SUMMARY

HIGHLIGHTS

Customer service-oriented Mechanically-inclined

Strong attention to detail 2014 BICSI Certified

Troubleshooting Communications Technician

Responsible and reliable Strong blueprint interpretation Self-starter Dexterous with hand tools

Microsoft Office proficiency Member of IBEW Local 98 I am a current TWIC, and PSM/Safety Card holder. I have Local, State, National, DHS, Law Enforcement, and FBI Child Security Clearances. I have a Clean Driving Record. I am drug free. I can splice, tip, trouble-shoot, and repair Fiber, and Copper Cable Systems. I am familiar with various Fiber Splicing Machines and OTDR Test Gear. I can install SC, ST-Hot-Melt Military Spec. fiber tips, ST, SC & FC Anaerobic Fiber Tips, Unicam, Snap-Loch, Fiber Loch and Mechanical Fiber Splice units with Indexing-Gels. I can cleave and polish various ST, FC, & SC AT&T, 3M, Siecor, Lucent, MTRJ and other Various Fiber Connector Tips. I can Install & build out Tele/Data equipment closets and Data Centers Racks and Cable Trays. I can rack and stack DATA and Telephone Equipment, Routers, Hubs, and Switches. I can install, and run large jobs including, Out-Side Plant Aerial Copper, and Fiber on Poles. I own, and can use the AT&T 25-Pair Modular 110-890E-Copper Splicing Tool. I can Install and maintenance all of the 3M, AT&T, Siecor, Prairie-Dog, early industry Lead, and various other Aerial and Underground, Fiber and Copper Splice Cases. I am familiar with Underground, Dry-Compressed-Air for Copper Plant Systems. I can maintain Trouble-shoot and service various Copper Dry-Air System Compressor Stations. I own, and can operate an OSP Aerial Cable Lasher & Equipment. I was the Emergency ON-CALL Service Technician for PNC Bank for 8-years from 1995 to 2002. While at the Bank I managed (2) local fulltime, and as many as (6) Technicians at 1600, and 1500 Market Streets in Philadelphia, and their Tele-Data Rooms. I also managed all the active Voice, Voicemail, and Data Connections and System Programming records for all the Branches and the New Check Processing Building across from the Philadelphia International Airport. While employed at Reliable Telecom, from 1993 to 2011. We installed all their networks and I managed the Copper, Voice, Fiber Records, and all Data Connection Records in existing, and new buildings. I was responsible for all Adds Moves & Changes, system programming, and all Emergency Repair Work. STEVE MAY

acyovf@r.postjobfree.com

Versatile Installation Technician with expertise in troubleshooting, diagnostics and customer service. Desires a Senior Installation Technician position. RELEVANT EXPERIENCE

I was also the Lead Emergency Fiber Network Restoration Technician for ETC-Eastern Tele-logics' Corporation from 1988 to 1993, for 5-years until the time that they were bought by AT&T. I was responsible for Emergency Call-Out Repair due to Traffic, Storm, Fire, Excavation, or Electrical Accidents. I have held many Vendor Meetings to resolve Networking and other Business Partner System Communications performance Issues for many Previous Customers and their Service Providers. As an Educated Third Party. In the past I have been hired to resolve Multi-Tiered and Layered Protocol Issues. Hidden from obvious discovery within Customer/Vendor Local and WAN Networks. I have held multiple positions in the Service Escalation Hierarchy for several of my past customers in the Banking and Steel Making Industries. I am also familiar with Communication Copper Load Coils and FIBER-MUX DATA Regeneration Chanel-Bank Equipment. I am also familiar with and can run Siecor, Fugitzsu, Omni, Fluke, Fugikura, OTDR's, and TDR's. I can run all the Fluke DSX-1200, 1400, DSX-1800 and the new Touch Screen Series Copper, and Fiber Test Gear. I can operate, OTDR, and Fluke Enterprise LAN-Network Analyzer trouble-shooting equipment. I also have installation and engineering experience, with FIKE, and LENEL Fire Alarm, various Audio Video, IP-Cameras, Card-Reader and Bio-Metrics readers, and Site-Security technologies. I have installation and programming experience with Cisco, Aruba, Netgear, and other Wireless Manufacturers' equipment. I have used various Manufactures wireless Survey Software such as Open-Air, Air-Magnet to Survey Customer Sites and Plants for Wireless Coverage and Connectivity. I have installed and setup, maintained and tested Wireless Controllers. There are also other Skills that I have such as Flow-Mole Directional Boring, Local Networking, WIFI, Wide Area LAN Ether-Net Networking trouble shooting experience on various types of CISCO and NORTEL Switches, Hubs, Routers, and various data systems equipment. I am familiar with Computer Software, Windows 3.1 through Windows 8.1, Word, Excel, PowerPoint, VISIO, CAD, PDF, MICRO STATION, and others. Large Scale Printing and Print Layering, Job Bidding, Gant Charts, Submittals, AIA- Billing, and Materials Pricing. I can develop “Scope of Work Statements”, for various types of installs. Customers would usually request this type of work. I can install and run large Copper & Fiber Jobs pertaining to Direct Buried, Underground Conduits, Manhole Systems, Campus, and Building Riser Systems. I have been trained and Plant Certified to operate a 40', 60', 80', and the 100-foot JLG Man-lifts. I can fully operate and run Line-Trucks and Pole Equipment-Trucks. I have 30-years of experience in the Communications Business. I have been Foreman and Project Manager for several large multi- million dollar Jobs; that extended multiple phases and years. Such as PNC BANK, MBNA BANK, WAMU BANK, BANK OF AMERICA, JP MORGAN BANK, CHILDRENS HOSPITAL, ABRAMS CANCER RESEARCH CENTER, ASTRA-ZENECA, ICI, SMITH-KLIEN-BECHAM, MERCK, Del-DOT of DELAWARE, PES-(PHILADELPHIA ENERGY SOLUTIONS REFINERY PLANT, MARCUS-HOOK SUNOCO LOGISTICS, VELARO REFINERY and others in NJ. I was Lead and only, Telephone and Data Systems Technician for BETHELHAM STEEL, RSG-STEEL, MITTAL STEEL, RG-STEEL, SEVERSTAL-STEEL, LUKENS STEEL, CITY STEEL, CLAYTMONT STEEL, & EDGEMONT STEEL.

