Customer Service Office

Shaundra D. Warmsley

*** *.* **** ******

Oklahoma City, OK 73105

Cell phone# 405-***-****

Alternate phone# 405-***-****

*******************@*****.***

Objective: Looking forward to providing excellent Customer Service and Superior Patient Care services in a Medical Office Establishment.

Skills:

Some Knowledge of Health Insurances, CPT and ICD 9 coding, Microsoft Office, Keyboarding 35 wpm, Filing, Medical Terminology, Medical Office Scheduling, Excellent Communication, Leadership Abilities and Telephone Office Trainer.

Work History:

September 2010 to Current

Digestive Disease Specialist

5015 N. Penn Suite 100

Oklahoma City, OK 73112

Duties: Data Entry, Answering Multiple Phone Lines and Transferring messages to an office of 12 Physicians and their staff, Mail patient packets, Verify patient appointments, also Schedule patient appointments and Verifying and Updating doctor’s daily schedules for clerical office.

February 2009 to September 2010

An attending student at Wright Career College for Health Care Administration.

Education:

September 1989 to June 1993

Douglass High School

Oklahoma City, OK 73113

Graduated with Diploma

September 1991 to June 1992

Spring Lake Metro-Tech Vocational School

Oklahoma City, OK 73116

Received Word Processing Certificate

February 2009 to September 2010

Wright Career College

Oklahoma City, OK 73159

Graduated with Health Care Administration Associate Degree

References: Supplied upon request.

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