docks, including LTL, Expedite, Truckload, and Mini-Hub.

Maintained authority over 150+ non-union employees, monitoring attendance and evaluating work performance to maximize individual productivity.

Operating Systems: Microsoft Office Suites.

USF Holland Motor Express – Romulus, MI 11/1994-6/2002

USF, the company is the largest regional less-than-truckload (LTL) freight hauler.

Warehouse Freight Coordinator

Coordinated shipping and receiving of inventory and control list items, utilizing a purchase order system.

Operated a forklift as well as supported service issues to assist suppliers and customers.

Education & Professional Development

Bachelor of Arts in Global Supply Chain Logistics (B.A.): University of Toledo – Toledo, OH

Associate of Science (A.S.): Monroe County Community College – Monroe, MI

Lean Six Sigma Yellow Belt: The Mountain Home Institute

United States Air Force: Gila Bend Air Force Auxiliary Field, AZ

Certifications and Training

U.S. Export Controls & Declaration Procedures for International Forwarders

Preventing Discrimination Harassment for Managers & Supervisors

Basic Industrial Hygiene & Monitoring • Reasonable Suspicion for Supervisors

CPR & First Aid Certified • Active Shooter Response • MIOSHA Construction • Project Management

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