Call Center
Resume:
CURRICULUM VITAE
MAYANK JAYASWAL
Address: GH-*/52, Meera Apartments,
Paschim Vihar, New Delhi - 110063
Ph: +91.971-***-****
Email: **************@*****.***
CAREER OBJECTIVE
To work for an organization that provides a high degree of exposure, a challenging environment and recognizes my skills to work for the benefit of the organization & Self.
CAREER HIGHLIGHTS - INDUSTRY
Over 10 months experience in Call Center
Over 3 years professional IT experience in diversified fields of Hardware & Software Testing, Demos & Trainings.
4 years professional experience in MIS & Purchase
Over 6 months experience in Business Development
EDUCATIONAL INFORMATION
Mahan Institute of Technology (Accredited by DOEACC)
o‘O’ Level (Equivalent to Business Professional Programmer)
o‘A’ Level (Equivalent to B.C.A)
Delhi University
oB. Com
ORGANIZATIONAL EXPERIENCE
Worked with Intercontinental Consultants and Technocrats Pvt. Ltd as an Assistant Manager from 24th Mar 2014 to 16th Oct 2014.
Work Profile
Identification of CV as per Educational background, Work experience, Certificates of candidates and finding out the best as per the requirement.
Formatting CV in different format such as ADB, World Bank for proposals and replacements.
Preparation of checklist for proposals and finding out information related to CV such as CV format, qualification & requirements of required position in proposal, marking of required positions etc.
Maintenance of current projects status file of National and International projects such as proposed candidate’s names for different projects, consent received or not from candidates for particular project where proposing their names, salary finalization or not of candidate, receiving of document from candidates etc.
Contacting with candidates over the phone & finding out their interest regarding project and preparation of Consent Letters sent to candidate.
Worked with Integrity Projects Technologies (I) Pvt Ltd as an Assistant Manager (Purchase) from Jan 2010 to 21st March 2014.
Work Profile
Making Invoices & maintaining invoice register.
Maintaining details of Work Order received from client & outstanding payments details client wise.
Payment Follow-up from client.
Maintaining Fortnightly Reports of company where maintain monthly billing, monthly orders received & also maintain monthly payment received details from client.
Making Purchase order, price negotiation & clear purchase bills of suppliers & also maintenance of purchase order registers as per suppliers.
Coordination with IT persons to resolve the problems of computers or internet.
Worked with HP COMPUTERS (Hewlett-Packard India Sales Pvt. Ltd (Imaging & Printing Group) as an Executive (Technical) From Dec’2006 to Dec 2009.
Work Profile
Presentation of demos & giving trainings of different types of Printers, Scanners & Multi-Function devices.
Preparing Compliance Sheets / Technical sheets for Different Tenders, where find out which are the best Printers, Scanners, Multifunction Device for Clients, according to the given technical specifications/requirements.
Testing different types of printers, scanner & multi function devices with different types of applications and parameters, which are provided.
Visiting different companies for floor plan, checking & finding out where printers are placed on floors & check the life of machines as per their page counts.
Visiting for Inspection of printers, scanners & multi-function devices, with different parameters.
Worked with Accounts Leader Academy as a Technical Executive from Jul’2006 to Dec’2006.
Work Profile
Showcasing demos & conducting trainings of software related to HR & Accounting.
Discussion, description of requirements of Web Sites with clients & effective communication to the development team about the client requirement.
Tested different types of softwares such as: School management, Payroll & accounting software.
Worked with Tele Tech Services (India) Limited as a Customer Service Associate from Nov’2005 to Jun’ 2006.
Work Profile
Handling various queries of customer over the phone
Worked with Live Wire Call Center Services Pvt. Ltd. as a Tele Sales Consultant from Aug’2005 to Oct’ 2005.
Work Profile
Handling various queries of customer over the phone
PERSONAL DETAILS
Date of Birth: 22nd June 1983
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Mayank Jayaswal
Contact this candidate