Dwalu Humphrey Tay

770-***-****

acyox1@r.postjobfree.com

Norcross, GA

Career Summary: I’m an experienced technician with deep expertise in working with computer complex equipment and assisting customers. I look forward to leveraging and combining the skills l’ve learned towards career in fiber optic installing

Skills

Experienced at operating installing, maintaining and servicing computer equipment.

Skill at working with customer in situation involving complex technical topics.

Strong ability to manage projects involving many moving parts.

Knowledge in Fiber Optics installation through independent coursework.

Education

Udacity Online

Certificate in Program Fiber Optic Installation Nanodegree December 2016

New horizon computer Learning Center Atlanta, GA

A+IT Technician Certified September 2010 - November 2010

University of Houston-Downtown Houston, TX

BBA August 1994 - August 1997

Work Experience

Teksystems Alpharetta, GA

Field Technician November 2014 to present

Installed 40 POS systems in a single store at the cash registers and various departments.

Successfully migrated computers for deployment to manufacturing plant to replace old computer systems.

Deployed 1000 VoIP machines to office and for transfer to other offices.

Samaritan’s Purse Duluth, GA

Technician September 2009 – November 2014

Provided training to associates on ensuring product quality and helping customer.

Assisted customers with items and products to use in for children’s Christmas projects.

Assisted customers with handing millions of boxes to be shipped all over the world to children.

RR Donnelly Doraville, GA

Technician/Lead May 2007-September 2009

Assisted operators with fixing press machines and troubleshooting press computer problems.

Assisted trainers by teaching them how to assemble products for quality inspections.

Preformed workstation set up on equipment and devices for associates to use.

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