Customer Service/Office Clerk

SEKHAR SUNDARARAJ

** ********* ***** **

Calgary, Alberta T2W 3Z4

Cell Phone: 403-***-****

e-mail: *********@*******.***

HIGHLIGHTS OF QUALIFICATIONS

• Diploma in Commerce and Business Administration from Douglas College (Coquitlam, BC)

• Proficient in using Windows Office software: Word, Excel, PowerPoint, Access

• Experience doing journal entries, ledger accounts, analyzing and organizing financial statements

• Bilingual: Fluent in English and French

• Flexible, hard working, and attention to detail

EDUCATION AND TRAINING

Diploma, Commerce and Business Administration (2000) Douglas College, Coquitlam/New Westminster, BC

High School Diploma (1995)

Terry Fox Senior Secondary School, Port Coquitlam, BC

EMPLOYMENT HISTORY

February 2007-January 2016

Office Clerk, DATA IMAGENET-ENMAX, Calgary, AB

• Verified, sorted and delivered mail to different departments within the entire organization

• Analyzed & reconciled weekly courier reports

• Provided reception relief and maintained the company switchboard

• Compiled and validated invoices for payment

• Performed administrative support such as handling information for human resource department

• Computed courier data into spreadsheets & prepared parcels for delivery

• Assembled and organized newsletters for distribution to internal and external mailing list

August-September 2006

Clerical Assistant, SAIT STUDENTS’ ASSOCIATION BOOKSTORE, Calgary, AB

• Authorized, executed and handled book contracts

• Categorized and shelved books for consignment and sale

• Performed physical inventory of books and reconciled to inventory report

May 2002-February 2007

Produce Clerk, WESTFAIR FOODS, Calgary, AB and Edmonton, AB locations

• Interacted with, and aided, customers

• Prepared and organized produce for sale

• Performed general maintenance and cleaned work station

• Restocked shelves and labeled bar code on merchandise

January 2001-April 2002

Market Research Representative Internship, REALM MAGAZINE, Burnaby, BC

• Researched and wrote articles regarding marketing issues involving youths; marketing campaigns, opinion gathering and surveys

June 2000-January 2001

Market Research Intern, YOUTH ADVISORY NETWORK, Burnaby, BC

• Wrote articles on youth issues that were accepted for both print and web publication

September 2000-December 2000

Accounting Intern, GRADUATE-2-WORK PROGRAM (YES CANADA-BC), Burnaby, BC

• Data entry, year-end budgeting, updating ledgers, and posting journal entries using ACCPAC.

VOLUNTEER HISTORY

1. Ticket Taker and Help Desk, HABITAT FOR HUMANITY-SOUTHERN ALBERTA, Calgary, AB (September 2014-present)

• Scanned tickets; manned helpdesk; distributed wristbands to registrants.

2. Registration, WHEN WORDS COLLIDE, Calgary, AB (August 2014)

• Answered questions from the general public; distributed wristbands to registrants.

3. Security, FRANCO FESTIVAL (Francophonie Calgary), Calgary, AB (July 2014)

• Patrolled Cultural Village, Welcome Tent, Children's Area, First Aid Station, etc.

4. Special Events Volunteer, WORDFEST, Calgary, AB (October 2013-October 2015, October 2006)

• Picked up authors at the airport; dropped them off at their locations; maintained crowd control, guided patrons to their seats; and counted guests and tickets.

5. Office Volunteer, JIM DINNING CAMPAIGN, Calgary, AB (October-November 2006)

• Administrative support, assembled and mailed out flyers; Data entry

6. Company Support Volunteer, CALGARY CORPORATE CHALLENGE, Calgary, AB (Sept. 2006)

• Registration of volunteers; explained procedures to the volunteers; resolved conflicts

7. Information Booth Assistant, ENBRIDGE PLAYRITES FESTIVAL, Calgary, AB (Feb.-March 2006)

• Directed patrons, staffed information booth, distributed programme to theatergoers.

8. Poll Clerk, ELECTIONS CANADA, Calgary, AB (January 2006)

• Assisted the Deputy Returning Officer (DRO), registered voters, counted & tallied votes.

9. Composer Archives Assistant, CANADIAN MUSIC CENTRE, Calgary, AB (Nov. 2004-Dec. 2005)

• Filed and organized archives alphabetically and chronologically: biography and works.

Special Interests and Activities

- History, Current Events and European affairs

- Improv/Theatre, Cycling, Sketching and Reading

- Actively involved in Alliance Française

- Puzzles & Games, Coin Collection, Amateur Photographer Skills and Languages:

• Bilingual: Fluent in English and French (born and raised in Montreal)

• Team Player, Excellent written communication skills, Computer proficiency - different systems

References: Available Upon Request.

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