Data Web Services

Mounika

************@*****.***

Phone: 908-***-****

Professional Summary

Around 3 years of IT Experience with strong Object Oriented Analysis, designing specification and programming technical skills including extensive experience in Salesforce.com CRM and Force.com platform as a Developer/Administrator.

Hands on experience implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.

Specialized in designing custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visualforce Pages, Snapshots, Dashboards, and various other components as per the client and application requirements.

Experience in creating Web-to-Case, Email-to-Case to generate new Cases; creating junction objects, advanced fields like pick lists and formula fields.

Good Experience on Force.com Apex Classes, Service Clouds, Communities, Sales Cloud, Apex Triggers, Integration, Visual force, Force.com API.

Strong knowledge in customized Case Management with Validation Rules, Escalation Rules Approval Process, workflow, Lightening, Reports and Dashboards for auto lead routing, lead escalation and Email Alerts.

Hands on Experience in creating several reports, dash boards and used Data loader for data management in Force.com platform.

Hands on Experience on Salesforce Lightening for customizing Reports and Dashboards for business use.

Hands on Experience on Chain Set and Knowledge on Gear set.

Proficient in writing Apex Test Classes with maximum code coverage for apex classes and apex triggers.

Experience with Workflow Issues, restart workflows, reset data fields, test and fix the validation rules.

Experience in Data Mapping, Cleansing, Data Export and Imports, Application Support, Performance Tuning, Security Administration, Maintenance, and User Security Management.

Resolve data-related issues via script pushes, change data field values and restart jobs.

Experience in Administration, Configuration, Implementation and Support of sales force CRM and force.com IDE.

Experience in Apex Language (Classes, Controllers & Triggers), Visualforce pages, Custom tabs, Custom Objects, S-Controls, Reports, Analytical Snapshots and Dashboards.

Extensive Experience in using Excel to create Pivot tables, VLookup functions and accessing multidimensional cubes from Excel.

Work with team members to load data for Sprint Reviews, UAT and Training environments.

Involved in Mass imports and exports of data using Import wizard and Data Loader.

Involved in Unit Testing, Test Coverage and Code Review.

Worked on Notification services in setting up the Scheduled jobs and alerts.

Exporting the data to Excel Files and Text Files from database.

Experience in developing Web Services using SOAP.

Technical Skills

SalesForce.com: Custom Objects, Data migration, Record Types, Workflows, Triggers, Batch Email Templates, VisualForce, Apex, Data loader, SOQL, SOSL, Workflows and Approvals, AppExchange, Force.com Excel connector, Desktop Integration, Chatter.

Languages and Scripts: JAVA, JavaScript, HTML, XML, CSS, SOAP, Web Services

Database: MYSQL Server 2005, Oracle 10g/9i,

Operating Systems: Windows 2003/XP/2000

Professional Experience

Client: XLR Logic Aug’16-Till Date

Role: Salesforce Developer/ Administrator

Responsibilities

Created Visual force email templates and also automated Email Process to send installation instructions to new and existing customers.

Demonstrated ability to effectively work in team environment with varying skill set levels.

Worked intensely on custom objects, triggers and workflows.

Constructed custom reports and dashboards to track sales and other key metrics.

Designed and build custom applications using Force.com and Visualforce.com.

Prepared Presentations and documentations for operational events that effectively communicated the desired information

Involved in Salesforce.com setup activities and customized the apps to match the functional needs of the organization

Involved in using Lightening, Process Builder and Workflows and worked on customizing VisualForce to have Lightening Experience for desktop and mobile applications

Developed and Customized User interface in Salesforce.com using Visualforce, Apex controllers and Force.com IDE.

Designed and developed Visualforcepages and controllers for distribution enhancement.

Created custom objects, triggers, and workflows to manage information on products, orders, returns and Authors.

Developed triggers and apex classes using apex test classes with minimal code coverage.

Built apex classes implementing SOQL statements within Eclipse to manage interaction with the database.

Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.

