Manager Operations

GLENN GREENBERG

***-** ********* ******, ***. *

Howard Beach, NY 11414

Cell 646-***-****

***********@*****.***

SUMMARY OF QUALIFICATIONS

Management. Progressive and diversified expertise in import/export business involving the disciplines of planning, business development, and client relations. Directed staff, coordinated airfreight departments to increase profits and minimize costs. Provided leadership for the acquisition of necessary equipment, materials and service contracts, and conducted negotiations with airlines and trucking companies.

PROFESSIONAL EXPERIENCE

MIQ Logistics, Jamaica, NY February 2001-June 2016

Logistics/Export Manager

Primary responsibility is to oversee the export airfreight department. Monitored all expenditures in the department to ensure adequate control is maintained and followed. Assessed service considerations against costs to achieve the appropriate balance. Also maintained relationships with airlines and trucking companies, including obtaining space allocations and negotiating airline and trucking rates. Regular reviews of key vendors led to changes which decreased costs and increased profits by 15% in 2015/2016. Led staff on team building exercises to improve productivity and morale. Heavy client contact. Additional duties include regular visits with existing clients as well as soliciting new customers to increase sales for the export airfreight department.

Morrison Express Corporation USA, Jamaica, NY February 1991 – January 2001

Operations Manager

Primary responsibility was to oversee the import and export airfreight departments. Responsibilities included overseeing staff of eight, coordinating and delegating their workload to ensure that the daily operations of both departments ran smoothly. Monitored all expenditures within both departments to ensure adequate control was maintained and followed. Assessed service considerations against costs to achieve the appropriate balance. Audited staff activity to ensure ISO9002 compliance. Also maintained relationships with airlines and trucking companies, including obtaining space allocations and negotiating airline and trucking rates. Thorough knowledge of airfreight including handling dangerous goods and letters of credit shipments. Heavy client contact.

First National Courier Systems, Inc. Woodside, NY February 1989 – January 1991

Operations Manager

Primary responsibility was to manage the domestic air and ground freight departments. Responsibilities included dispatching shipments to and from shippers, arranging their movements within the United States. Ensured daily operations ran smoothly. Also maintained relationships with airlines and trucking companies, including obtaining space allocations and negotiating airline and trucking rates. Heavy client contact.

RELATED SKILLS

Complete knowledge of all U.S. CBP export documentation, laws and regulations, including ITAR and US Dept. of State regulations

Complete knowledge of TSA security regulations

IATA / IMDG Dangerous Goods Certified

EDUCATION

Queens College, Flushing, NY

Communications

References furnished on request.

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