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Customer Service Administrative Assistant

Location:
Charlotte, NC
Posted:
February 06, 2017

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Resume:

Ashley Huntley

Licensed Insurance Agent

**** ********* ****** **

Charlotte NC @8215

980-***-****

acyood@r.postjobfree.com

SKILLS

I am licensed in Accident and Health insurance. I am also licensed in Life insurance as well. I have over ten years customer service experience. Excellent written and oral communication skills. Expert typing and computer skills. I have over five years call center experience. I work well in a face paced environment and I pay attention to every detail of my job. EXPERIENCE

Accurate Tax and Bookkeeping, Charlotte NC - Administrative Assistant

01/06/2017 - PRESENT

● Responsible for opening and maintaining office.

● Responsible for scheduling client appointments and assisting all guest.

● Assist tax preparer with faxing, coping, scheduling, printing and creating various documents

GoHealth, Charlotte NC - Agent Performance Manager 07/05/2016 - 01/01/2017 - MONTH 20XX

● Monitored and reviewed agent’s calls for quality and accuracy.

● Coach agents on better performance on calls

Optum, Charlotte NC - Customer Service Professional 06/05/2015 - 12/21/2015

● Assisted consumers with their prescription drug plans

● Provided first call resolution

EDUCATION

South Piedmont Community College, Monroe NC- Associate Degree 08/1999 - 06/ 2001

Early Childhood Education



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