PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
EDUCATION
TRAVIS GITTER
*** ****** ***, ******, ** 53405
Home: 262-***-**** - Cell: 262-***-**** - ***********@*****.*** Management professional versed in all aspects of operations management, from scheduling and finance to production and marketing. Possesses exceptional communication, organizational and presentation capabilities.
Cost reduction strategies
Budgeting and forecasting
Customer relations specialist
Process improvement
Quality assurance and control
Purchasing and procurement
Organized
Dependable
Advanced training in profit sword
Advanced training in Excel, Microsoft
Office
Advanced training in R and I
Training in Revenue Management
Human resources management
Finance background
Employee Relations
02/2016 to Current General Manager
Hampton Inn and Suites Milwaukee Downtown – 176 W Wisconsin Ave. Milwaukee WI 53203
Managed a 5-million dollar a year business.
Supervised a team of 3 managers, and 35 associates. Managed all the Human Resources of property.
Managed all accounts receivable, and accounts payable of property. Did monthly P and L's, as well as yearly budget for property. Raided employee opinion survey scores to a 87 percent happiness. Raised our trip advisor scores by 113 percent for the year. Moved us from number 40 in the market to number 34 in one year.
Dealing with all aspects of the day to day operations of a 138 room hotel, from front desk, breakfast, housekeeping, engineering, sales, revenue management. 04/2007 to 02/2016 Executive Houskeeping Manager/ Senior Manager of Rooms Operations Racine Marriott – 6111 Washington Ave. Racine WI 53406 Managed a staff of 20 associates.
Kept the day to day cleanliness operations, of a 222 room hotel, and public areas cleaned and maintained.
Kept all budget, spending, and payroll within budget guidelines. Managed the daily Operations of the front desk, housekeeping, and valet. Passed all Marriott audits with cleanliness scores of over 90 percent. 03/2006 to 04/2007Assistant General Manager
Residence Inn Green Bay – 335 W St Joseph St, Green Bay, WI 54301 Dealing with all the day to day operations of a 96 room hotel. All accounting, human resources, and bills
Keeping up on all P and L's for month end, and budgets. Keeping all Guest Satisfaction scores inline with Marriott standards. High School Diploma:
St. Catherines High School - Racine WI