Customer Service Data Entry
Resume:
Jacquelyn Guido
*** *** **** **.**** *, Boulder City, NV,89005 702-***-**** ************@*****.***
Work Experience
MCCANDLESS INTERNATIONAL TRUCKS, Las Vegas, NV.
Administrative, Accounts Payable, Body Shop, Service Dept. February 2016 – Present
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet persons entering establishment, determine nature and purpose of visit, and direct them to specific destination.
Cashier.
Enter automotive repair information into the data entry system.
ABC HYUNDAI, Las Vegas, NV.
Cashier / Receptionist / Customer Service, May 2015 – February 2016
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet persons entering establishment, determine nature and purpose of visit, and direct them to specific destination.
Cashier.
Deliver vehicles to customers and explain the features of their vehicle.
CLARK COUNTY FINANCE/AUTOMOTIVE, Las Vegas, NV.
Secretary/Receptionist, June 2014 – August 2015
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet persons entering establishment, determine nature and purpose of visit, and direct them to specific destination.
Schedule and confirm appointments for clients.
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Review output from the automated work order system and make recommendations to shop supervisor.
Initiate vehicle work orders and enter that information into the data entry system.
PHIL LONG FORD OF CHAPEL HILLS, Colorado Spgs, CO.
Title Clerk/Biller, March 2006 – May 2008
WOODMAN NISSAN, Colorado Spgs, CO.
Title Clerk/Biller, April 2005 – March 2006
Research and complete vehicle titles which require accuracy and close attention to detail.
Billing various vehicle deals.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet persons entering establishment, determine nature and purpose of visit, and direct them to specific destination.
Conduct searches to find needed information, using such sources as the internet.
Prepare and mail checks for customers. File and maintain records. Accounts Payable.
Collect, sort, distribute, or prepare mail, or courier deliveries.
Gaps in employment are due to attendance in full time college, and being a housewife.
Education
University of Phoenix, Colorado Spgs., CO.
Pima Medical Institute, Colorado Spgs., CO.
Additional Skills
Systems Knowledge: Internet, MS Word, Office, Excel, PowerPoint, Outlook. ADP, Reynolds & Reynolds, Cornerstone, M5 system.
General Office Equipment: Multi-line telephone console, PBX switchboard. Typing 35 wmp.
Career Objective
Multi-faceted, efficient, and reliable Title Clerk/Biller with 13 years experience. Administrative professional with 6+ years of experience supporting executives, sales and managers to improve internal operations for a dealership or office setting. Diversified skill sets covering administrative support, client relations, with excellent research and writing skills. Outstanding interpersonal, phone, and digital communication skills.
Qualifications Summary
Resourceful and detailed orientated; skilled problem solver and muli-tasker.
Energetic self-starter with strong communication skills: works well independently or on a team.
A flexible professional who enjoys learning new skills and quickly adapts to organizational changes.
References
Sandy Anderson 719-***-**** Former Office Manager/Retired
Colorado Spgs., CO.
Rose Fontano 719-***-**** Medical Transcriptionist
Colorado Spgs., CO.
Joseph Castillo 702-***-**** Service Manager
Las Vegas, NV.
Contact this candidate