Timothy J. Kinsley
Burlington, NJ *8016
*********@*****.***
Professional Summary: Dedicated and resourceful IT technician and project manager with 20+ years’ experience in testing, installing, repairing and maintaining a diverse range of hardware, software and peripherals. Strong project management history, quality support and customer service. Demonstrated ability to effectively organize and respond to incoming tickets and work orders in a high volume environment. Known for maintaining a safe and responsible work environment. Has very good communication skills with users/clients. Works well independently or in a team environment.
Technical Expertise:
Server OS Microsoft (all versions)
Workstation OS Microsoft (all versions), Citrix
Server and Database Microsoft Exchange, SQL, IIS, Access, Pervasive, Crystal Reports
Proprietary server
software Construction Manager, Edmunds, Title Express, Practice Partner, Munipol, QuickBooks, Peachtree, DVM systems.
Wireless Management VoCollect Voice Console, Avalanche
Data Protection ArcServe, Symantec (Backup Exec) Symantec Anti-Virus (client, server enterprise) AVG
Application Software Microsoft Office (all versions including 365)
All Adobe Products
Autocad
Hardware Experience:
Server Gateway, Dell, HP, IBM mainframe
Workstation/Laptop Gateway, Dell, Compaq, HP, Toshiba, IBM, Apple
Printer/Scanner HP, IBM, Okidata, Lexmark, Ricoh, Printronix, Zebra
RF/Wireless Voice Motorola, LXE, Zebra, Voxware, VoCollect.
Timeclocks ADP
Video Conference Cisco
Networking (hubs, routers
Firewalls, NICs) Nokia, 3Com, Cisco, Linksys, SMC, IBM, Barracuda
Phone Systems Cisco, ATT, Sprint & Hitachi
Positions:
National DCP. LLC.
August 2010 – 2017
Westampton, NJ
Wireless Systems Administrator/IT DC Liaison
Performed Network administration wired/wireless
Implemented and managed remote support solution
Provided remote and onsite desktop support for 8 distribution centers nationwide including computers, printers, phones and video systems.
Responsible for the purchasing, configuration, inventory, daily management and troubleshooting of wireless devices including RF and voice picking hardware and network label printers.
Served as project manager for the migration of existing hardware to a new warehouse and the installation of new equipment, including wireless hardware for the warehouse and all computers, printers and phones and video systems.
Served as Project Manager for hardware migration of hardware migrations for warehouse voice selecting application from Voxware to VoCollect.
Designed custom workflow for warehouse and operations environments.
IT liaison for warehouse support working with supervisors and manager for desktop/warehouse hardware purchasing and troubleshooting.
Lead technician for IBM to SAP migration
Lead technician for Exchange to Office 365 migration
Installation and migration of network infrastructure in warehouse facilities.
Implementation and management of remote access to all desktops company wide.
INTEG Network Solutions
August 1997 – 2010
Bordentown, NJ
Network Administrator/Desktop Support/Webmaster
Project Manager/Network Engineer
Clients range from non-profit, professional, residential & governmental.
Responsible for day to day operations, planning, scheduling of techs and purchasing.
Network design, administration & troubleshooting.
Project management, installation, administration & maintenance of servers, workstations, laptops, printers & scanners.
Hardware installation and administration of network devices: hubs, switches, routers, WAPs, firewalls, mail gateways.
Installation, administration & troubleshooting of:
Desktop Software
Data protection systems
Database server & client software
DVR and Camera systems
Web design & maintenance
Web hosting,
Email administration
Graphic design (web and print)
Web Animation
Video/Audio editing/DVD Production
Data cable & hardware planning, purchasing and installation.
Phone cable & hardware installation/Phone system installation and maintenance.
Merrill Lynch
August 1997-January 200
Corporate Campus-Plainsboro, NJ
On-site tech consultant
Project management, installation, administration & maintenance of servers, workstations, laptops, printers & scanners.
Installation, administration & troubleshooting of:
Desktop Software
Data protection systems
Database server & client software
Intranet web design & maintenance
Email administration
Richard J. Finch Associates, Inc
August 1987 – January 1997
Richard J. Finch Associates Inc. - Bordentown, NJ
Architectural Designer/Draftsman
Designed architectural projects. (Residential and small commercial).
Measured and documented existing structures to be renovated.
Produced presentation & preliminary drawings to final construction documents.
Managed contractor bid process for clients.
Designed and built display architectural models.
Technical skills
Created architectural computer animations.
8 years of experience using AutoCAD (versions 2.3 to 14)
Maintained computer software and hardware.
Education:
1987-97
Drexel University – Philadelphia, Pennsylvania
Major: Architecture
1985-87
Mercer County Community College – Mercer County, New Jersey
Major: Architecture, transferred