I also worked 12-years for select Steel Companies mentioned above. From 2002 to 2012. I worked at the Old Bethlehem Steel Mill Located in Sparrows Point for 10 Years. While working at this Site. From 2002 to 2012, I witnessed and transitioned (4) new Company Owners RSG, MITTAL, SEVERSTAL, and RG. My duties included all Adds Moves & Changes for the Voice, Voicemail, and Computer, Data Connectivity, and Proprietary Production Line Data Networks. I also managed all the Fiber Connectivity in the plant and designed new pathways and was responsible for all Emergency Fiber & Copper Repairs. I programmed all the Voice Locations in the 10-Mile by 10-Mile square Plant Site. I also documented and managed all the Voice and Fiber Records for the site. I scheduled and performed all moves at the site. I was doubled as Project Manager for all large Projects and Bid-Jobs at this site for 10-years. I managed all the Emergency Repairs & Regular Upgrades/Patches to the Avaya 8500 VOIP Telephone Switch and Avaya Intuity-MAP5 Voicemail Systems, and all Plant Data Systems. I was responsible for the systems programming for the Main Operator and multiple Auto Attendants. I also programmed and maintained changes for all the Auto Attendants for each Mills' specific departments at the Plant.

I am familiar with Mainframe IBM 3270, 4700, INFOMAN, BANKSTAR, and other IBM Series Data Controllers, Allen Bradley PCR's, DAS equipment, Multiple Wireless Channeling, Laser Signaling, Hughes Satellite Signaling, CAT5, CAT6, CAT6A, CAT7, New CAT8, USOC, TIA 568A & 568B, RG11, RG6, RG59, and THINNET wiring, and Campus Engineering. I Engineered and installed the (First) over Twisted-Pair, CAT5e fully Digital TV Signaling System for the (FIRST) MEGA-School, built in Pennsylvania known in the Avon Grove School District. To save monies on the Project due to unforeseen change orders, the District had to make several budget-cuts. The entire Electronics Package was cut from the budget. My employer, NetVersant was asked to offer a solution. Working with Dan Drake, our new Business Development Manager. Both of us researched and interviewed companies to determine the best fit for the project.

I connected over 80+ Classroom TV's to ONE Comcast Connection D'marc for the School. I extended this D'marc over 700-Feet to the Computer Room. All 80+, TV's could watch any of the Comcast Program Channels all at once. Or select any channel that the School had prescribed from Comcast and watch any channel simultaneously with a perfect picture. This Digital system I personally installed in the Main Computer Room worked on the very first initialization without any adjustments to the CAT5e Cable, or TV's. The General Contractor and Architectural Company for the project inspected the Engineering, Installation, and all Electronic Components. After they visited every location and saw that the system was very stable and worked perfectly. The GC, Architect, along with the School Board District Manager signed-off on the system. I have been told that the Architectural Company have since copied this very system we installed, for other school districts in the State of Pa. To this very day, just inside the door of the Main Lobby. NetVersant's name is embossed on a Plaque of Acknowledgement for their contribution to the School Districts Data Communications Systems. I have experience with installing and programming LUCENT-AVAYA Partner, Legends, Magix's, and older system 25, 75, 85's Wall Mount/Rack Mount Definity, and Definity G3 Refrigerator Style Carriers. I can install the 450 and 650 LUCENT/AVAYA-EPNS. I have experience with installing and programming MERIDIAN, NORTEL, AMERTEL, ALTEL, WINTEL VOIP Systems, AVAYA VOIP-Office, Office-lite, Call Pilot, and system 8300, 8400, 8500, & 8700's. I have installed/uploaded and programmed the Avaya, CISCO Call Management Systems. I have experience with installing and programming AVAYA INTUITY Voicemail Systems, MAP3, MAP4, and MAP5's and the CALL-PILOT-Server based systems. I can also trouble shoot the entire AVAYA FAMILY of Telephone Switches and Systems.

