Customer Service Microsoft Office
Resume:
LINDSEY N. HARPER
Troy, OH **373
**************@*****.***
EXPERIENCE:
Microsoft Office Specialist in Word, Excel, and PowerPoint
Outlook
Multi line Telephone
Making Bank Deposits
Ten-key calculator
Copy/Fax machine
Sending of Mailings
Scanning
Receiving Payments
EDUCATION:
Terra State Community College Fremont, OH
Associate of Applied Business, Executive Office Administration May 6, 2016
Associate of Applied Business, Medical Office Administration May 6, 2016
Medical Clerk, Certificate December 2015
Office Assistant, Certificate December 2015
Vanguard Career Center
Medical Information Technology, Certificate May 2011
CERTIFICATIONS:
Microsoft Office Specialist in Word 2007
Microsoft Office Specialist in Excel 2007
Microsoft Office Specialist in PowerPoint 2007
Skills:
Great organizational abilities
Time management
Problem solving ability
Customer Service
Strong Communication Skills
Flexibility and ability to changing workloads
Attention to detail
Multitasking
LINDSEY N. HARPER
95 Westhaven Drive
Troy, OH 45373
**************@*****.***
WORK History:
Premier Health Troy, OH
Rehab Service Support Receptionist December 2016- Present
Answering calls, scheduling appointments, checking patients in, calling and verifying insurance coverage, copying, scanning, etc.
Artistic Inspirations Troy, OH
Administrative Coordinator July 2016-Present
Answering the phone and relaying messages, mailings, billing, communications with clients, scheduling meetings, maintaining and updating the client’s resources on internet, finding the best quotes for clients, social media posting, coordination of jobs, making sure that employees are completing jobs, organization and recording of employee hours worked, organization of client folders and information, data entry, recording meeting notes, etc.
Professional Hearing Services Fremont, OH
Interning Receptionist May 2016-July 2016
Answering the phone, scheduling appointments, creating and maintaining client records, collecting and posting of payment, culling of files, data entry, creating and sending communications to other doctors, organization of office materials and files, deposits, etc.
Terra State Community College Fremont, OH
Student Ambassador May 2015-August 2015; October 2015-July 2016
Enter Prospective students into CAMS, bulk mailings, answering the phone and transferring calls, scheduling appointments, making necessary phone calls to students (i.e. reminder for appointments, reminder of scheduling classes, etc.), greeting students and ensuring that everyone is signed in, letting appropriate person know their appointment was there, answering student’s questions, etc.
Interim Customer Service /Receptionist August 2015- October 2015
Processing of student applications by entering them first into Prospective students and transferring them to the Student side of CAMS, bulk mailings, answering the phone and transferring calls, making appointments, making necessary phone calls to students, greeting students and making sure that they get signed in, answering student’s questions
HMS Host Fremont, OH
Burger King Associate January 2015- May 2015
Cash register, preparing/serving food, cleaning up, FIFO food handling, providing excellent customer service, etc.
Tim Hortons Fremont, OH
Supervisor July 2014-January 2015
Bank deposits, delegating jobs among crew, ensuring excellent customer service, cash register, cleaning up, preparing/serving food, recording of inventory, etc.
Taco Bell/Pizza Hut Express Fremont, OH
Shift Supervisor April 2011-July 2014
Bank deposits, delegating jobs among crew, ensuring excellent customer service, cash register, cleaning up, preparing/serving food, recording of inventory, opening the store and closing of the store, etc.
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