Customer Service Sales

Keisha Holmes

Sales Associate

Memphis, TN

**************@*****.*** - 901-***-****

To obtain a position with a company that will utilize my Skills and experience with opportunity for growth and advancement. Authorized to work in the US for any employer

WORK EXPERIENCE

2nd Assistant Manager

Cato Fashion - Memphis, TN - April 2016 to Present Customer Service

Open and Close store

Balance opening and closing tils

Take deposit to the bank

Receive stock, tag, hang, label and put out on sales floor Sales Associate

Paradise Shops - Memphis, TN - November 2013 to April 2015 Customer Service, Operated computerized cash register, Responsible for greeting and assisting customers, Handled up to $1500 cash drawers honestly and accurately, Operated credit card machines, Maintained a clean and organized work environment, Followed company safety, security and confidentiality policies. Customer Service Representative

Jc Penny - Southaven, MS - November 2009 to September 2013 Customer Service

Responsible for greeting and assisting customers.

Handled up to $1500 cash drawers honestly and accurately. Operated credit card machines.

Maintained a clean and organized work environment. Followed company safety, security and confidentiality policies. Customer Service Representative

Target - Olive Branch, MS - August 2008 to November 2008 Temp. Service

Jabil Spherion - Memphis, TN - 2006 to 2007

Seasonal

Cleo Inc.(Seasonal) - Memphis, TN - 2006 to 2007

EDUCATION

AAS in Business Administration

Remington College (formerly) Southeast College of Technology) - Memphis, TN 1995

High School Diploma

Booker T. Washington - Memphis, TN

1988 to 1992

AWARDS

Associate of the month

December 2009

In Recognition of Monthly Store Leadership

Sales Associate of the Month

September 2014

The Paradise Shops

Sales for the month of Sept.

$2400.00

ADDITIONAL INFORMATION

Cashier Customer Service Experience

Operated a computerized cash register

Handled up to $1500 cash drawers honestly and accurately Operated credit card and EBT machines

Responsible for customer refunds and exchanges

Responsible for selling money orders, lottery tickets, gas and store merchandise Maintained a clean and organized work environment

followed company safety, security and confidentiality policies Clerical Experience

Responsible for answering a multi-line phone system Transfer and route phone calls and messages for sales team Operate general office equipment: copier and fax machines Ability to handle filing assignments and light typing Warehouse

Responsible for sorting packages on assembly line of up to people Followed safety policies and procedures to perform tasks Lifted up to 75 pounds to perform duties

Responsible for preparing food items for faculty, staff and student lunches

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