I can also program and install Comdial telephone Systems, such as the 8-24, 8-32, expansion 12-24, 12-32 16-48, 24-64, and the 48-64 Executech, Digitech DX80, and the DX120 Systems. I earned certifications for the DXP, & DXP+'s, DSU & DSU2's directly from Comdial's Factory Training School, and Small and Large OCTEL Voicemail Systems. I am also familiar with the Analog Meridian, Nortel, and NORSTAR Systems and various other popular systems like TOSHIBA. I am also familiar with Several CISCO 5500 series, 5505, 3505, Switches and Routers, Large Bay Juniper Routers, Nortel Switches Hubs and Routers, as well as Adtran, Hyper-Edge technology. I can build, extend, maintain and trouble shoot powered T-1, T-2, T-3, and PRI's, ISDN, DS-1 DS-2, DS-3, OS1, OS3's and the Hyper-Edge Local Controlling and Remote Receiving Equipment; and Sending/Receiving North American Channel Bank Equipment Card/Circuit Pack Settings and Programming. I can install, trouble shoot, Millivolt, 3 - 24 Milliamp, and 6vdc, 12vdc, 18vdc, 24vdc, 36vdc, 48vdc, 70vdc signaling circuits, and the new CAT6 low voltage Redwood-Lighting Systems. I also familiar with all Bogan, Valcom, and many other Paging style Equipment receivers and transceivers.

I worked 6 years for Bill Lee, of the Department of Transportation of the State of Delaware as a Contractor from 2001 to 2007. I worked in the Dover, Delaware Office, as an assistant Fiber Engineer for the State. I also worked at the DEMA site on Route 1 in Delaware. I managed the Optic Network records for the State. My duties included, assigning and designing Fiber Strands for their Networked State Office Buildings, Cameras, and Life Safety Equipment. I also managed all of the Long Haul Fiber Network connections for the State. I was responsible for assigning and designing Fiber strands for each of the States Traffic Signal Controllers (Stop-Lights). In the field I engineered Splicing Solutions to connect them back through the Networks Distribution Fiber cables. Then to the Head-End Equipment located at the various Site Locations

(HUBS) throughout the State. Reliable Telecom Inc. was awarded a State Sole-Source Contract due to the Level of our work; and due to the level of deliverables that we provided to the State of Delaware DOT. I started and completed a (3.5) Year project for the State mapping all of the Fiber in the State. I documented all Fiber Tips & their connections, and all splices in all Splice Cases through-out the State. I would receive this information from my Techs in the field. I would build this information into VISIO-Documentation for the State, City-Block by City-Block, Man-hole to Man-hole, Splice case to splice case.

I was requested to write Procedures of “Methods of Operations, Standards & Practices for the State Department of Transportation.” I was also asked by Bill Lee, to develop a 10-Year Plan for the state. I included a new Plotted State Map for new Fiber-HUB locations. This would save the State Rent money and Third-party involvement for access. I developed Hardened Traffic controllers located within State owned Property. I engineered new splice and fiber assignments to evacuate 3rd party owned buildings and moved the connections to a hardened shelter for easier access, and control for the State and their Traffic Technicians. I delivered these to Bill Lee, and they were reviewed and accepted by the State of Delaware DOT. The Standards & Practices were also accepted, then put into place to qualify Contractors for all future DOT work in the State.

The Companies Fiber Techs and I, transformed the States 25% documented network, to a 100% documented Statewide Network. We also corrected the States working 43% Fiber Network to a 98% working Fiber Network. We re-engineered the CORE and Main-Distribution Fiber Network Fiber Cable in and out of the DEMA Facility for the entire State of Delaware. We documented 100% of all the Fiber in the State back to the DEMA Building, Remote-Network Hubs, the Main State Government Building, and others locations. There are other Skills, Test Equipment and Assets I possess. My Local 98 Senior Technician Card Number is A139031. I have and hold a Current 2014 BICSI Installer's & Technician Certification. I also have my PSM Certificate/Card which allows me to work inside of Refineries and Pharmaceutical Manufacturers. I am active and in good Health, I am a safe worker. I have never had any of my crew-members ever miss work due to injury on a Job that I was responsible for. I want to work for a Company who has Projects that I can help them be successful with. I am a Self -Starter. I have 30-years' of experience working in the field, and in various Employers Offices, assisting them with “In the field knowledge of scheduling labor, talent, and material cost,” to assist with the competitive bidding of work. I am looking for the opportunity, to become a member of your Team. Work History

06/1986 to 07/1987

07/1987 to 04/1988

04/1988 to 11/1993

11/1993 to 09/2000

09/2000 to 07/2003

07/2003 to 05/2011

05/2011 to 09/2012

09/2012 to 11/2013

01/2014 to 02/2015

04/2015 to 09/2016

EDUCATION

1983

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