Customer Service Manager

Brandon Jenkins

League City, TX

******************@*****.*** - 870-***-****

To obtain a position that will make use my organizational ability. I am a fast learner with the ability to multi- task and work independently or as a part of a team. WORK EXPERIENCE

Machine Operator

IPCC - Lake Forest, IL - June 2016 to Present

Operate multiple machines

Labeling products

Stacking neatly on pallet

Manager

Frenchy's Chicken - Pearland, TX - February 2015 to April 2016 Responsibilities

Cooking and preparing orders for customers.

Mainting a clean work area.

Interacting with customers

Supervising the employees

Counting the money in registers at the end of shift Making deposits

Skills Used

customer service

Assistant manager

Racers edge - Manvel, TX - October 2014 to April 2015 Responsibilities

Washing and cleaning cars from inside to outside.

Maintaining a clean work area

Managing staff

Skills Used

Customer service

Stacker packer

Emco Chemicals - North Chicago, IL - September 2011 to October 2012 Maintain clean and orderly areas

Stack chemicals neately on palets

Putting labels on chemicals

Cashier

Key Lime Cove - Gurnee, IL - June 2010 to October 2011 Receive payment by cash, check, credit cards, vouchers, or automatic debits Issue receipts, refunds, credits, or change due to customers Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

Greet customers entering establishments

Maintain clean and orderly checkout areas

Establish or identify prices of goods, services or admission, cash registers, or price scanners Resolve customer complaints

Answer customers' questions, and provide information on procedures or policies Store Clerk

Jewel/Osco - Waukegan, IL - July 2009 to February 2010 Provide highest level of prompt and friendly customer service Contribute to a positive work environment

Assist with receiving, unloading, stocking, filling, and rotating merchandise Assist in building displays

Keep shelves fully stocked and tidy

Recognize potential issues and take appropriate action Give customer direction of product location throughout the store Excellent communication with store management team and front end at all times Responsible for general housekeeping in and around the department and in back room Assist with all front end duties if needed (cashiering, bagging, cart runs, etc.) Team Lead

Six Flags Great America - Gurnee, IL - August 2007 to October 2007 Managed a crew of 6 employees to ensure food items were prepped safely, neatly and efficiently; Answered customers' questions and provided information on procedures/ policies; Operated and monitored proper functioning of food service equipment; Followed all safety procedures for using equipment and chemicals; clean and sanitize equipment after use; Received deliveries, stored stock items and rotated fresh foods; Provided peer to peer training and assistance;

Monitored checkout stations to ensure that they had adequate cash available and that they are staffed appropriately;

Liaison between employee's and management staff;

EDUCATION

Diploma

Goose Creek High School - Goose Creek, SC

May 2007

ADDITIONAL INFORMATION

Skills

Proficient in Microsoft Word, Excel, and Outlook

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