Developed Web Services using Salesforce.com Web Services API to provide data for third party clients.

Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, and reports.

Created and deployed several Reports using Salesforce.com platform.

Environment: Environment: Salesforce.com, Force.com, Apex classes & triggers, Visual force Components & controllers, visual force pages, Service Cloud, Apex Data Loader, Rational Rose, Microsoft Access, Windows XP.

Client: ATS PTE LTD Jan’12-Dec’13

Location: Hyderabad, India

Role: Salesforce Developer

Responsibilities

Created a Custom setting object and wrote a Visualforce page and a controller to generate the Reports dynamically.

Wrote various triggers on Person Accounts and Task Alerts in order to meet the business requirements.

Performed the roles of Salesforce.com. Developer and administrator in the Organization.

Involved in business requirements gathering while interacting with the business users.

Used Salesforce for Contact Management, Accounts Management, Relationship Management and Management reporting.

Integrated Web Services for extracting the data from external systems to display in salesforce.com.

Involved in Application Set up activities and customized the App according to the requirements of the users.

Used Chain Set for code deployment.

Created various Custom Objects, Custom Fields and Record Types.

Interacted with business users and created many number of List views according to their requirements.

Developed apex Rest Web Services Classes for external applications for accessing Salesforce.com data with minimal restricted access.

Developed triggers and apex classes using apex test classes with minimal code coverage.

Involved in setting up Profiles and assigning the Profiles to the users.

Involved in using Lightening, Process Builder and Workflows and worked on customizing VisualForce to have Lightening Experience for desktop and mobile applications

Involved in setting up the Role Hierarchy and assigning the users as per the role.

Involved in loading the users into sandbox and production instance.

Implemented the Batch Apex for visibility sharing of the data in the Organization according to the user role.

Created custom buttons and links on Account (Person Accounts) and Relationship Group object for generating auto Reports.

Implemented Visualforce Pages and Apex Controllers

Written various Workflow rules for field updates and Email alerts.

Used Informatica cloud for migrating the data from ICBS legacy System to Salesforce.

Was responsible for contacting the Salesforce Premier Support and enabling the Person Accounts for the Organization.

Environment: Saleforce.com platform, Communities, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Custom Setting Objects, Batch Scripts, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Informatica Cloud, Draw Loop, Windows XP.

Client: ATS PTE LTD Aug’11-Dec’11

Location: Hyderabad, India

Role: Java/J2EE Developer\

Description: Member portal application is the decision Maker and applies a set of rules to decide on whether to approve or reject an application. Generates a member ID and feeds the Producer Portal with application details once a decision is made.

Responsibilities

Created a Custom setting object and wrote a Visualforce page and a controller to generate the Reports dynamically.

Designed and developed various modules of the application with Spring MVC architecture.

Used Spring Dependency Injection feature for Bean wiring.

Worked in Agile environment on the project.

Designed and developed dynamic web pages using JSP and JSTL tags.

Integrated Spring framework with Hibernate using Hibernate DAO template.

Developed server side services using java, Spring, Web Services (RESTful with JAX-RS).

Experienced in building rich dynamic pages using JavaScript, jQuery, HTML5 and CSS3.

Worked on basic Unix commands to log into servers for log files.

Wrote basic SQL queries using Joins.

Developed unit test cases for the classes using Junit.

Maven was used as build management tool to manage dependencies in the application.

Used Eclipse as IDE, and deployed the application using IBM Websphere.

Environment: Java/J2EE, Spring DI, Spring MVC, JSP, Servlet, JavaScript, WebSphere Application Server 7.x, Hibernate, SQL, JAX-RS Web Services, HTML5, CSS3, jQuery, Junit, Maven, SVN, Unix, Eclipse.

Education:

Masters-Wilmington University- Newark, DE

Computer Information System

GPA-3.63 on 4.0 Scale

Bachelors-Vignan Institute of Technology & Science-Hyd, India

Computer Science

GPA-3.3 on 4.0 Scale

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