Customer Service Administrative Assistant
Resume:
Ashley Huntley
Licensed Insurance Agent
Charlotte NC @8215
******************@*****.***
SKILLS
I am licensed in Accident and Health insurance. I am also licensed in Life insurance as well. I have over ten years customer service experience. Excellent written and oral communication skills. Expert typing and computer skills. I have over five years call center experience. I work well in a face paced environment and I pay attention to every detail of my job. EXPERIENCE
Accurate Tax and Bookkeeping, Charlotte NC - Administrative Assistant
01/06/2017 - PRESENT
● Responsible for opening and maintaining office.
● Responsible for scheduling client appointments and assisting all guest.
● Assist tax preparer with faxing, coping, scheduling, printing and creating various documents
GoHealth, Charlotte NC - Agent Performance Manager 07/05/2016 - 01/01/2017 - MONTH 20XX
● Monitored and reviewed agent’s calls for quality and accuracy.
● Coach agents on better performance on calls
Optum, Charlotte NC - Customer Service Professional 06/05/2015 - 12/21/2015
● Assisted consumers with their prescription drug plans
● Provided first call resolution
EDUCATION
South Piedmont Community College, Monroe NC- Associate Degree 08/1999 - 06/ 2001
Early Childhood Education
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