CARLENE BABB

***** ***** *****

Conroe, Texas ***02

281-***-**** HM 936-***-**** CELL

acyo4v@r.postjobfree.com

Financial Counselor/Support Staff with 8+ years of experience preparing schedules and insurance verification for next day

appointments. Very detailed and pride myself in client/patient satisfaction. Looking to secure a job that I can retire from with

adequate means of support when that time presents itself.

PROFESSIONAL EXPERIENCE

TRICOUNTY BEHAVIORAL HEALTHCARE, Conroe, Tx

Financial Counselor/Support Staff, July 2008 --- December 2016

• Answer phones and schedule appointments, answer questions concerning insurance, give

information to prospective new clients, verify insurance, collect co pays, take calls pertaining to

medication issues, print daily appointment schedules, and print appointment sheets for

providers

• Assist in training new personnel with job duties and HIPPA compliance

• Maintain contact information for insurance companies

• Assist in making bank deposits

Company is restructuring and my job is non-existent now.

TEXAS DEPARTMENT OF PUBLIC SAFETY, Conroe, Tx

Telecommunications Officer, February 2008 --- June 2008

• Answered officers calls for license verification and warrant information

• Typed fatality reports for state notification

WINDHAM SCHOOL DISTRICT; TEXAS DEPARTMENT OF CRIMINAL JUSTICE

ATASCOCITA AND KEGAN STATE JAILS, Houston, Texas

Testing Clerk and Secretary, September 2000 ---December 2007

• Testing of new and current confinees for education levels to help them achieve a GED through

the Texas Education Board if they were not a high school graduate

• Processed reports as necessary for attendance records for the State Education Board

• Daily inventory of test booklets

• Assisted occasionally for GED testing

TEXAS DEPARTMENT OF CRIMINAL JUSTICE, HUNTSVILLE, TX

Purchasing Clerk, Inmate Trust Fund Data Entry Clerk, Inmate Check Processing Clerk, March 1998---

August 2000

• In Purchasing processed invoices for payment of services rendered to the State of Texas at

either and office or a facility/prison location

• Inmate Trust Fund the data entry was posting deposits received through the mail for offenders

• Processed mail to be ran in “batches” for next day entries

• Check Processing was receiving requests from offenders to either send money to someone or

purchase products from a vendor. The funds had to be verified and request sent and the check

would be sent back the next business day. It was not unusual to process 500+ per day. When

you received the check you had to put it in the US Mail for delivery. The verification process

included verifying funds in the account, making sure the envelope provided was stamped and

had the offenders return address on it. The request had to also be signed by either unit warden,

assistant warden or lieutenant in charge.

BROOKSHIRE BROTHERS GROCERY, LUFKIN, TEXAS

Head Office Clerk, Video Manager, Bakery/Deli Manager, Cashier, May 1977---Dec 1977, May 1979--

Aug 1992, Aug 1993---Dec 1997

• May 1977 I worked as cashier until December when I left to have first child. She had to have

surgery so I did not go back to work until later.

• May 1979 I started as a full time cashier and then was promoted to the office as assistant office

clerk. Soon after the full time lady left and I acquired that position. In this position I was in

charge of cashier balance and store balance on daily basis. Also all store reports that were any

acquisition of disbursement of monies I did. In grocery business you have all sorts of “little”

reports daily that have to balance and be posted to a weekly report. I did deposits, ordered

change from the bank; processed money orders, western union, coupons, WIC cards, refunds,

and was the customer service manager. I left in August 1992.

• August 1993 I returned employment as Bakery/Deli manager and then to Video Manager. Both

of these jobs were as they are titled. I was in charge of all operations of those departments on a

daily basis doing all scheduling and ordering of supplies.

EDUCATION

Conroe High, May 1975

ADDITIONAL SKILLS

• Operate several office machines

• Very detailed to work and work area

• Love to work with people and to keep them satisfied and happy

17780 Simon Ct. Conroe, Tx 77302 281-***-**** Home 936-***-**** Cell acyo4v@r.postjobfree.com

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